Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

LocoWin: [solved] locowin payout since 02.12.2021 (Page 4)

Topic created on 06th Dec. 2021 | Page: 4 of 5 | Answers: 42 | Views: 7,588
llleonnn
Rookie

[solved] locowin payout since 02.12.2021

10th Dec. 2021, at 02:15 am CET#28
0 Likes

Nobody has liked this post so far
I want to give a quick update since I'm having a hard time falling asleep anyway...

Today shortly before midnight an email from customer support:

" We have reviewed your request and found that your Verification is still pending.

The relevant department has already been informed to prioritize the order.

In our terms and conditions you can read that a payout is only possible after the verification process has been requested.

I will gladly send you the link: https://www.locowin.com/terms-and-conditions

Please feel free to contact us by email (24/7) or by Live Chat daily from 10:00 to 23:00 CET if you need further assistance.

Good luck to you! "


I did the KYC on 04.12.2021 and 6 hours later I received an approval email. I have now forwarded this to them (three in number bank, address, and Perso).

I have forwarded them their own mail and confirmation for verification.

This came from KYC@locowin.com

Let's see how it goes now...

EDIT: font color adjusted

This post has been translated automatically

llleonnn
Rookie

[solved] locowin payout since 02.12.2021

10th Dec. 2021, at 02:20 am CET#29
0 Likes

Nobody has liked this post so far
Falke wrote on 09.12.2021 at 20:08
How much did you actually win? For higher wins, many casinos take extra time. Would interest me to be able to put the whole thing in relation.

But regardless of that. LocoWin is an absolute dirt casino. No reproach, just a recommendation to play somewhere else in the future. For example at Interwetten or Unibet

It is about 1900€ payout amount.

This post has been translated automatically

llleonnn
Rookie

[solved] locowin payout since 02.12.2021

10th Dec. 2021, at 11:31 am CET#30
0 Likes

Nobody has liked this post so far
Unbelievable with what reason has not been paid out so far. Just contacted the live chat. Case described, they see clearly that I am fully verified...my frustration they can understand etc..

Now they are once again dealing with the finance department...was an internal miscommunication...from which the customer must suffer...Thank you!!!

Shall once again wait for a support mail.

This post has been translated automatically

Falke
Expert

[solved] locowin payout since 02.12.2021

10th Dec. 2021, at 12:39 pm CET#31
1 Like

Liked this post: Avatar von Flakk Flakk
llleonnn wrote on 10.12.2021 at 11:31: Unbelievable with what reason has not been paid so far. Just contacted the live chat. Case described, they clearly see that I am fully verified...my frustration they can understand etc.

Now they are dealing with the finance department again...was an internal miscommunication...from which the customer has to suffer...Thanks!!!

Shall once again wait for a support mail.

To put it bluntly. LocoWin is screwing you. And actually, the casino should have been blacklisted long ago. It's just not a peccadillo when a player deliberately lead around by the nose.

My Tip to you: Set yourself a loss limit of 1 euro for limits. So you can no longer gamble and Locowin also sees that you mean it seriously. And then NEVER play there again. If you Deposit there even one euro then my pity is limited

This post has been translated automatically

llleonnn
Rookie

[solved] locowin payout since 02.12.2021

10th Dec. 2021, at 01:08 pm CET#32
1 Like

Liked this post: Avatar von Flakk Flakk
Falcon wrote on 10/12/2021 at 12:39 PM
To put it bluntly. LocoWin is screwing you. And actually the casino should have been blacklisted long ago. It is just not a peccadillo if the player deliberately lead around the nose.

My Tip to you: Set yourself a loss limit of 1 euro for limits. So you can no longer gamble and Locowin also sees that you mean it seriously. And then NEVER play there again. If you Deposit there even one euro then my pity is limited.

Thanks for the tip! The withdrawal to cancel and then still Risk the money would now after 8 days! not my intention anyway

This post has been translated automatically

llleonnn
Rookie

[solved] locowin payout since 02.12.2021

10th Dec. 2021, at 01:10 pm CET#33
0 Likes

Nobody has liked this post so far
Too bad that Caro is not there this week. She was already in contact with a casino manager...she wants to get back to me on Monday.

This post has been translated automatically

llleonnn
Rookie

[solved] locowin payout since 02.12.2021

10th Dec. 2021, at 01:13 pm CET#34
0 Likes

Nobody has liked this post so far
Loss limit is set!

This post has been translated automatically

llleonnn
Rookie

[solved] locowin payout since 02.12.2021

10th Dec. 2021, at 01:44 pm CET#35
0 Likes

Nobody has liked this post so far
After I wrote in the Live Chat that I will not leave him without a solution, this came:

Please excuse me that you are waiting, unfortunately due to too many people on the live chat, response times can vary between 15 to 25 minutes, if you wish you can come later on the live chat between 10:00 am to 11:00 pm CET Monday to Sunday.

..

This post has been translated automatically

llleonnn
Rookie

[solved] locowin payout since 02.12.2021

10th Dec. 2021, at 01:45 pm CET#36
0 Likes

Nobody has liked this post so far
I have answered that I will wait..

This post has been translated automatically

llleonnn
Rookie

[solved] locowin payout since 02.12.2021

10th Dec. 2021, at 04:01 pm CET#37
0 Likes

Nobody has liked this post so far
Nothing new so far...still from Live Support the message is to wait for an email.

This post has been translated automatically

Hot Topics4th Apr. 2025 at 09:56 am CEST

Online Casinos
0
Jackpots
0
Sports betting
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately