Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Mr Green: Mr Green confiscates my money!

Topic created on 20th May. 2019 | Page: 1 of 1 | Answers: 4 | Views: 2,987
Ga-li
Visitor

Mr Green confiscates my money!

20th May. 2019, at 12:00 pm CEST#1
0 Likes

Nobody has liked this post so far
I made a Deposit of 50 euros at MrGreen. Without knowing why I received a bonus of 50 euros. (Was not a welcome bonus). I won an amount of 1500 euros with a bet of 3 euros. After the win I increased the bet on other games and finally paid out 700 euros

Now came an email that my money was confiscated, because I may not exceed the stake of 5 euros with a bonus!

Can I do something about it or is the money now seriously gone? As I said the win was made with a bet of 3 euros.

Thanks

This post has been translated automatically

Dbac79
Elite

Mr Green confiscates my money!

20th May. 2019, at 12:02 pm CEST#2
0 Likes

Nobody has liked this post so far

Ga-li wrote on 20/05/2019 at 12:00: I made a Deposit of 50 euros at MrGreen. Without knowing why I received a bonus of 50 euros. (Was not a welcome bonus). I won an amount of 1500 euros with a bet of 3 euros. After the win I increased the bet on other games and finally paid out 700 euros

Now came an email that my money was confiscated, because I may not exceed the stake of 5 euros with a bonus!

Can I do something about it or is the money now seriously gone? As I said the win was made with a bet of 3 euros.

Thanks

if you have played more than 5 euros per spin before you have fulfilled the turnover requirements, you have violated the terms and conditions, regardless of whether you have won or lost

This post has been translated automatically

Anonym

Mr Green confiscates my money!

20th May. 2019, at 01:06 pm CEST#3
0 Likes

Nobody has liked this post so far
Joa, everything has already been said. Check off as a lesson. Snort nose and go on. Next time just read the voucher regulations. I don't believe that you got a bonus without knowing it. You will probably be able to see the difference in the balance between 50 euros and 100 euros without a doubt

This post has been translated automatically

mickk
Visitor

Mr Green confiscates my money!

20th May. 2019, at 06:20 pm CEST#4
1 Like

Liked this post: Anonym
Without your knowledge? How? You will notice if your balance is at $50 or at $100...?! Regardless, the Bonuses at Mr Green are no sticky, meaning you play with your real money first, so if you win within your $50, you can cash out and the bonus will be cleared. Should you lose your $50 and then play with the Bonus money, you are of course bound by conditions. Mr Green is very fair with the bonuses in my opinion. The no-sticky offer is actually awesome. That's why your thread is a bit weird.

This post has been translated automatically

Julian
Elite

Mr Green confiscates my money!

21st May. 2019, at 03:27 pm CEST#5
0 Likes

Nobody has liked this post so far
Hey Ga-li,

I have forwarded your case to the manager and will get back to you via Communicator.

This post has been translated automatically

Hot Topics27th Apr. 2025 at 10:28 am CEST

Online Casinos
0
Online Casinos
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately