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Lord Lucky: Lordlucky does not pay (Page 2)

Topic created on 10th Dec. 2020 | Page: 2 of 2 | Answers: 14 | Views: 3,500
Jackypot

Lordlucky does not pay

5th Jan. 2021, at 08:52 pm CET#11
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Hello all. I am new here and I hope you can help me. My first casino was LordLucky and I have always enjoyed playing there. During the changeover, almost 1000 bonus points were simply deleted without a hint that I should take them. Was annoying but not so bad. Now I'm waiting for some time on ne payout of just under 400 €. In the chat you reach no one and on emails is not answered.
What are my options? ... or can I write off the money as a teaching fee

Have a nice evening
Mirco

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derzweifel
Experienced

Lordlucky does not pay

5th Jan. 2021, at 09:16 pm CET#12
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Jackypot wrote on 05.01.2021 at 20:52: Hello everyone. I am new here and I hope people can help me here. My first casino was LordLucky and I always enjoyed playing there. During the changeover, almost 1000 bonus points were simply deleted without a hint that I should take them. Was annoying but not so bad. Now I'm waiting for some time on ne payout of just under 400 €. In the chat you reach no one and on emails is not answered.
What are my options? ... or can I write off the money as a teaching fee

Have a nice evening
Mirco

In the end Lordlucky will pay out I think, provided no rules have been broken. What does "for some time" mean?

This post has been translated automatically

Jackypot

Lordlucky does not pay

5th Jan. 2021, at 09:35 pm CET#13
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derzweifel wrote on 05.01.2021 at 21:16
Bottom line, LordLucky will pay out I think, assuming no rules have been broken. What do you mean since "some time"?

I requested the payout three weeks ago. Still my Paysafecard account was not verified yet. After I verified it and uploaded the screenshot (it was also accepted) I haven't heard anything from them.

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derzweifel
Experienced

Lordlucky does not pay

5th Jan. 2021, at 09:53 pm CET#14
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Well, 3 weeks is an announcement, then something is wrong - you can contact Caro here in the forum, which can possibly support or find out what the problem is

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Jackypot

Lordlucky does not pay

5th Jan. 2021, at 10:00 pm CET#15
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derzweifel wrote on 05.01.2021 at 21:53: Well 3 weeks is ne announcement, there is then something wrong - can take up here in the forum contact with Caro, which can possibly support or find out what the problem is.

Thanks for the quick answer. Will take care of it tomorrow.

I have to get into the trap

Have a nice evening and stay healthy!

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