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LV BET: Account was locked after win (smells strongly of fraud)

Topic created on 03rd Jun. 2019 | Page: 1 of 2 | Answers: 14 | Views: 3,835
Fidschi
Moin Moin, I'm here because my best buddy does not know what to do

He has tried the weekend LVBet bonus and with 50 € now get a total profit of 2.3k. He wanted to withdraw the money to my account (Which is not possible in normal cases). The was also so far no problem, the support then wanted to have my ID and a bank statement from me, so that there is no fraud

After everything was sent, his account is now blocked with paragraph 11 d of the terms and conditions (fraudulent intent). He now has no chance to access the account and a withdrawal to his account was rejected

This all seems like a cheap scam to just not have to pay out

Are there any tips on how to proceed now? He is thinking about calling in a lawyer, but I think that this can be solved in another way

Thank you very much for your help

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Dutch78
Expert
Moin Moin was also already the standard greeting in another LV BET thread, since the user Fischermann also wrote on behalf of a friend who had problems with the payout.
For me, this also smells like fraud, but not on the part of the casino.

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Fidschi
Moin

I wonder what sounds like fraud on his part now ?

He has verified his account with his ID and with his data. He then only wanted to pay the win on my, instead of his account. This also has a background, but I will not write here publicly

But from his side everything is legitimate, except that he wanted to pay the money to my account. But he could also pay it out to his account if there is no other way.

The possibility to pay out to my account was approved by the support once, as long as they get the data from me

Where there should have taken place from his side of the fraud is not clear to me now

Maybe you can explain it to me ( If you are just referring to the "Moin Moin". So I come from northern Germany and there you say just "Moin Moin" but so you feel in nem forum immediately well, if one is so insinuated. That's great ) Maybe someone with a clue and who wants to help instead of unfounded untruths to suspect )

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Ichbins2018
Top Member
Fiji wrote on 06/03/2019 17:27

He is thinking of getting a lawyer involved, although I think you can get this resolved another way.

Did he then play in a casino which has a license for Germany?
If not then it is illegal gambling and he has made himself punishable. (even if it is rarely prosecuted)
And since I know the current legislation well, I would say that it is not advisable to consult a lawyer,
maybe your buddy would have to pay for the lawyer's laugh.

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Fidschi
He played at LVBet. As far as I know there is a license for Germany, or am I wrong?

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Caro
Expert
Hello Fiji,

i have looked into your case and contacted LV BET. As you can read in the Terms & Conditions in the following paragraphs § 6, 6.a.i, 17.g and 11.d , withdrawals can only be made to the person who opened the account. According to the casino manager, the customer support immediately pointed this out to you.

Unfortunately, we cannot help you with this case

Greetings Caro

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Klempo77
Expert
Caro wrote on 04/06/2019 at 12:57 pm: Hello Fiji,

i took a look at your case and contacted LV BET. As you can read in the Terms & Conditions in the following paragraphs § 6, 6.a.i, 17.g and 11.d , withdrawals can only be made to the person who opened the account. According to the casino manager, the customer support immediately pointed this out to you.

Unfortunately, we cannot help you with this case

Greetings Caro


If I understood correctly, kumpel wanted to pay out to his account, because it did not work on TE's account. Kumpels account has been blocked thereupon

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Dbac79
Elite
i don't think it's fraud since you or he played with open cards and openly stated that he would like to have his money paid out to your account. if the casino now says "no can do" it's perfectly ok then they should just pay it to the account of the casino registered player. unless you simply tried to cash out to your account without clarifying the situation

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S****8
but the main thing is to write about " fraud " again ...

LvBet is very serious and fair !

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redriver67
Expert
Never had any problems with the casino when withdrawing. Everything was always very fair and fast. In my opinion, a very good casino.

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