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Mr Green: Live casino bets declined on larger wins even with autoplay

Topic created on 11th Dec. 2020 | Page: 1 of 1 | Answers: 2 | Views: 1,432
Tina72

Live casino bets declined on larger wins even with autoplay

11th Dec. 2020, at 11:19 am CET#1
1 Like

Liked this post: F****a
Hello to all...I am new here in this forum have problems with MrGreen, I'm there for years.....since the summer happen again and again in live games like CT or MEGABALL ect the bets are simply rejected both in autoplay and normal and 97 percent only with larger wins!!!!
Until now I got my money then through my account manager always, but the cases increased lately and Mrgreen owes me still almost 2000 euros in wins, an amount is already almost 2 weeks outstanding. After I was really upset yesterday, because the club royal customer service is currently also not the best and you are not called in case of problems I get this morning an email that my account is blocked until the technical errors in the Live Casino are fixed!!!! WHAT IS IT ?? The technical errors could not be fixed for months and now they block my account because I was upset that it already takes 2 weeks and I still do not have my money?????
I play every day and have lost over the years of course like most very much. But this is clearly going too far for me!!!
This is not customer friendly and how do I get my money now at all and why do they block my account if they can't take any criticism that is absolutely justified ?????????
I'm thinking about getting a lawyer.....this can not be legal, then you should close the live games until the technical problems are solved and not block my account because I'm upset diesbzgl ....can someone give me advice or has anyone also made such experiences???? Find this impossible have always enjoyed playing there....and am currently really p**sed off!!!! Thanks to all LG Tina

This post has been translated automatically

tEquilA
Amateur

Live casino bets declined on larger wins even with autoplay

12th Dec. 2020, at 04:11 am CET#2
0 Likes

Nobody has liked this post so far
How can you win big if your bet is rejected? The message Bet declined comes before the win. I do not understand,

This post has been translated automatically

Insa24
Top Member

Live casino bets declined on larger wins even with autoplay

12th Dec. 2020, at 09:28 am CET#3
1 Like

Liked this post: Avatar von s00pernanny s00pernanny
So I don't understand the problem you describe either - please give a detailed explanation of how a game in the Live Casino at MrGreen works and at what point it comes to the "technical error".

Because if real money bets on the next round are rejected, then usually because either insufficient funds are available, or because bets would be made with (limited) bonus funds, or because you yourself have created a betting limit...

Either way, if your bet is rejected, then the game will not happen (for you) and you will not be able to win.

Or maybe you mean that if you bet on a game in MrGreen's live casino, then made a big win, then want to bet on the next round, and then this bet is automatically rejected (even with autoplay)?

And further I ask myself either way: why and what money or wins MrGreen still owes you and according to your description has already paid to you on demand?

Somehow full funny, but please write again bissl exactly how you all mean.
Then surely others understand here and have a few tips and reassuring words for you ✌🏾

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