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MagicRed: [solved] MagicRed scam, II (Page 2)

Topic created on 31st Jul. 2019 | Page: 2 of 6 | Answers: 50 | Views: 16,998
upola
Legend

So much for the manager looking at it.
He should not look, but find a decent solution.
But that's mostly just blah blah blah.

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Anonym
If the casino is listed here and it happened this way it is an absolute joke

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Anonym
Hello everyone, I have read through the whole once what is presented here!
At Casino Magic Red it is normal that new customers automatically receive the bonus after the first deposit.
Furthermore, if you have experience with Online Casinos, it is for the most part also normal that the here so-called membership points can not be paid out directly and fall under a minimum turnover. If you do not pay out your money before and activate the membership points, the whole thing is automatically seen as a bonus, but as a turnover condition actually counts in the case only the amount of membership points.
For me it reads as an ignorant mistake that was made here and I would not immediately write of fraud. This can all happen and there are many not immediately apparent things that are to be considered in such a casino, so that if you do not exactly informed in advance or have experience with it, you can quickly get into this predicament.

Kind regards to all together!

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blinky58
Rookie
Another standard email came, the payout was in process.

And just now another one that I would receive a response to my GDRP request in the next 30 days.
Whatever that is. I asked in chat for a game history log / export. Possibly yes that.

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blinky58
Rookie
An email just came that 1,000 EUR has been paid out.

Only a multiple of this is still missing...

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Milan030
Amateur
You have the bonus cancelled since you have already played had you written? Would be new to me that this is possible at all.
With me it is always goes only as long as they have not yet played
And since you have already played, they may see this as a bonus

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Anonym
Think that will be all - you will not get more ...

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blinky58
Rookie
Milan030 wrote on 01.08.2019 at 18:30: You have the bonus cancelled since you have already played had you written? Would be new to me that this is possible at all.
With me it is always goes only as long as they have not yet played
And since you have already played they may see this as a bonus

The bonus was coded on Casino , but I was in the Live Casino on the road. The sales were not credited.
Furthermore, from the terms and conditions:

4.10 Your player account carries a real money balance and a Bonus money balance. If you have both types of funds in your account, your real money balance will be used first the next time you wager.



With the stakes I have moved in the real money framework. Therefore, the cancellation was probably also possible without any problems.

The Bonuses were shown as bonuses and were set to 0.00 EUR after the cancellation.
Everything else was explicitly listed under real money in the account area, so the significant wins only took place after the cancellations - in each case with real money.

For the sake of completeness:

blinky58
The cancellations were carried out promptly after the deposits by the chat support.

Edit: Base64 image removed and image re-included.

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blinky58
Rookie
For some reason I can't embed the second image because of supposedly 100,000 characters.

Even smaller the image did not work Can this limit be raised?

blinky58

Edit: Aha! If I add the image later when editing, it works...

Edit Christoph: Base64 image removed and image re-included.

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Anonym
That is really then bad ...

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