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Mr Green: MR GREEN DOES NOT PAY OUT 120000 Eur! (Page 3)

Topic created on 22nd Jan. 2025 | Page: 3 of 5 | Answers: 69 | Views: 5,826
Niobentier
Visitor

MR GREEN DOES NOT PAY OUT 120000 Eur!

24th Jan. 2025, at 09:17 am CET#31
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Falke wrote on 24.01.2025 at 06:56: As far as I know, Mr Green is no longer available in Austria. I'm not in Austria at the moment, so I can't try it out. But most Malta casinos automatically block Austrian IP addresses and also exclude Austrian players. And as far as I can remember, Mr Green was one of the first Malta casinos to do this.

Mr Green is one of the casinos against which an immense number of lawsuits have been filed and which still does not pay, despite legally binding judgments in Austria. There are countless execution titles and court proceedings in Malta that have been suspended for the first time due to Bill55, etc.

I could be wrong, but I would be totally surprised if they still allow Austrian players.

i can only say that I come from Austria, from Lower Austria, and my Mister Green still works. Otherwise I wouldn't have been able to take the screenshots on my cell phone. I've also heard that you can sue for money, but that's supposedly no longer possible with casinos from Malta because there's been some kind of regulation or law. I have no idea. I read something once that they don't pay out even if you win in court. But I just want the money I've won. I'm only worried about a lawsuit if I don't get it

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frapi07
Elite

MR GREEN DOES NOT PAY OUT 120000 Eur!

24th Jan. 2025, at 09:27 am CET#32
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Niobentier wrote on January 23rd, 2025 at 10:09 pm:

It's not at 120k anymore. The payouts were made afterwards! Had to enter the Mr Green id when registering here. Everything is verifiable. I thought you would get help here but apparently not

We are normal users, so you can't expect any real help from us (apart from tips). As far as I know, GJ does not currently cooperate with Mr Green.

Besides, there's nothing wrong with pointing out anomalies. That's exactly what Falke did and thanks to his post I can also remember that only Win2day is legal in AUT. Whether the other casinos in AUT are not even accessible or even do not allow players from AUT - I don't know because I don't live in AUT.




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Falke
Expert

MR GREEN DOES NOT PAY OUT 120000 Eur!

24th Jan. 2025, at 10:12 am CET#33
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frapi07 wrote on 24.01.2025 at 09:27:

We are normal users, so you can't expect any real help from us (other than tips). As far as I know, GJ does not currently cooperate with Mr Green.

Besides, there's nothing wrong with pointing out anomalies. That's exactly what Falke did and thanks to his post I can also remember that only Win2day is legal in AUT. Whether the other casinos in AUT are not even accessible or even do not allow players from AUT - I don't know because I don't live in AUT.





What I know for sure is that lawyers have even sued the managing director of Mr Green and are conducting a test case and as far as I can remember, the lawsuit was even successful, but is now in the last instance.


So I would be very surprised if they were still admitting players from Austria. As I said, most Malta casinos already completely exclude Austrian players. Not all, but many. Especially the big platforms.

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frapi07
Elite

MR GREEN DOES NOT PAY OUT 120000 Eur!

24th Jan. 2025, at 11:04 am CET#34
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Falke wrote on January 24th, 2025 at 10:12 am:

What I know for sure is that lawyers have even sued the CEO of Mr Green and there is a test case and as far as I can remember, the lawsuit was even successful, but is now in the last instance.


So I would be very surprised if they were still admitting players from Austria. As I said, most Malta casinos already completely exclude Austrian players. Not all, but many. Especially the big platforms.

I wasn't that deep into the matter, but good to know. At least it seems to work better in Austria than in Germany. Here, as we all know, the player is punished

I don't know how I should assess all this. I don't have the expertise, as I don't play with the providers and some things seem strange to me too. She has (according to her information) been registered with Mr Green for around 15 years, which may explain why she still has an account there. We've also had casinos verify you a Dozen times, which is also "normal". However, the screenshot still looks suspicious to me. If I understand the image correctly, these 3 withdrawal requests are "pending" (that's how I interpret the clock symbol). So they have not been canceled or rejected, which is why the account balance should actually be €0.

