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Mr Green: MrGreen suddenly wants to close account due to "restructuring measures (Page 2)

Topic created on 29th Aug. 2019 | Page: 2 of 4 | Answers: 36 | Views: 12,163
Marqes
Expert
Totoro wrote on 30/08/2019 at 00:59: On the one hand Mr Green is not the only site in the www that offers online gambling and on the other hand they are actually not really so strong in any thing that you would miss them. So it's quite a lot of excitement about actually nothing

Of course you feel stupid when the bouncer tells you again that the event is closed today. But then you just go to Blockbuster and get a cool VHS and watch film at home

Video stores were cool back then.
But are unfortunately less and less...
What like when I was a kid at movies have borrowed...mad.
Or later then also games.

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recvalid
Totoro wrote on 30/08/2019 at 00:59: On the one hand Mr Green is not the only site in the www that offers online gambling and on the other hand they are actually not really so strong in any thing that you would miss them. So it's quite a lot of excitement about actually nothing

Of course you feel stupid when the bouncer tells you again, today closed event. But then you just go to Blockbuster and get a cool VHS and watch film at home

Of course there are countless other online casinos. It's not about me that I now uuuuuunbedingt want to stay at MrGreen because they are so great
But you feel pretty screwed. First of all, they give you a period of exactly 2 days to withdraw your balance. What if you're not online for 2 days, or on vacation to another country from where you can't access it? Then your money may be gone, or you can only get it back with difficulty. And the rumgeschwafele about "restructuring" is so superficial, they probably think we are all stupid, and THAT upsets me!

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Floh1961
Hello, I almost thought something like that Mrgreen closes, since I had no significant wins since February. They have again really cashed in on the players, since I have read in other forums that they no longer win last time. And then still bring advertising on TV that is the very last...... ... ... ... ... .

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BUZZER2018
Rookie
Hi guys, I just found out that my account at Mr Green is closed. I am honestly shocked and disappointed by the behavior of the company. As a previous writer had already written: you have only 2 days time if you still have money on the account to withdraw it. What is this about ? What if someone misses the message because he is not online all the time ? And then only the information " restructuring"!? Super Info !? I also do a little Affiliate marketing for Mr Green and can not remember to have received a message regarding this. I think the behavior is really awesome ! Would be interesting to know if it is only DE players or if players from other countries are also affected.
I hope that Mr Green remains the only casino that takes such measures

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BUZZER2018
Rookie
recvalid wrote on 08/29/2019 at 23:41: Update: Mr Green CLOSES ACCOUNTS OF PLAYERS WHO WON TOO MUCH!!!!

I received a (meaningless!) reply from Customer Support:

I am very sorry that you are affected by our restructuring measures.
I understand if this news came suddenly and therefore you are unhappy.



Unfortunately, there is no further information at this time other than that it is a restructuring of the company. Accordingly, your account will be closed soon. You have not made any mistakes and if you still have money in your player account, you can of course withdraw it. We recommend that you do so by August 30.



Unfortunately, we are not allowed to provide you with information about other players' accounts. I understand your confusion and ask for your understanding.


Thank you for spending time with us and we wish you all the best.




Especially the last sentence sounds like a final goodbye, meaning that I will never be able to register with MrGreen again.

I have now gradually heard from friends and acquaintances that some of them are also affected. They didn't get an email, but when they logged in they got a message that the account will be closed and they should withdraw their balance by 30.08

After an exhausting day of investigation, we have found that all those whose accounts are to be closed have simply won too much!!!

yes, mr green closes accounts of players who won too much!!!

Because all of us who are affected have compared our Deposit and withdrawal history, and if you add it all up and end up with a plus (meaning more paid out/won than deposited), then you are affected!!!

All friends who are not affected have a minus (i.e. more deposited than paid out/won).

The restructuring measures are most likely an attempt to kick out players with extra luck or skill in order to generate more wins for the company.

This is a cheek!!!
I wonder if anything can be done about this.....
Would this be a case for the MGA?
Are any of you still affected and can somehow confirm this thesis?
Among my friends and acquaintances it is definitely so, and 100%!



There could be really something to it " YES, MR GREEN CLOSES ACCOUNTS OF PLAYERS WHO HAVE WON TOO MUCH!!!! "

This information came to this from the Head Affiliate Manager
"Any account closures would be minimal and have no real impact on affiliates."

It also sounds to me like only accounts that don't make any wins are affected !

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upola
Legend

Floh1961 wrote on 30.08.2019 at 05:40 Clock: Hello, I almost thought something like that Mrgreen closes, since I had since February no significant wins more. The have again properly cashed in on the players, as I have also read in other forums that they no longer win last time.And then still bring advertising on TV that is the very last...... ... ... ... ... .

This is nonsense what you write, I have had this month 2 payouts.


I do not know how one comes on such a nonsense.

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Mammon
Amateur
Well, I've definitely lost more than I've won. That is a fact. And I was the first to bring up the subject of Mr Green.

I think rather they got cold feet because of all the legal confusion here in Germany.

Skrill also gives the accounts to another company because of the Brexit.

So let's wait and see.


One more thing: Your money is not gone after 31.8.19. You just have to write to the support and it is more tedious than to do the application now.

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BUZZER2018
Rookie
Mammon wrote on 08/30/2019 17:48: So I definitely lost more than I won. That's a fact. And I was the first one to bring it up here with Mr Green.

I think rather they got cold feet because of the whole law confusion here in Germany.

Skrill also gives the accounts to another company because of the Brexit.

So let's wait and see.


One more thing: Your money is not gone after 31.8.19. You just have to write to the support and it is more tedious than to do the application now.


" I think rather they got cold feet because of all the legal confusion here in Germany." What I could find out now sounds exactly like that ! Seems like they are pulling out of the DE market. I hope Mr Green remains the only casino or one of few casinos that acts so, then I have no problem with it. Is but beschiessen that one is not able in Germany to decide a uniform regulation for all federal states. Well our politicians here in DE were not even able to form a government for months it's sad

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TINA_2603
So I'm also affected have won from time to time I'm just upset beastly
Has been the only casino that I liked

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x****Y
TINA_2603 wrote on 30/08/2019 at 20:35: So I'm also affected have won from time to time I get excited just beastly
Has been the only casino that has pleased me

unibet should then be what for you?

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