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Megarush: Megarush delays payout/documents not recognized

Topic created on 23rd Mar. 2021 | Page: 1 of 2 | Answers: 12 | Views: 3,318
jacobo
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Megarush delays payout/documents not recognized

23rd Mar. 2021, at 01:21 pm CET#1
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Hello all,
i signed up with Megarush a few weeks ago and the first payout of just under 6500€ went through without any problems. Now I have requested a total of 25000€ for withdrawal (the first withdrawal on 12.03.) and until today nothing has happened. The customer service has put me off at first and pushed it on the fact that the Verification takes longer because of high requests, then again and again new documents were requested for verification. Today another email came requesting the same documents again. I have already provided the following documents
ID card, proof of address, screenshot online banking account, salary statement and the bank statements from December, January and February.
Now, proof of casino winnings is still required for the statement of assets. I have only ever received email confirmations there and the mailbox deletes the emails after 30 days.
I do not know how to proceed. I have deposited a lot of money in a short time and no one has asked where the money came from!
I ask for tips and help. Thank you very much!

This post has been translated automatically

gamble1
Icon

Megarush delays payout/documents not recognized

23rd Mar. 2021, at 10:55 pm CET#2
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jacobo wrote on 23/03/2021 at 13:21: Hello everyone,
i signed up with Megarush a few weeks ago and the first payout of almost 6500€ went without any problems. Now I have requested a total of 25000€ for payout (the first payout on 12/03) and nothing has happened until today. The customer service has put me off at first and pushed it on the fact that the Verification takes longer because of high requests, then again and again new documents were requested for verification. Today another email came requesting the same documents again. I have already provided the following documents
ID card, proof of address, screenshot online banking account, salary statement and the bank statements from December, January and February.
In addition to the statement of assets, proof of casino winnings is now required. I have only ever received email confirmations there and the mailbox deletes the emails after 30 days.
I do not know how to proceed. I have deposited a lot of money in a short time and no one has asked where the money came from!
I ask for tips and help. Thank you very much!

Hello jacobo

The best way to prove casino winnings is to go to the casino support and ask for a proof of winnings. They will usually help you and send you what you need

Mostly the checks always come with a payout that is extremely annoying and I am not spared and just go through the same but up to a certain point, they are also just doing their job

Try for now the casino winnings with the proofs to serve should that still not fit you best again here and then ask directly to one of the three:

Caro : https://www.gamblejoe.com/profil/caro/ (will be back on 04.04.21)

Julian : https://www.gamblejoe.com/profil/julian/

Sabine : https://www.gamblejoe.com/profil/sabine/

They will help you then the casino is listed here

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jacobo
Visitor

Megarush delays payout/documents not recognized

24th Mar. 2021, at 06:24 am CET#3
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Thank you for the reply. I have now contacted the respective supports and requested proof of the wins/payouts
I am also in contact with my bank and they are also trying to support me.

Since Megarush has also asked for the last three months bank statements and made the request again, I wonder if it is because the March statements are not included (I always get them online on the 1st of the following month)

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Anonym

Megarush delays payout/documents not recognized

24th Mar. 2021, at 09:57 am CET#4
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I am currently also waiting for Verification to make a withdrawal (4000€) at Megarush. First the documents were rejected with the reason that the back of the ID is missing. Then uploaded the back, then it said "invalid document". When I asked support, they told me that the front side was missing?!

I then uploaded everything again, before there was always a response within 24 hours, now I've been waiting for 3 days. Makes so no particularly gucken impression. I hope that everything still works out. Keep your fingers crossed for your mega-win!

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gamble1
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Megarush delays payout/documents not recognized

24th Mar. 2021, at 12:59 pm CET#5
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jacobo wrote on 24/03/2021 at 06:24: Thanks for the reply. I have now contacted the respective supports and requested proof of the wins/withdrawals
I am also in contact with my bank and they are also trying to support me.

