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MagicRed: [solved] Magic Red scam

Topic created on 31st May. 2019 | Page: 1 of 1 | Answers: 8 | Views: 4,082
M****9

[solved] Magic Red scam

31st May. 2019, at 12:49 pm CEST#1
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as at 30.05.2019

So I'm just a little desperate. Have played at MagicRed and made from 10 € with bonus about 600 euros. Maximum I played of course only with 4€ per spin and tried to pay out the money on 25.5. Today I continued to play with the money and made it about 1700 € and paid out immediately. Was then a bit surprised that I got no confirmation of the withdrawal and then I clicked times on "personal data" and did not believe my eyes. My email address with which I registered was changed to a completely unknown to me? I then contacted support and was told that they do not know what this is about the email address and my account is routinely checked. Could it be that the casino did it on purpose so I wouldn't get confirmation of the withdrawal? Have documented everything with screenshots and even have another screenshot with my correct email address. When I read here how much bad criticism the casino gets, I'm already afraid for my money!

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M****9

[solved] Magic Red scam

31st May. 2019, at 12:54 pm CEST#2
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When I asked when I can expect the payout, my account was immediately blocked.
Can someone please help me?

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MagicRed
Visitor

[solved] Magic Red scam

31st May. 2019, at 12:56 pm CEST#3
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Hello sir,

I am sad to hear about your bad experience with our casino,
Such issue is very obscure and doesn't match our casino nor our policy.

Please send me your username and email address so I can resolve and take care of this issue!

Thanks,
Omer
MagicRed Casino

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M****9

[solved] Magic Red scam

31st May. 2019, at 01:02 pm CEST#4
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Hello,

i have send you my username and email address

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M****9

[solved] Magic Red scam

31st May. 2019, at 01:12 pm CEST#5
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I have now agreed with the account manager that he will take care of my problem and get back to me in a few days. I will continue to report here on the outcome of the situation.

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M****9

[solved] Magic Red scam

4th Jun. 2019, at 05:27 pm CEST#6
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It was a misunderstanding and the money has arrived in my account today. Thanks a lot to the casino manager!!:)

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Anonym

[solved] Magic Red scam

4th Jun. 2019, at 05:32 pm CEST#7
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Malo789 wrote on 04/06/2019 at 17:27: It was a misunderstanding and the money has arrived in my account today. Thanks a lot to the casino manager!!:)

I'm happy for you that everything worked out

Whether it would have been solved so quickly for someone else who is not active here... is another question

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MagicRed
Visitor

[solved] Magic Red scam

4th Jun. 2019, at 05:45 pm CEST#8
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Hi Malo789,

I am happy to see that the issue has been resolved,

If you have any further questions or queries, please contact me and I will.

MagicRed

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Julian
Elite

[solved] Magic Red scam

5th Jun. 2019, at 12:09 pm CEST#9
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Since the thread creator has received his money and thus the problem has been solved, I will close the thread.

This thread was closed

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