I had not yet mentioned here that my chat inquiry yesterday was referred to a bonus at the beginning. When I asked which bonus ID it was and what the turnover requirements were, I was told that they could not tell me - like nothing more about my case. I would have to contact care@magicred.com.
Had I forgotten here, but already reported to the Malta Gambling Authority. . The only thing they do not know yet is the complete cut to 1000 euros and so far only know the incident that one with active bonus is forced to play and before that no real money payout is possible
blinky58 wrote on 01/08/2019 at 20:33: I had not even mentioned here that in my chat inquiry yesterday was referred to a bonus at the beginning. When I asked what bonus ID that was and what the turnover requirements were, I was told that they could not tell me - like purely nothing more about my case. I would have to contact care@magicred.com.
Had I forgotten here, but already reported to the Malta Gambling Authority. . The only thing they do not know yet is the complete cut to 1000 euros and so far only know the incident that one with active bonus is forced to play and before that no real money payout is possible.
You could have saved yourself a lot of time if you had written to the arbitration board. This is exactly where the MGA will refer you.
Kleinkariert wrote on 08/01/2019 at 21:12
You could have saved yourself a lot of time if you had written to the arbitration board. That is exactly where the MGA will refer you.
The casino's own? From this I do not expect particularly different statements than from the support. But that runs in parallel.
The arbitration board (care@magicred.com ? ) can surprise me positively. Nevertheless, the behavior generally belongs to an official place kundgetan and complained, so that from an official place is looked at it and possibly also other players profit.
The incidents are not only "hidden" in the casino itself and unknown to the authorities.
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[solved] MagicRed scam, II
1st Aug. 2019, at 09:36 pm CEST#25
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Ne he means this e nochwas stelle - in nem other Thread stands that somewhere
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[solved] MagicRed scam, II
1st Aug. 2019, at 09:42 pm CEST#26
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He surely means ThePogg. They actually solve such problems quickly.
The arbitration board is different for each casino, ask the casino or it is on the MGA license page (if you click on the MGA logo). However, it seems that Magic Red has recently stopped working. Dubious...
[solved] MagicRed scam, II
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[solved] MagicRed scam, II
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Had I forgotten here, but already reported to the Malta Gambling Authority. . The only thing they do not know yet is the complete cut to 1000 euros and so far only know the incident that one with active bonus is forced to play and before that no real money payout is possible
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[solved] MagicRed scam, II
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You could have saved yourself a lot of time if you had written to the arbitration board. This is exactly where the MGA will refer you.
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[solved] MagicRed scam, II
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The casino's own? From this I do not expect particularly different statements than from the support. But that runs in parallel.
The arbitration board (care@magicred.com ? ) can surprise me positively. Nevertheless, the behavior generally belongs to an official place kundgetan and complained, so that from an official place is looked at it and possibly also other players profit.
The incidents are not only "hidden" in the casino itself and unknown to the authorities.
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[solved] MagicRed scam, II
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[solved] MagicRed scam, II
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[solved] MagicRed scam, II
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Then I'll wait a bit for a proper response from the casino and build in my schedule then ThePogg still.
Again Thanks!
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[solved] MagicRed scam, II
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eCOGRA ?
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[solved] MagicRed scam, II
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No problem. Will be fine
But would write there anyway already. Saves you time and nerves.
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[solved] MagicRed scam, II
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