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moody
Experienced

MR GREEN DOES NOT PAY OUT 120000 Eur!

24th Jan. 2025, at 01:46 pm CET#35
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Yes, funnily enough, you can now access the site again.....and you can even register from Austria.....🤔

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gamble1
Icon

MR GREEN DOES NOT PAY OUT 120000 Eur!

24th Jan. 2025, at 05:43 pm CET#36
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Liked this post: Avatar von frapi07 frapi07

frapi07 wrote on January 24th, 2025 at 11:04 am:

I wasn't that deep into the subject, but good to know. At least it seems to work better in Austria than in Germany. Here, as we all know, the player is punished

I don't know how I should assess all this. I don't have the expertise, as I don't play with the providers and some things seem strange to me too. She has (according to her information) been registered with Mr Green for around 15 years, which may explain why she still has an account there. We've also had casinos verify you a Dozen times, which is also "normal". However, the screenshot still looks suspicious to me. If I understand the image correctly, these 3 withdrawal requests are "pending" (that's how I interpret the clock symbol). So they have not been canceled or rejected, which is why the account balance should actually be €0.

I also had a big win at Mr Green many years ago. I can't say with 100% certainty that it was there, but I once had a similar view of the account balance in at least one casino: This was only updated in the games and on the site only after the money had been processed.

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frapi07
Elite

MR GREEN DOES NOT PAY OUT 120000 Eur!

24th Jan. 2025, at 07:29 pm CET#37
1 Like

Liked this post: Avatar von gamble1 gamble1

gamble1 wrote on January 24th, 2025 at 5:43 pm:

I had a big win at Mr Green many years ago as well. I can't say with 100% certainty that it was there, but in at least one casino I once had a similar view of the account balance: This was only updated in the games and on the site only after the money had been processed.

I see. I'm not saying it can never be like that, just that I don't know it that way ^^

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Dutch78
Expert

MR GREEN DOES NOT PAY OUT 120000 Eur!

25th Jan. 2025, at 09:14 am CET#38
4 Likes
In my opinion, there should always be a certain amount of trust, even if it's not always easy here. I can also understand the feeling that she is not being helped "properly" here, but to be fair it has to be said that ultimately only the casino itself can help her. Unfortunately, you don't have an official contact person here, as Mr Green is not represented here, otherwise the operator would certainly have been able to help you.

I can only repeat myself, you have to be patient, even if it is difficult.
With this amount, the game history is checked by the Provider and they like to take their time.

When the money has been paid out, you can always post a screenshot of the payment receipt, if it's not quite right, you can always complain afterwards.

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Niobentier
Visitor

MR GREEN DOES NOT PAY OUT 120000 Eur!

25th Jan. 2025, at 02:28 pm CET#39
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Dutch78 wrote on 25.01.2025 at 09:14: In my opinion, there should always be a certain amount of trust, even if it's not always easy here. I can also understand the feeling that she is not being helped "properly" here, but to be fair it has to be said that ultimately only the casino itself can help her. Unfortunately, you don't have an official contact person here, as Mr Green is not represented here, otherwise the operator would certainly have been there to help you.

I can only repeat myself, you have to be patient, even if it is difficult.
With this amount, the game history is checked by the Provider, and they like to take their time.

When the money has been paid out, you can always post a screenshot of the payment receipt, if it's not quite right, you can always complain afterwards.

Well. Now that the account has been changed from verified to non-verified for the third time since January 7, and today in the chat I was told again that I should upload things that I have already sent three times, and then my payout request is answered, where I have also been told twice that it is actually already being processed and that it will even be accelerated, I no longer believe that I will see a euro at some point. To me it looks more like I'm just being taken for a ride. I have every screenshot from customer service of the payouts, everything. But everything starts all over again after a few days and they tell you to wait. They just ignore you when you say that you've actually already done this twice and have already verified your account twice since the payout. But yes. Very reputable casino

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Falko
Icon

MR GREEN DOES NOT PAY OUT 120000 Eur!

