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LocoWin: LocoWin once again fails to pay out €1075

Topic created on 05th Dec. 2023 | Page: 1 of 2 | Answers: 22 | Views: 1,778
Sina21

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:11 pm CET#1
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I won €1000 at LocoWin and have requested a payout.

After 3 different verifications and a delay of 2 weeks, I have now been informed that the amount cannot be paid out.

I had violated the general terms and conditions. My account has been zeroed.

The reason given was that I had played the game "dog House" while using my bonus.

I am asking for help.

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Langhans_innen
Expert

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:15 pm CET#2
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Sina21 wrote on 05.12.2023 at 17:11: I won 1000€ at LocoWin and have requested a payout.

After 3 different verifications and a delay of 2 weeks, I have now been informed that the amount cannot be paid out.

I had violated the general terms and conditions. My account has been zeroed.

The reason given was that I had played the game "dog House" while using my bonus.

I would like some help.

The game is also prohibited in the bonus....LocoWin would do the same for everyone else


With an active bonus, playing the following games is strictly prohibited: Table games, video Poker, Jackpot games, Live Casino and the following slot games: 1429 Uncharted Seas, Beautiful Bones, BIG Bamboo, Bonanza, Book of 99, Born Wild, Cherrypop, Da Vinci's Treasure, Danger High Voltage, Dead or Alive, Dead or Alive 2, Deadwood, Folsom Prison, Gold Bar Roulette, Immortal Romance, Jack Hammer 2, Jammin Jars, Jammin' Jars 2, Jokerizer, Karen Maneater, Le Kaffee Bar, Lost Relics, Moon Princess, Moon Princess 100, Moon Princess Trinity, Mystery Joker 6000, Peking Luck, Razor Shark, Reactoonz, Reactoonz 2, Remember Gulag, Rise of Olympus, Rise of Olympus 100, Royal Mint Megaways, Razor Returns, San Quentin xWays, Secret of the Stones, The Dog House, The Dog House Dice Show, The Dog House Megaways, The Dog House Multihold, Tombstone RIP, Valley of The Gods, Victorious, Victorious Max, Vikings, Wanted Dead Or A Wild, Who wants to be a Millionaire, Wild Swarm. In the event of a breach of this provision, the bonus and all potential wins from the bonus will be forfeited.

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Sina21

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:19 pm CET#3
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But that had nothing to do with my win. I didn't win the prize there.

Just because I played 3 rounds there, they can't simply cancel the win from other games that aren't banned.

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Donnie
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:20 pm CET#4
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Liked this post: Avatar von Paddington Paddington
Unfortunately, the slots there are not automatically blocked, so you can quickly fall into a trap if you are not careful and pay attention to the forbidden slots. However, Dog House should be blocked for Bonuses almost everywhere, just like Dead or Alive

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frapi07
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:22 pm CET#5
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Sina21 wrote on 05.12.2023 at 17:19: But that had nothing to do with my win. I didn't win the win there.

Just because I played 3x rounds there, they can't just cancel the win from other games that aren't banned.

Did you play the game while your bonus was still active? I strongly suspect so.

Yes, they can and nobody (not even any authorities) will agree with you. Such cases have already occurred 802374832974839 times. Playing these slots is prohibited at all times - regardless of whether you make 1 spin or 3 spins. Even if they have regulated it stupidly (you could easily block the games while a bonus is active).


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Langhans_innen
Expert

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:23 pm CET#6
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Sina21 wrote on 05.12.2023 at 17:19: But that had nothing to do with my win. I didn't win the win there.

Just because I played 3x rounds there, they can't just cancel the win from other games that aren't banned.

Yes, they can and they all do it. Not just LocoWin for you, but hundreds of other casinos for all of us if that were to happen. It's little consolation, but a rule is a rule and this, together with the maximum Bet limit, is the top priority. It's probably happened to most of you at least once..., so you've learned your lesson and will pay close attention to it in the future, because it's understandably quite annoying.

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Sina21

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 05:29 pm CET#7
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frapi07 wrote on 05.12.2023 at 17:22:

Did you play the game while your bonus was still active? I strongly suspect so.

Yes, they can and nobody (not even any authorities) will agree with you. Such cases have already occurred 802374832974839 times. Playing these slots is prohibited at all times - regardless of whether you make 1 spin or 3 spins. Even if they have regulated it stupidly (you could easily block the games while a bonus is active).



Exactly.


It would make sense to simply block the games. But then only half as many idiots like me would fall for it and have to get their wins paid out.

So I have 0 chance of getting my win because I played a "forbidden game" of a ridiculous 3 spins afterwards and that makes my win null and void?

If that's the case, I'm really out of the game. They're just waiting for something like that.

