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Mr Bit: MrBit - a casino for octopods

Topic created on 06th Jan. 2021 | Page: 1 of 2 | Answers: 19 | Views: 3,106
Anonym
Looking for a new regular casino (hello Energy) I tried on MrBit yesterday. Listed here and generally not noticeably negative. The Deposit bonus was quickly burned. A second deposit without bonus but then brought me a nice balance just under 1300 euros. The first withdrawal attempt promptly failed. "Please upload your ID first". No problem. This morning I get the confirmation that my ID was accepted. Payout, next attempt. Again I get the message that I am blocked for withdrawals. The chat says everything is normal, and as soon as my security check(?) is through, I could cash out. What this security check looks like is revealed to me in the mail that arrives shortly afterwards:

"To prove your identity please provide us a Selfie holding your ID document and a piece of paper with a current date. Picture should be taken with your casino account open on the background. Your email address should also be visible."

Ok, so I'm supposed to take a selfie holding my ID document and a piece of paper with small details from my account at Mr Bit visible on the background. Of course everything has to be readable. Foreground, middle, background, just everything. I don't know how much the people at Mr Bit know about camera technology, but this is no easy task

Question for people who have a plan: a) What is the legal basis for casinos to force their customers to be photographed like RAF prisoners? b) How do you do that when you only have two arms and can't focus everything at once?

Please only serious letters. Thank you

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Lucy20
Rookie
Hello,
i had the same problems and can reassure you that I finally got my money after about 14 days of security checks. But it costs nerves. Here I have reported about it

https://www.gamblejoe.com/forum/casinobeschwerden/mrbit/sehr-anstrengende-sicherheitsuberprufung-bei-mr-bit-nimmt-kein-ende-auszahlung-ruht-205444/

I also wondered at the time what they were doing with the RAF photos - laughing their heads off??? A nightmare... I'll also tell you right now, the first picture won't be accepted, so don't try too hard. It wasn't just me, I've read the same thing about Mr Bit elsewhere on the forum here

So: good nerves to you!

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Lucy20
Rookie
By the way, I simply zoomed my screen with my email address at Mr Bit to Huge, then it worked after about an hour and a half of neck twisting to some extent. Had there but as I said twice through...

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Falko
Icon
I've read that a few times here, that this casino after requesting a higher payout from people then want to have such selfie screenshots. Whenever I read something like that, I keep my distance from such casinos, because it's really almost impossible to take such a screenshot alone. Since you would have to open the casino on your PC and sit on a chair in front of it and make a picture with the phone where the page is to be seen with you. But in addition then still the note in a hand hold, that makes the whole still more heavily, if one has there no other thereby to photograph. But the manager of the casino was also today times in the forum in the thread - Next rip-off casino. Can you even write to and justifiably criticize for it.

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Anonym
Lucy20 wrote on 06.01.2021 at 16:36: By the way, I have my screen with my email address at Mr Bit simply zoomed to Huge, then it went after about an hour and a half neck twisting to some extent. But I had to go through it twice...

I read your tale of woe carefully and in horror before writing my post. Did you ever play there again after that degrading number?

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Anonym
Lucy20 wrote on 06.01.2021 at 16:36: I have by the way my screen with my email address at Mr Bit simply zoomed to Huge, then it went after about an hour and a half neck-twisting to some extent. Had to go through there twice though as I said...

Good tip. I'm afraid I'm going to need it too. Unbelievable chicanery.

How to do it differently: I also tried JetBull, which is mentioned here again and again, with real money. The payout was on my Neteller account not 12 hours later and I sent 0!!!! Documents sent

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Krabbenburger
Experienced
With such bizarre verifications you get the impression that it is not about a security check, but that they want to humiliate their customers who have won something.
Just disgusting

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Butterbrezel
Elite
Sounds like the "gamble your money away again while we stress you out" variety.

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Jubla2014
Top Member
Servus!

I too have gone through this!

After a few hours the safety check was through.

Since then I receive all payouts in the shortest time via Neteller.

Super casino, from the game selection to the support, just everything very good.

To Jetbull:
There, the first withdrawal is made without verification.
Before you can make a second withdrawal, you must be verified.

Jetbull is also a really good casino.


Have a good evening!

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Niroht
Experienced
Exactly because of these required degrading selfie with note in hand, the website in the background and may it be an apple in the mouth and smile at the same time I do not register at the casinos.
I would also like to know on what basis, what sense and need such photos are required....
Probably for the general amusement, exhilaration and motivation of employees.?
And exactly such things should also be considered in an evaluation of the casinos.
I would wish me anyway times a much needed improvement and adjustment regarding the evaluation of the casinos listed here.
I think a continuous review is not wrong. Partly, the ratings for some casinos no longer match

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