Since Megarush also asked for the last three months bank statements and made the request again, I wonder if it's because the March statements are not included (I always get them online on the 1st of the following month)

Basically, you can say the statements of the last 3 months would be in this case for 12-02 there it is certainly about the respective payday and for March you have not yet received it

At least from my experience it is so money for 01 comes on 28.01-01.02 etc...

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jacobo
Visitor

Megarush delays payout/documents not recognized

24th Mar. 2021, at 01:26 pm CET#6
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hilfemitoc wrote on 24.03.2021 at 09:57: I am currently also waiting for Verification at Megarush to make a withdrawal (4000€). First the documents were rejected with the reason that the back of the ID is missing. Then uploaded the back, then it said "invalid document". When I asked support, they told me that the front side was missing?!

I then uploaded everything again, before there was always a response within 24 hours, now I've been waiting for 3 days. Makes so no particularly gucken impression. I hope that everything still works out. Keep your fingers crossed for your mega-win!

I think that generally the payout is herausgezögerz at higher amounts, so that the money is gambled away again.

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Anonym

Megarush delays payout/documents not recognized

24th Mar. 2021, at 02:36 pm CET#7
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jacobo wrote on 24/03/2021 at 13:26
I think that in general the payout is delayed for higher amounts so that the money is gambled away after all.

Yes this is a well known technique, however they were pretty quick in getting back to me when the documents were still incorrect. Now that everything is correct, there has been radio silence for days. With me it has now ensured that I have canceled the 4000€ payout and can now pay out 6200€. But now I will definitely wait before playing further there.

I am really curious how it turns out in your case. I find this proof of assets really very strange. I made over 20k from 500€ at Wildz back then. After that I gambled a little bit at Wildz every now and then. Without being active at Wildz, I received an email after several months that I should submit a statement of assets (without waiting for a payout or similar). Since then I have no longer deposited there, because it already smells of problems should then win something.

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jacobo
Visitor

Megarush delays payout/documents not recognized

24th Mar. 2021, at 02:37 pm CET#8
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gamble1 wrote on 24/03/2021 at 12:59 PM
Basically you can say the statements of the last 3 months would be in this case for 12-02 there it is certainly about the respective payday and for March you have not received it yet

At least from my experience it is so money for 01 comes on 28.01-01.02 etc...


For some reason the statements were nevertheless requested again. Then I just can't submit them until 01.04
The proofs of casino winnings don't seem to be that easy to get either. Have received an email that the pure wins can not be interpreted, but only all deposits and withdrawals and one must then calculate the win itself. Does anyone have experience whether screenshots from the casino account are also recognized?

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Falke
Expert

Megarush delays payout/documents not recognized

25th Mar. 2021, at 02:56 pm CET#9
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hilfemitoc wrote on 24/03/2021 at 14:36
Yes this is a well known technique, however they were pretty quick at getting back to me when the documents were still incorrect. Now that everything is correct there is radio silence for days. With me it has now ensured that I have cancelled the 4000€ payout and can now pay out 6200€. But now I will definitely wait before playing further there.

I am really curious how it turns out in your case. I find this proof of assets really very strange. I made over 20k from 500€ at Wildz back then. After that I gambled a little bit at Wildz every now and then. Without being active at Wildz, I received an email after several months that I should submit a statement of assets (without waiting for a payout or similar). Since then I have no longer deposited there, because it already smells of problems should then win something.

Ah, thanks for that.

Recently signed up with Wildz as well.

Now that I know they require proof of assets I will never play there again. Thank you

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Falke
Expert

Megarush delays payout/documents not recognized

25th Mar. 2021, at 03:22 pm CET#10
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Falcon wrote on 03/25/2021 at 2:56 pm
Ah, thanks for that.

Recently signed up for Wildz as well.

Now that I know they require proof of assets I will never play there again. Thank you.

I have just completely blocked myself from Wildz and told the support what I think of a proof of assets and that I will not support such a thing

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