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garfield68
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 06:20 pm CET#8
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Langhans wrote on 05.12.2023 at 17:15:

The game is also banned in the bonus....would LocoWin do the same with everyone else


With an active bonus, playing the following games is strictly prohibited: Table games, video Poker, Jackpot games, Live Casino and the following slot games: 1429 Uncharted Seas, Beautiful Bones, BIG Bamboo, Bonanza, Book of 99, Born Wild, Cherrypop, Da Vinci's Treasure, Danger High Voltage, Dead or Alive, Dead or Alive 2, Deadwood, Folsom Prison, Gold Bar Roulette, Immortal Romance, Jack Hammer 2, Jammin Jars, Jammin' Jars 2, Jokerizer, Karen Maneater, Le Kaffee Bar, Lost Relics, Moon Princess, Moon Princess 100, Moon Princess Trinity, Mystery Joker 6000, Peking Luck, Razor Shark, Reactoonz, Reactoonz 2, Remember Gulag, Rise of Olympus, Rise of Olympus 100, Royal Mint Megaways, Razor Returns, San Quentin xWays, Secret of the Stones, The Dog House, The Dog House Dice Show, The Dog House Megaways, The Dog House Multihold, Tombstone RIP, Valley of The Gods, Victorious, Victorious Max, Vikings, Wanted Dead Or A Wild, Who wants to be a Millionaire, Wild Swarm. In the event of a breach of this provision, the bonus and all potential wins from the bonus will be forfeited.

does this also apply to the freespins that you often receive? or only if you play with a bonus when depositing?

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Langhans_innen
Expert

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 06:29 pm CET#9
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garfield68 wrote on 05.12.2023 at 18:20:

does this also apply to the freespins you often get? or only if you play with a bonus when depositing?

it applies equally to the free spins. Is basically also a bonus....one free of charge, the other with costs

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garfield68
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 06:40 pm CET#10
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Langhans wrote on 05.12.2023 at 18:29:

the same applies to the free spins. Is basically also a bonus....one free of charge, the other with costs

oh dear, I have often violated this, because I always play tombstone vip or wanted. I think this list will probably be the same for all casinos in the gamix group, or are there differences?

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Stromberg
Legend

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 06:57 pm CET#11
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Did you at least get your depositor's money back? That's actually standard, isn't it?

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Langhans_innen
Expert

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 07:09 pm CET#12
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garfield68 wrote on 05.12.2023 at 18:40:

oh dear, I have often violated this, because I always play tombstone vip or wanted. I think this list will probably be the same for all casinos in the gamix group, or are there differences?

I don't know that there are any differences in handling. Certainly not within Gammix, and I'm not aware of any other casino where you can use free spins to play slots that are prohibited in the bonus. But they must have canceled an AZ for you at some point over the course of a long time...It doesn't happen that often that you can cash out a 30 from the FS promotions, but here and there

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garfield68
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 07:41 pm CET#13
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no, not yet. but i haven't been able to pay out that much either. i think i've paid out about 4-5 times. i just remembered rant, where i had the 900€ hit on 10 cents at tombstone vip and then everything was reduced to the maxcashout of 25€. but the 25€ were then paid out without any problems.

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Butterbrezel
Elite

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 07:49 pm CET#14
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Sina21 wrote on 05.12.2023 at 17:29:

Yes exactly.


It would make sense to simply block the games. But then only half as many idiots like me would fall for it and have to get their wins paid out.

So I have 0 chance of getting my win because I played a "forbidden game" of a ridiculous 3 spins afterwards and that makes my win null and void?

If that's the case, I'm really out of the game. They're just waiting for something like this.


Yes, unfortunately that's the case.

This shows the dubious providers who deliberately let players make this mistake.
If they wanted to, they could simply block the game during the bonus or display an extra message - but they don't want to because they can rip you off so easily.


As the Provider is therefore legally bound by the terms and conditions and doesn't even have a German license, you unfortunately have 0 chance of getting your win. There have been many cases like this here.

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Langhans_innen
Expert

LocoWin once again fails to pay out €1075

5th Dec. 2023, at 08:33 pm CET#15
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garfield68 wrote on 05.12.2023 at 19:41: no, not yet. but i haven't been able to pay out that much either. i think 4-5 times. i just remember rant,there i had the 900€ hit on 10cent at tombstone vip everything was cut down to the maxcashout of 25€. but the 25€ were then paid out without any problems.

Tombstone is also not forbidden at RANT https://www.rantcasino.com/de/bonus-terms


It happened to me once...was at Stakes around 2 years ago. I think I even lost €100...had been playing Legacy. Book of Dead was allowed, but not Legacy But if you mess up, you get punished straight away

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