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mr.play: [solved] Hands off Mr.play (Page 2)

Topic created on 22nd May. 2019 | Page: 2 of 3 | Answers: 24 | Views: 8,384
Moritz
Thank you for the answer. However, it is not professional for an employee to end the chat without saying goodbye

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upola
Legend
The chat employees are also mercilessly overwhelmed...this will happen to you several times.

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Moritz
But this is not the way to win customers

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Claudiiix3
Rookie
Hello,

Normally I am a silent reader,
but I can tell you that I have never had any problems with them or any other casino in this group. Play a lot in the casinos
Have already had many payouts, even in the four-digit range, the money always arrived.
You just have to stay iron that you do not book the withdrawal back, if the Verification is completed, it usually takes 1 to 2 days until it is booked and then another 3,4 days until the money is in the account.
That's just pretty stupid at the casinos of this group

Greetings

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Moritz
But that's no way to win customers!

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missG07
Visitor
I am also a bit upset with Mr.play...
I am a Platin player and Deposit there regularly.
Every third Monday of the month there is vip cash back...... And this morning support told me I was not entitled to any cash back.... 😤

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Moritz
Good news!

250 Euro now has the status "Approved" since yesterday

Deposit was via Trustly. Or Sofort Bank Transfer, Klarna.

When is the money in my account?

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Anonym
Then when it is booked - sometimes it's 2 days sometimes 5. how can you just make such a fuss at 250 bucks 🙈

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ruhrpott
Expert

Moritz wrote on 07/17/2019 01:39 AM: Good news!

250 Euro has now the status since yesterday "Approved"

Deposit was via Trustly. Or instant bank transfer, Klarna.

When is the money in my account?


Congratulations on the win and good that this has now been paid out!

It should be in your account today, or tomorrow at the latest

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Gloria1960
Rookie
Hello, to mr.play,
i am also waiting since Thursday for a payout of 2.000,- Euro... After eternal uploading of the documents, identity card, proof of address, bank statements, Visa card proof, Skrill account statement and what do I know everything else, it must now work next week. I do not touch the amount for the time being, in order not to endanger the payout, since I know, that then mostly fast
everything is gone again. The finance department doesn't work on weekends, which I find sad, because this waiting is pretty annoying. I'd rather go to a real gambling house, where I can collect the cash if I win....
I will not make a Deposit at this casino again so quickly...
Greetings

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