25th Jan. 2025, at 03:36 pm CET#40
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Niobentier wrote on January 25th, 2025 at 2:28 pm:

Well. Now that we have changed the account from verified to unverified for the third time since January 7th, and today in the chat I was told again that I should upload things that I have already sent three times, and then my withdrawal request is answered, where I have also been told twice that it is actually already being processed and that it will even be accelerated, I no longer believe that I will ever see a euro. To me it looks more like I'm just being taken for a ride. I have every screenshot from customer service of the payouts, everything. But everything starts all over again after a few days and they tell you to wait. They just ignore you when you say that you've actually already done this twice and have already verified your account twice since the payout. But yes. Very reputable casino

Since Mr Green has a German gambling license, you can also write a complaint to the GGL (Gemeinsame Glücksspielbehörde der Länder). They will then put pressure on Mr Green.

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Donnie
Elite

MR GREEN DOES NOT PAY OUT 120000 Eur!

25th Jan. 2025, at 03:48 pm CET#41
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Falko wrote on January 25th, 2025 at 3:36 pm:

Since Mr Green has a German gambling license, you can also write a complaint to the GGL ( Gemeinsame Glücksspielbehörde der Länder ). They will then put pressure on Mr Green.

Here comes someone from Austria. Regardless of this insanely great story here once again, the only thing that helps is waiting + getting on their nerves. I don't know what options there are in Austria for lodging complaints, the same as here?

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GambleAddict777
Amateur

MR GREEN DOES NOT PAY OUT 120000 Eur!

25th Jan. 2025, at 04:00 pm CET#42
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Niobentier wrote on January 25th, 2025 at 2:28 pm:

Well. Now that we have changed the account from verified to unverified for the third time since January 7th, and today in the chat I was told again that I should upload things that I have already sent three times, and then my withdrawal request is answered, where I have also been told twice that it is actually already being processed and that it will even be accelerated, I no longer believe that I will ever see a euro. To me it looks more like I'm just being taken for a ride. I have every screenshot from customer service of the payouts, everything. But everything starts all over again after a few days and they tell you to wait. They just ignore you when you say that you've actually already done this twice and have already verified your account twice since the payout. But yes. Very reputable casino

Given the amount of money involved, I would also consider hiring a lawyer in Malta to handle your case. Preferably one who is only paid in the event of success (as a percentage of the amount in dispute). A lawyer will certainly be able to put more pressure on Mr Green to process your case more quickly.

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Theodor
Rookie

MR GREEN DOES NOT PAY OUT 120000 Eur!

25th Jan. 2025, at 05:54 pm CET#43
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If I understand correctly, it is illegal to gamble in any online casino in Austria. Sports betting is allowed everywhere there, as it is unregulated, but casino is strictly regulated. Since Mr Green only offers casino I assume they let the player wait so long because they know she is in the illegal area. Absolutely stupid: Austrians are allowed to place sports bets legally at Interwetten, for example, but as soon as they are in the Interwetten casino (just 1 click away), they are in the illegal area.

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Theodor
Rookie

MR GREEN DOES NOT PAY OUT 120000 Eur!

25th Jan. 2025, at 05:55 pm CET#44
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Theodor wrote on 25.01.2025 at 17:54: If I understand correctly, it is illegal to gamble in any online casino in Austria. Sports betting is allowed everywhere there, as it is unregulated, but casinos are strictly regulated. Since Mr Green only offers casino I assume they let the player wait so long because they know she is in the illegal area. Absolutely stupid: Austrians are allowed to place sports bets legally at Interwetten, for example, but as soon as they are in the Interwetten casino (just 1 click away), they are in the illegal area.

Here is another article that underlines the whole thing:

https://www.profil.at/investigativ/ski-wm-saalbach-sponsoring-illegales-online-casino-gluecksspiel/403002286

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frapi07
Elite

MR GREEN DOES NOT PAY OUT 120000 Eur!

25th Jan. 2025, at 07:43 pm CET#45
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Falko wrote on January 25th, 2025 at 3:36 pm:

Since Mr Green has a German gambling license, you can also write a complaint to the GGL ( Gemeinsame Glücksspielbehörde der Länder ). They will then put pressure on Mr Green.

It should also be added that the GGL does nothing if you have problems with payouts.

If a legal Provider has payout problems and does not pay out, then unfortunately the only option is to take legal action.

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