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LocoWin: [solved] Verification drags, lack of communication

Topic created on 09th May. 2022 | Page: 1 of 2 | Answers: 15 | Views: 3,572
Masdas

[solved] Verification drags, lack of communication

9th May. 2022, at 10:36 pm CEST#1
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Hello all,

i was lucky and at the beginning of last week I cashed out a total of 24.000,00€ (12x 2.000,00€).
Have not claimed any bonus, but somehow panic that something leads to the fact that the casino deprives me of the win...

Now, as you know, I had to drop my pants during the Verification process
This is now dragging on since last week Thursday and more and more documents are required (last today bank statements, proof of salary). So extensive I know it not from any other casino, but what you do not reveal everything..

Today I uploaded the requested documents, but I can't get rid of the feeling that this is far from the end.
The chat of course only gives me standardized answers (takes up to 48 hours... etc).

Does anyone have a Tip on how I could speed things up a bit? Can something still go wrong with the verification? Can someone possibly support me here?

Many questions...😩

Greetings

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ruhrpott
Expert

[solved] Verification drags, lack of communication

9th May. 2022, at 11:13 pm CEST#2
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Which casino are we talking about?

EDIT: Have seen that it is about Locowin.
Write the best times Sabine on. Just click on the link and go there on the left side under the profile picture on message.
https://www.gamblejoe.com/profil/sabine/

Basically, the Gammix casinos is unfortunately nothing surprising, this happens very often lately, so you best contact Sabine.

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Masdas

[solved] Verification drags, lack of communication

10th May. 2022, at 12:50 am CEST#3
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Hello Ruhrpott,

thank you very much for your answer. I have contacted Sabine

Best regards

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Niroht
Experienced

[solved] Verification drags, lack of communication

10th May. 2022, at 04:12 pm CEST#4
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Masdas wrote on 09/05/2022 at 22:36: Hello everyone,

there I had also times luck and have at the beginning of last week a total of 24,000.00€ to pay out (12x 2,000.00€).
Have not claimed any bonus, but somehow panic that something will cause the casino to deprive me of the win...

Now, as you know, I had to drop my pants during the Verification process
This is now dragging on since last week Thursday and more and more documents are required (last today bank statements, proof of salary). So extensive I know it not from any other casino, but what you do not reveal everything..

Today I uploaded the requested documents, but I can't get rid of the feeling that this is far from the end.
The chat of course only gives me standardized answers (takes up to 48 hours... etc).

Does anyone have a Tip on how I could speed things up a bit? Can something still go wrong with the verification? Can someone possibly support me here?

Many questions...😩

Greetings

I am always amazed and find it sucks 🤢🤮🤮🤮 that such rampant verification must always be done very precisely and meticulously only when the player brings a larger win to payout...

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WhatAboutTism
Rookie

[solved] Verification drags, lack of communication

10th May. 2022, at 04:36 pm CEST#5
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This could be a SOW/SOF request. This can become annoying under certain circumstances

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gamble1
Icon

[solved] Verification drags, lack of communication

10th May. 2022, at 05:07 pm CEST#6
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Thorin2017 wrote on 10.05.2022 at 16:12
I'm always amazed and think it sucks 🤢🤮🤮🤮 that such rampant Verification only ever needs to be done very precisely and meticulously when the player brings a larger win to payout...

Haha big win for some it is enough to bring a win to payout at all

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Anonym

[solved] Verification drags, lack of communication

11th May. 2022, at 05:13 am CEST#7
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gamble1 wrote on 10/05/2022 at 17:07
Haha great win with some it's enough to even bring a win to payout

I didn't have any at all and was supposed to declare what I earn, if I have property, inheritance etc 🙈 however at woop

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Masdas

[solved] Verification drags, lack of communication

11th May. 2022, at 09:20 am CEST#8
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Brief Update:

I am in contact with Sabine

Yesterday I had written again with the livechat
Allegedly I have uploaded documents via an expired link... in my opinion not possible to upload anything at all with an expired link
Well..
Not even 5 minutes later I get an email that all documents are complete and are given to the responsible department for review
How so?🧐

On renewed inquiry in the livechat it is now supposed to take up to 48 hours. I am curious..

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Masdas

[solved] Verification drags, lack of communication

15th May. 2022, at 09:31 pm CEST#9
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Again, an update:

I had to submit some documents for the SOW, which I sent yesterday. Now I found out that my account was closed, according to LiveChat permanently... I should write an email.

I could puke..

What is this!!!

Does anyone know what could be going on?

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MariLane
Amateur

[solved] Verification drags, lack of communication

16th May. 2022, at 07:57 am CEST#10
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Why not ask them why, how should we know?
If the account close permanently because something did not fit with the documents or an oversight?

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