Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

LocoWin: [solved] Verification is dragged out by Locowin

Topic created on 15th Feb. 2022 | Page: 1 of 1 | Answers: 2 | Views: 1,634
Kefa83

[solved] Verification is dragged out by Locowin

15th Feb. 2022, at 10:28 am CET#1
0 Likes

Nobody has liked this post so far
Hello all,
i am new here and hope you can help me. I have been playing at LocoWin for a long time. So far there have never been any problems with payouts. Not even with higher amounts. After I wanted to withdraw 200 euros at the end of January, a Verification was requested
I have also uploaded the requested documents on 04.02.22 via the links from the mail. On my request on 10.02.22, I was told by the support that the documents are missing and I should send them again in an email to the support so that they can be forwarded to the verification department, which I did on 10.02.22
Now I got on 13.02.22 two Approved Mails about payment method and address proof and a Requestet Mail about the Identification Verification whereupon I uploaded on 14.02.22 my driver's license about the link in the mail
So now I have transferred 2x my ID to Locowin and 1x my driver's license. Strangely I find that I have sent all documents both via the link, as well as by mail together and strangely the ID proof never arrives. The original 200 euro payout I have canceled and continue to play. On 10.02. I requested a payout of 1100 euros, for which I am now waiting 5 days again because of the dawdled and protracted verification. I have the feeling that the verification is artificially protracted so that one cancels the withdrawal and continues to play.

This post has been translated automatically

Kefa83

[solved] Verification is dragged out by Locowin

15th Feb. 2022, at 11:55 am CET#2
0 Likes

Nobody has liked this post so far
Just got a mail from LocoWin that my account is now verified and I will get a new mail as soon as my withdrawal is processed. Thanks again to Caro for the more than fast help.

This post has been translated automatically

Tim
Visitor

[solved] Verification is dragged out by Locowin

15th Feb. 2022, at 03:57 pm CET#3
0 Likes

Nobody has liked this post so far
Thread closed - concern was clarified

This thread was closed

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 04:37 am CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately