Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

LocoWin: LocoWin once again fails to pay out €1075

Topic created on 05th Dec. 2023 | Page: 1 of 2 | Answers: 22 | Views: 1,739
Sina21

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:11 pm CET#1
0 Likes

Nobody has liked this post so far
I won €1000 at LocoWin and have requested a payout.

After 3 different verifications and a delay of 2 weeks, I have now been informed that the amount cannot be paid out.

I had violated the general terms and conditions. My account has been zeroed.

The reason given was that I had played the game "dog House" while using my bonus.

I am asking for help.

This post has been translated automatically

Langhans_innen
Expert

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:15 pm CET#2
0 Likes

Nobody has liked this post so far

Sina21 wrote on 05.12.2023 at 17:11: I won 1000€ at LocoWin and have requested a payout.

After 3 different verifications and a delay of 2 weeks, I have now been informed that the amount cannot be paid out.

I had violated the general terms and conditions. My account has been zeroed.

The reason given was that I had played the game "dog House" while using my bonus.

I would like some help.

The game is also prohibited in the bonus....LocoWin would do the same for everyone else


With an active bonus, playing the following games is strictly prohibited: Table games, video Poker, Jackpot games, Live Casino and the following slot games: 1429 Uncharted Seas, Beautiful Bones, BIG Bamboo, Bonanza, Book of 99, Born Wild, Cherrypop, Da Vinci's Treasure, Danger High Voltage, Dead or Alive, Dead or Alive 2, Deadwood, Folsom Prison, Gold Bar Roulette, Immortal Romance, Jack Hammer 2, Jammin Jars, Jammin' Jars 2, Jokerizer, Karen Maneater, Le Kaffee Bar, Lost Relics, Moon Princess, Moon Princess 100, Moon Princess Trinity, Mystery Joker 6000, Peking Luck, Razor Shark, Reactoonz, Reactoonz 2, Remember Gulag, Rise of Olympus, Rise of Olympus 100, Royal Mint Megaways, Razor Returns, San Quentin xWays, Secret of the Stones, The Dog House, The Dog House Dice Show, The Dog House Megaways, The Dog House Multihold, Tombstone RIP, Valley of The Gods, Victorious, Victorious Max, Vikings, Wanted Dead Or A Wild, Who wants to be a Millionaire, Wild Swarm. In the event of a breach of this provision, the bonus and all potential wins from the bonus will be forfeited.

This post has been translated automatically

Sina21

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:19 pm CET#3
0 Likes

Nobody has liked this post so far
But that had nothing to do with my win. I didn't win the prize there.

Just because I played 3 rounds there, they can't simply cancel the win from other games that aren't banned.

This post has been translated automatically

Donnie
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:20 pm CET#4
1 Like

Liked this post: Avatar von Paddington Paddington
Unfortunately, the slots there are not automatically blocked, so you can quickly fall into a trap if you are not careful and pay attention to the forbidden slots. However, Dog House should be blocked for Bonuses almost everywhere, just like Dead or Alive

This post has been translated automatically

frapi07
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:22 pm CET#5
0 Likes

Nobody has liked this post so far

Sina21 wrote on 05.12.2023 at 17:19: But that had nothing to do with my win. I didn't win the win there.

Just because I played 3x rounds there, they can't just cancel the win from other games that aren't banned.

Did you play the game while your bonus was still active? I strongly suspect so.

Yes, they can and nobody (not even any authorities) will agree with you. Such cases have already occurred 802374832974839 times. Playing these slots is prohibited at all times - regardless of whether you make 1 spin or 3 spins. Even if they have regulated it stupidly (you could easily block the games while a bonus is active).


This post has been translated automatically

Langhans_innen
Expert

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:23 pm CET#6
0 Likes

Nobody has liked this post so far
Sina21 wrote on 05.12.2023 at 17:19: But that had nothing to do with my win. I didn't win the win there.

Just because I played 3x rounds there, they can't just cancel the win from other games that aren't banned.

Yes, they can and they all do it. Not just LocoWin for you, but hundreds of other casinos for all of us if that were to happen. It's little consolation, but a rule is a rule and this, together with the maximum Bet limit, is the top priority. It's probably happened to most of you at least once..., so you've learned your lesson and will pay close attention to it in the future, because it's understandably quite annoying.

This post has been translated automatically

Sina21

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:29 pm CET#7
0 Likes

Nobody has liked this post so far

frapi07 wrote on 05.12.2023 at 17:22:

Did you play the game while your bonus was still active? I strongly suspect so.

Yes, they can and nobody (not even any authorities) will agree with you. Such cases have already occurred 802374832974839 times. Playing these slots is prohibited at all times - regardless of whether you make 1 spin or 3 spins. Even if they have regulated it stupidly (you could easily block the games while a bonus is active).



Exactly.


It would make sense to simply block the games. But then only half as many idiots like me would fall for it and have to get their wins paid out.

So I have 0 chance of getting my win because I played a "forbidden game" of a ridiculous 3 spins afterwards and that makes my win null and void?

If that's the case, I'm really out of the game. They're just waiting for something like that.

