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Mr Green: Mr Green confiscates my money!

Topic created on 20th May. 2019 | Page: 1 of 1 | Answers: 4 | Views: 2,876
Ga-li

Mr Green confiscates my money!

20th May. 2019, at 12:00 pm CEST#1
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I made a Deposit of 50 euros at MrGreen. Without knowing why I received a bonus of 50 euros. (Was not a welcome bonus). I won an amount of 1500 euros with a bet of 3 euros. After the win I increased the bet on other games and finally paid out 700 euros

Now came an email that my money was confiscated, because I may not exceed the stake of 5 euros with a bonus!

Can I do something about it or is the money now seriously gone? As I said the win was made with a bet of 3 euros.

Thanks

This post has been translated automatically

Dbac79
Elite

Mr Green confiscates my money!

20th May. 2019, at 12:02 pm CEST#2
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Ga-li wrote on 20/05/2019 at 12:00: I made a Deposit of 50 euros at MrGreen. Without knowing why I received a bonus of 50 euros. (Was not a welcome bonus). I won an amount of 1500 euros with a bet of 3 euros. After the win I increased the bet on other games and finally paid out 700 euros

Now came an email that my money was confiscated, because I may not exceed the stake of 5 euros with a bonus!

Can I do something about it or is the money now seriously gone? As I said the win was made with a bet of 3 euros.

Thanks

if you have played more than 5 euros per spin before you have fulfilled the turnover requirements, you have violated the terms and conditions, regardless of whether you have won or lost

This post has been translated automatically

Anonym

Mr Green confiscates my money!

20th May. 2019, at 01:06 pm CEST#3
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Joa, everything has already been said. Check off as a lesson. Snort nose and go on. Next time just read the voucher regulations. I don't believe that you got a bonus without knowing it. You will probably be able to see the difference in the balance between 50 euros and 100 euros without a doubt

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mickk

Mr Green confiscates my money!

20th May. 2019, at 06:20 pm CEST#4
1 Like

Liked this post: Anonym
Without your knowledge? How? You will notice if your balance is at $50 or at $100...?! Regardless, the Bonuses at Mr Green are no sticky, meaning you play with your real money first, so if you win within your $50, you can cash out and the bonus will be cleared. Should you lose your $50 and then play with the Bonus money, you are of course bound by conditions. Mr Green is very fair with the bonuses in my opinion. The no-sticky offer is actually awesome. That's why your thread is a bit weird.

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Julian
Elite

Mr Green confiscates my money!

21st May. 2019, at 03:27 pm CEST#5
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Hey Ga-li,

I have forwarded your case to the manager and will get back to you via Communicator.

This post has been translated automatically

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