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LocoWin: [solved] Locowin borderline...

Topic created on 09th Jul. 2022 | Page: 1 of 1 | Answers: 6 | Views: 1,427
Makzimilian
Visitor

[solved] Locowin borderline...

9th Jul. 2022, at 07:34 pm CEST#1
0 Likes

Nobody has liked this post so far
Hello,

i have already informed Sabine about my incident, I hope something will happen


Longer than a month ago I have won in Reactoonz2 almost 362€ in the feature. After the Gargatoon, the money was then but suddenly no longer on my account, so it was virtually gone

After that I have described my incident to the support. The live support could not help me with this request, and referred me to the email support

The email support then described the incident and briefly and succinctly translated the answer that the win can not be allocated, and since the money is not on my account and it is therefore only a "potential" win, there is no money and the win is gone

Full of rage, I have of course blocked my account with LocoWin

ONE MONTH later, a few days ago, I received an email from Locowin



Hello Maximilian,

I apologise for contacting you as you are closing your account, this email is in response to the inquiry opened a month ago regarding uncredited earnings.

We are contacting you regarding a missing win on the Reactoonz 2 game of 31.05.2022.

We are very sorry for the time this has taken, following a thorough search with the game Provider, I am pleased to announce that we have credited your missing winnings to you!

The winnings worth 362.40€ were added to your balance on 01.07.2022

Please do not hesitate to contact us via email 24/7 or via Live Chat between 10h00 CET and 23h00 CET for any further assistance.

Warm Regards,

Luna,

Locowin Casino




Super, I was pleased. But smooth forgotten that my account is locked. I have asked the casino to pay me the money which is on my balance, to the account with which I have also Often deposited at Locowin. The live support could not help me, of course

Immediately after receiving the email, I have geanrwortet on this with my request. Also a new "ticket" via mail was opened, there was no answer now for a week. The live support, however, my that it takes a maximum of 48h, until someone answers

I now very much hope for Sabine..

These Online Casinos with their stalling or holding back mesh, go to me only on the nerves... in my eyes, Locowin also a very dirty store..


This post has been translated automatically

Falko
Icon

[solved] Locowin borderline...

9th Jul. 2022, at 07:45 pm CEST#2
0 Likes

Nobody has liked this post so far
Makzimilian wrote on 09/07/2022 at 19:34: Hello,

i have already informed Sabine about my incident, I hope something will happen


Longer than a month ago I have won in Reactoonz2 just under 362€ in the feature. After the Gargatoon, the money was then but suddenly no longer on my account, so it was virtually gone

After that I have described my incident to the support. The live support could not help me with this request, and referred me to the email support

The email support then described the incident and briefly and succinctly translated the answer that the win can not be allocated, and since the money is not on my account and it is therefore only a "potential" win, there is no money and the win is gone

Full of rage, I have of course blocked my account with LocoWin

ONE MONTH later, a few days ago, I received an email from Locowin



Hello Maximilian,

I apologise for contacting you as you are closing your account, this email is in response to the inquiry opened a month ago regarding uncredited earnings.

We are contacting you regarding a missing win on the Reactoonz 2 game of 31.05.2022.

We are very sorry for the time this has taken, following a thorough search with the game Provider, I am pleased to announce that we have credited your missing winnings to you!

The winnings worth 362.40€ were added to your balance on 01.07.2022

Please do not hesitate to contact us via email 24/7 or via Live Chat between 10h00 CET and 23h00 CET for any further assistance.

Warm Regards,

Luna,

Locowin Casino




Super, I was pleased. But smooth forgotten that my account is locked. I have asked the casino to pay me the money which is on my balance, to the account with which I have also Often deposited at Locowin. The live support could not help me, of course

Immediately after receiving the email, I have geanrwortet on this with my request. Also a new "ticket" via mail was opened, there was no answer now for a week. The live support, however, my that it takes a maximum of 48h, until someone answers

I now very much hope for Sabine..

These Online Casinos with their stalling or holding back mesh, go to me only on the nerves... in my eyes, Locowin also a very dirty store..



Have you locked yourself there in your anger for life ? Otherwise, you would get access again after the expired lock. If this is not Bonus money, then the at least 1 year also does not expire.

This post has been translated automatically

Thenoobytuby
Rookie

[solved] Locowin borderline...

9th Jul. 2022, at 08:02 pm CEST#3
0 Likes

Nobody has liked this post so far
I was told at another Gammix Provider that if I close my account, any win is forfeited and goes to the casino. Is apparently so also in the terms and conditions. Can of course be that LocoWin is more accommodating.

This post has been translated automatically

Makzimilian
Visitor

[solved] Locowin borderline...

9th Jul. 2022, at 08:09 pm CEST#4
0 Likes

Nobody has liked this post so far
Thenoobytuby wrote on 09.07.2022 at 20:02: I was told at another Gammix Provider that if I close my account any win forfeited and goes to the casino. Is apparently so in the terms and conditions. Can of course be that LocoWin is more accommodating.

That would be stupid. But why should they credit me then only once again? I just can not say, because the account is locked.

This post has been translated automatically

Thenoobytuby
Rookie

[solved] Locowin borderline...

9th Jul. 2022, at 08:26 pm CEST#5
1 Like

Liked this post: Avatar von Makzimilian Makzimilian
Makzimilian wrote on 09.07.2022 at 20:09
That would be dumb. But then why would they credit it to me again first? I just can't tell since the account is locked.

That's normal. I am still contacted by blocked casinos. They just have you still in the system.

This post has been translated automatically

crystal_machmeth
Experienced

[solved] Locowin borderline...

9th Jul. 2022, at 09:22 pm CEST#6
1 Like

Liked this post: Avatar von Makzimilian Makzimilian
with gammix this is quite normal, they like to smoke hash and are therefore a little bit crazy, don't worry about it.

This post has been translated automatically

Sabine
Experienced

[solved] Locowin borderline...

9th Nov. 2022, at 02:11 pm CET#7
0 Likes

Nobody has liked this post so far
Since Makzimilian played with the win, I will close the thread.

This thread was closed

This post has been translated automatically

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