Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

MagicRed: Magic Red | payout is approved and then rejected again

Topic created on 18th Feb. 2021 | Page: 1 of 1 | Answers: 0 | Views: 1,383
AZAD35

Magic Red | payout is approved and then rejected again

18th Feb. 2021, at 12:41 pm CET#1
0 Likes

Nobody has liked this post so far
Moin,

i have made a Deposit of 25€ with bonus on 03.02. at Magic Red.
The bonus was completely fulfilled and in the end a sum of 600€ remained for me.
That sounds nice and good, but the gentlemen of Magic Red unfortunately do not get it (do not want to get it) to arrange the transfer to my bank account.

On 08.02. I have requested the payment for the first time:

Option
Payout request
Sum
-200,00€
Balance
0,00€
Status
Approved

Option
Payout request
Total
-400,00€
Credit
0,00€
Status
Approved
This was processed until 11.02. and then according to support - cancelled due to a technical error.

The payout was then requested again on the same day and on 15.02. this was also approved again.
February 15, 2021

Option
Disbursement request
Sum
-598,00€
Credit
2,05€
Status
Approved

On 17.02. the status was unfortunately different again... first the payout was approved and then it was cancelled again.
February 17, 2021

option
Disbursement Request

Total

-598,00€

Credit

2,05€

Status
Approved
Option
Disbursement Request
Total
598,00€
Balance
600,05€
Status
Rejected



With the reason my bank would have rejected the transfer, strangely enough, my bank could not determine a receipt of payment.
Today on 18.02. I request the transfer for the 3rd time and I'm slowly a bit desperate and would like to know if someone here has had similar experiences with this casino and perhaps knows how to deal with it or how best to proceed.

Thank you in advance.

LG
AZAD35

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 07:40 am CET

Offline Casinos
0
Casino Games
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately