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Lord Lucky: [solved] Lordlucky does not pay out for several days despite confirmation

Topic created on 04th Aug. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,693
NicoK92
Hello all,

I am new here and made this post because of a negative experience with the above casino

I also play in two, three other casinos but they need max. 2 days for a withdrawal via Trustly

I used the Welcome bonus at LordLucky, wagered and wanted to withdraw the remaining 1750,00€. Since I was not verified, I uploaded all the necessary documents. Then after about 3 days all documents were complete and the account was approved for full use. I then initiated the payout of 1750,00€ via Trustly. On 22.07.2020 then came the confirmation of the payout by mail

The payout is unfortunately not received until today, in the Live Chat I am asked again and again for 2 days patience. On another day it is said that there is a technical problem and no statement can be made about WHEN. Two days later they say that they are waiting for the refund to transfer again. In the meantime, I should even upload a bank statement of the last few weeks, as proof that the money has not yet been received

How should I proceed to still be able to enjoy my win?

Greetings Nico

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Caro
Expert
Hi NicoK92, I have sent you a private message via Communicator. Greetings Caro

This post has been translated automatically

NicoK92
Problem was solved and money arrived today!

This post has been translated automatically

Caro
Expert
Since the TE has successfully received his payout, I will close the thread.

This thread was closed

This post has been translated automatically

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