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LocoWin: Locowin cancels wins, beware scammers !!!!

Topic created on 04th Jun. 2021 | Page: 1 of 2 | Answers: 19 | Views: 3,852
Iceflymz
Rookie
Hi guys, I play now also bit longer, now I have the last few days often played at LocoWin total also so 1000€ deposited, most of it at a stretch Wednesday night.

I had then finally times in verschiede games luck and have played me on 1600€ high and paid out at the end 1450€.

Now I have also already completely verified and today came then a mail, see below.
I had previously played any free game but then still 2x 100 € deposited.

So be careful with this casino, they make it very easy.

Dear xxxxx,

Unfortunately your withdrawal request have been cancelled and your balance adjusted.
Please note:

2.1.1 The rewards granted for gaining a new level is free from wagering requirements. This means that all profits from free spins can be taken out as real money. The maximum win you can withdrawal from a single reward or bundled rewards is 250 EUR (or the equivalent in any other currency).


Don't hesitate to contact us via email or Live Chat if you have further question!


Best regards
Locowin casino




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Kleinkariert
Expert
Have you used up all the money from the free spins? If so, write necessarily, then we could vllt still clarify.

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gamble1
Icon
Kleinkariert wrote on 04.06.2021 at 12:52 pm: Have you completely used up the money from the Free Spins? If yes necessarily write, then you could vllt still clarify.

I have never had free spins there but can it be that it is similar to sunmaker that you have to delete the bonus manually even with a balance of 0?

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Iceflymz
Rookie
With my last Deposit I was on a few cents, it's just ne lousy scam from this casino
Too bad I can not cancel my money they would have earned it

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Krabbenburger
Experienced
Hello Iceflymz
Do not put up with this !
Be sure to file a complaint with the licensing authority in Malta .
There have been similar cases like this that were decided for the player and in the end the casino still had to pay.
If I understand correctly, there were a few cents left over from the free spins and then you deposited 2 x 100€ or?
If that's the case I'm pretty sure the MGA will decide the matter in your favor!

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Iceflymz
Rookie
Yesterday got free spins, that does not count as a bonus and can not be deleted.

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Falke
Expert
Iceflymz wrote on 05.06.2021 at 08:38: Yesterday get free spins, that does not count as a bonus and can not be deleted.


You don't have to play the free spins

It's about the Bonus money that you get through the free spins.

Have you played there in any form with bonus money?

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Nicole311
Have with me also canceled the amount and have my 20 euros that I have paid up.

Stay away from this casino, rather play in Germany licensed casinos.

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Basswinner
I also deposited the other day 23 euros and got 23 euros bonus turnover free ...was now at 105 euros and have this morning a payout of 80 euros initiated which has now been rejected...now I have 23 euros that I deposited and everything is gone because I have probably played a game which is prohibited with bonus? Then they should block these games for people who have a bonus active...what is that? And above all, I have played this game only briefly and since hardly won anything...if I had won anything at all in this "forbidden" game the winnings were all predominantly in "allowed" games but they just delete all the winnings and everything is forn A.... ...now I have the 23 euros that I have deposited, which I also only did because there was 100% turnover free bonus and all my winnings and the bonus is gone! Can I do nothing now? What is that for a fraud club...and the 23euro I can not even pay out now and delete the sweat LocoWin account...that I have to gamble now? Or how? I could really freak out just...the spinn but probably

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gamble1
Icon
Basswinner wrote on 05.04.2023 at 22:51: I have also letztens 23 euros deposited and have 23 euros bonus turnover free get ...was now at 105 euros and have this morning a payout of 80 euros was now rejected...now I have 23 euros that I have deposited and everything is gone because I have probably played a game which is forbidden with bonus?! Then they should block these games for people who have a bonus active...what is that? And above all, I have played this game only briefly and since hardly won anything...if I had won anything at all in this "forbidden" game the winnings were all predominantly in "allowed" games but they just delete all the winnings and everything is forn A.... ...now I have the 23 euros that I have deposited, which I have also only done because there was 100% turnover free bonus and all my winnings and the bonus is gone! Can I do nothing now? What is that for a fraud club...and the 23euro I can not even pay out now and delete the sweat LocoWin account...that I have to gamble now? Or how? I could really freak out just...the spinn but probably

This is in 90% of casinos so very few casinos have implemented it technically so with the automatic blocking of games basically applies but this is not a scam that is in the terms and conditions as well as the general bonus conditions which are really with Ctrl + F not difficult to read before use with bonus

Because at the end of the day you agree with the acceptance of the offer these conditions and confirm to have read them

Casinos sometimes have a lot of dirt in the terms and conditions but locked games are now really nothing unusual so as stupid as it is there is nothing you can do

Edit: your 23 € you should actually be able to pay out can only imagine the minimum payout is 30 €

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