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Mr Green: MR GREEN DOES NOT PAY OUT 120000 Eur! (Page 5)

Topic created on 22nd Jan. 2025 | Page: 5 of 5 | Answers: 66 | Views: 4,240
reaggie
Rookie

MR GREEN DOES NOT PAY OUT 120000 Eur!

31st Jan. 2025, at 02:59 pm CET#61
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Oh God, do I have to explain the irony now?
I believe that very few people have won such sums, and of course I am one of them. My highest was a low 5-digit amount, but I didn't win it all at once but with several bets. But that was also a well-known betting Provider where it was clear to me that they would pay out.
And it's clear that every casino probably pays out such amounts and that it takes time. I had a provider where I had to send a photo 30 times to get my money. So what? Then I'll just do it when I get my money in the end.
And sorry, but you win on 11.01 and on 31.01 you get a notification that at least half of the money will be paid out. That's only 20 days. So never play there again!
And I'm not so dependent on the money that I absolutely have to have it immediately because you never seriously expect such a win anyway. You might dream about it, but not expect it.

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zocker0815
Top Member

MR GREEN DOES NOT PAY OUT 120000 Eur!

31st Jan. 2025, at 03:56 pm CET#62
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the problem with nobentier, as she says herself, she wrote to them 5 to 10 times a day, whether it was Live Chat or emails, then she shouldn't be surprised that the account has now been blocked, logically at some point they are no longer interested and say the money is coming anyway, she should be patient but still ask 10 times a day, yes and now the account is closed, in this respect I can understand the casino


but that doesn't mean that the casino deliberately delayed it, which of course is a different matter.....where I blame the casino 100% and believe it to be so, because you read the same things in the trustpilot reviews

but as I said, the fact that the casino is now being bombarded with dozens of messages every day was to be expected...

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frapi07
Elite

MR GREEN DOES NOT PAY OUT 120000 Eur!

31st Jan. 2025, at 04:13 pm CET#63
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reaggie wrote on 31.01.2025 at 14:59: Oh God do I have to explain irony now?
I think that very few people have won such sums, and of course I count myself among them. A low 5-digit amount was my highest, but I didn't win it all at once but with several bets. But that was also a well-known betting Provider where it was clear to me that they would pay out.
And it's clear that every casino probably pays out such amounts and that it takes time. I had a provider where I had to send a photo 30 times to get my money. So what? Then I'll just do it when I get my money in the end.
And sorry, but you win on 11.01 and on 31.01 you get a notification that at least half of the money will be paid out. That's only 20 days. So never play there again!
And I'm not so dependent on the money that I absolutely have to have it immediately because you never seriously expect such a win anyway. You might dream, but you don't count on it.

No, you don't have to, but it certainly wasn't as obvious as you might think.

You didn't read it correctly: she had already received this notification several times ("Three times I received an e-mail that the payout was approved. ") , which is why she doubts the statement. If someone tells you twice that they have transferred €10 to you and they haven't... will you believe it the third time or will you be a little skeptical?

By the way, 20 days would still be too long. Most casinos guarantee payout within 72 hours - i.e. 3 working days. Because we're talking about €120,000 here, we're happy to wait 7 or even 14 days so that they can get all the necessary documents and check the win, if you like.

It's not about whether you need the money or not, but about getting your win paid out as quickly as possible. And without any problems or headaches. That's exactly why I don't think it's collegial to think that someone is complaining at a high level here. That's certainly not the case.

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reaggie
Rookie

MR GREEN DOES NOT PAY OUT 120000 Eur!

31st Jan. 2025, at 04:55 pm CET#64
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I fully understand that. But with such an amount, I wouldn't care if I had to wait a month or half a year as long as I'm sure I'll get the money. That's just the way I think. Of course, at some point the limit is reached where you might have to take a different approach or change your tone, but we're still talking about just under 3 weeks. And she has been a customer for years and is satisfied.
For that amount, I'll send them all the documents 100 times and have them notarized by a notary.
I've already read that she received 3 emails, but I don't know how long it took. If three different people have processed it and came on the same day, they simply don't know who is now processing the case. But that would also be understandable as I don't assume that only one person was dealing with the problem for the 3 weeks. If I explain a problem to a casino 3 times on different days, I have 3 different contact persons.

For a payout, 20 days may be too long, but since all the effort with the documents etc. was I understand that. It also takes time. And then it's better to do everything thoroughly than to have something wrong and then have problems afterwards.

Yes, if you can't see the irony in that amount? For whom isn't that a lot of money? Even for a millionaire, that's a lot of money.

But congratulations on the win and that they are at least transferring the money now.
Be glad that your account is blocked so that you don't run the Risk of "reinvesting" the money. At least with the provider.
Treat yourself to something nice when the money is in your account and then you won't think about the stress you've had for the last 3 weeks anyway.

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frapi07
Elite

MR GREEN DOES NOT PAY OUT 120000 Eur!

31st Jan. 2025, at 05:13 pm CET#65
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reaggie wrote on 31.01.2025 at 16:55: as long as I am sure that I will get the money.


That's the crux of the matter. Nothing is certain. To summarize:

1) Player comes from Austria. Only Win2day is legal in Austria. According to other users (Falke), the Provider is being sued by Austrian (ex) players.

2) In addition, the player is told several times that payouts are supposed to have taken place, but this does not correspond to reality.

3) The player account is verified and "de-verified" several times.

How you come to the conclusion that it is safe here is currently a mystery to me.

reaggie wrote on 31.01.2025 at 16:55: . If three different people have processed it and came on the same day, they just don't know themselves who is now processing the case. But would also be understandable because I do not assume that only one person was busy with the problem the 3 weeks. If I explain a problem to a casino 3 times on different days, I have 3 different contact persons.
.

It's not the player's fault and it's simply badly managed. However, the player should by no means be the one to suffer.


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Xavi22
Expert

MR GREEN DOES NOT PAY OUT 120000 Eur!

31st Jan. 2025, at 05:44 pm CET#66
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You can't be sure, even with mrgreen.

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reaggie
Rookie

MR GREEN DOES NOT PAY OUT 120000 Eur!

31st Jan. 2025, at 05:48 pm CET#67
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So if it was illegal, the person posting the thread should know that. And then I can't complain if the casino resists.
I come from Germany and have not played on illegal sites since the Gambling Act. I stupidly assume that everyone who "cares" about their money does.
If that is the case, then you can only hope for the goodwill of the casino. They are not stupid. Then the whole thread here makes no sense at all.

Well, if you write an email or chat several times a day for over 3 weeks, you will of course get several contact persons. Do you always have the same contact person at your casino? Where do you play? Maybe they only have one employee? And you don't have to suffer if you get 3 answers from 3 people. It was basically the same message. I count 3 or 3-5 days as the same.

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