This post has been translated automatically

garfield68
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 06:20 pm CET#8
0 Likes

Nobody has liked this post so far

Langhans wrote on 05.12.2023 at 17:15:

The game is also banned in the bonus....would LocoWin do the same with everyone else


With an active bonus, playing the following games is strictly prohibited: Table games, video Poker, Jackpot games, Live Casino and the following slot games: 1429 Uncharted Seas, Beautiful Bones, BIG Bamboo, Bonanza, Book of 99, Born Wild, Cherrypop, Da Vinci's Treasure, Danger High Voltage, Dead or Alive, Dead or Alive 2, Deadwood, Folsom Prison, Gold Bar Roulette, Immortal Romance, Jack Hammer 2, Jammin Jars, Jammin' Jars 2, Jokerizer, Karen Maneater, Le Kaffee Bar, Lost Relics, Moon Princess, Moon Princess 100, Moon Princess Trinity, Mystery Joker 6000, Peking Luck, Razor Shark, Reactoonz, Reactoonz 2, Remember Gulag, Rise of Olympus, Rise of Olympus 100, Royal Mint Megaways, Razor Returns, San Quentin xWays, Secret of the Stones, The Dog House, The Dog House Dice Show, The Dog House Megaways, The Dog House Multihold, Tombstone RIP, Valley of The Gods, Victorious, Victorious Max, Vikings, Wanted Dead Or A Wild, Who wants to be a Millionaire, Wild Swarm. In the event of a breach of this provision, the bonus and all potential wins from the bonus will be forfeited.

does this also apply to the freespins that you often receive? or only if you play with a bonus when depositing?

This post has been translated automatically

Langhans_innen
Expert

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 06:29 pm CET#9
0 Likes

Nobody has liked this post so far

garfield68 wrote on 05.12.2023 at 18:20:

does this also apply to the freespins you often get? or only if you play with a bonus when depositing?

it applies equally to the free spins. Is basically also a bonus....one free of charge, the other with costs

This post has been translated automatically

garfield68
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 06:40 pm CET#10
0 Likes

Nobody has liked this post so far

Langhans wrote on 05.12.2023 at 18:29:

the same applies to the free spins. Is basically also a bonus....one free of charge, the other with costs

oh dear, I have often violated this, because I always play tombstone vip or wanted. I think this list will probably be the same for all casinos in the gamix group, or are there differences?

This post has been translated automatically

Stromberg
Legend

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 06:57 pm CET#11
0 Likes

Nobody has liked this post so far
Did you at least get your depositor's money back? That's actually standard, isn't it?

This post has been translated automatically

Langhans_innen
Expert

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 07:09 pm CET#12
0 Likes

Nobody has liked this post so far

garfield68 wrote on 05.12.2023 at 18:40:

oh dear, I have often violated this, because I always play tombstone vip or wanted. I think this list will probably be the same for all casinos in the gamix group, or are there differences?

I don't know that there are any differences in handling. Certainly not within Gammix, and I'm not aware of any other casino where you can use free spins to play slots that are prohibited in the bonus. But they must have canceled an AZ for you at some point over the course of a long time...It doesn't happen that often that you can cash out a 30 from the FS promotions, but here and there

This post has been translated automatically

garfield68
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 07:41 pm CET#13
0 Likes

Nobody has liked this post so far
no, not yet. but i haven't been able to pay out that much either. i think i've paid out about 4-5 times. i just remembered rant, where i had the 900€ hit on 10 cents at tombstone vip and then everything was reduced to the maxcashout of 25€. but the 25€ were then paid out without any problems.

This post has been translated automatically

Butterbrezel
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 07:49 pm CET#14
0 Likes

Nobody has liked this post so far

Sina21 wrote on 05.12.2023 at 17:29:

Yes exactly.


It would make sense to simply block the games. But then only half as many idiots like me would fall for it and have to get their wins paid out.

So I have 0 chance of getting my win because I played a "forbidden game" of a ridiculous 3 spins afterwards and that makes my win null and void?

If that's the case, I'm really out of the game. They're just waiting for something like this.


Yes, unfortunately that's the case.

This shows the dubious providers who deliberately let players make this mistake.
If they wanted to, they could simply block the game during the bonus or display an extra message - but they don't want to because they can rip you off so easily.


As the Provider is therefore legally bound by the terms and conditions and doesn't even have a German license, you unfortunately have 0 chance of getting your win. There have been many cases like this here.

This post has been translated automatically

Langhans_innen
Expert

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 08:33 pm CET#15
0 Likes

Nobody has liked this post so far

garfield68 wrote on 05.12.2023 at 19:41: no, not yet. but i haven't been able to pay out that much either. i think 4-5 times. i just remember rant,there i had the 900€ hit on 10cent at tombstone vip everything was cut down to the maxcashout of 25€. but the 25€ were then paid out without any problems.

Tombstone is also not forbidden at RANT https://www.rantcasino.com/de/bonus-terms


It happened to me once...was at Stakes around 2 years ago. I think I even lost €100...had been playing Legacy. Book of Dead was allowed, but not Legacy But if you mess up, you get punished straight away

This post has been translated automatically

Hot Topics5th Nov. 2024 at 08:55 am CET

World
0
Online Casinos
0
World
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately