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LocoWin: [solved] Verification apparently not possible because I have duplicate name

Topic created on 06th Apr. 2022 | Page: 1 of 1 | Answers: 2 | Views: 1,160
Nelza
I have won at LocoWin 350 euros although 200 euros are mine which I have deposited by immediate bank transfer with... I have 2 first names and 2 surnames... wanted me to withdraw the money and have entered my middle name and last surname... On the account statement what they have asked me but my first name and my last surname... now they threaten me with account block because the name is not the same m !!!! What should I do now ??? When depositing I have also entered my middle name and was apparently no problem ..
They demand again account statements from me!!!

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gamble1
Icon
Nelza wrote on 06.04.2022 at 03:27 clock: I have won at LocoWin 350 euros although 200 euros are mine I have paid by immediate transfer with... I have 2 first names and 2 surnames... wanted to pay me the money and have entered my second first name and last surname... On the account statement what they have asked me but my first name and my last surname...now they threaten me with account block because the name is not equal m !!! What should I do now ??? When depositing I have also entered my middle name and was apparently no problem ..
They demand again account statements from me!!!

Hey

Just send them a document where it is clear that you are the same person

The casino thinks you have submitted documents that do not belong to you then it should be done

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Sabine
Experienced
Since the Verification and payout are done, I will close the thread.

This thread was closed

This post has been translated automatically

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