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LocoWin: [solved] Locowin 4000€ cancelled

Topic created on 17th Jan. 2023 | Page: 1 of 1 | Answers: 7 | Views: 1,244
Bunyaminclip
Hello people,

I wanted to ask you guys for advice. I got on Friday a cashdrop as also often prescribed of 50€. This was also to be seen as a real credit. Had then actually after 2 hours 4000€ on it I have debited. Now I have received yesterday evening this mail from Locowin.

Hello "XY ." (corrected),

we are writing to you regarding your withdrawal request.

Please note that we have corrected your win to 250 EUR, as per the maximum allowable win limit for the cashdrop bonus (5X Deposit amount).

However, nowhere in the terms and conditions can you read that the cashdrop or Cashback bonus counts as a bonus at all and that you receive 5x of the deposit amount.

Am I wrong or is LocoWin really right? It really annoys me incredibly that 4000€ suddenly becomes 250€.

Would be happy about your answers.

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Anonym

Bunyaminclip wrote on 01/17/2023 at 01:50: Hi guys,

I wanted to ask you guys for some advice. I got a cashdrop on Friday as also often prescribed of 50€. This was also to be seen as real credit. Had then actually after 2 hours 4000€ on it I have debited. Now I have received yesterday evening this mail from Locowin.

Hello "XY ." (corrected),

we are writing to you regarding your withdrawal request.

Please note that we have corrected your win to 250 EUR, as per the maximum allowable win limit for the cashdrop bonus (5X Deposit amount).

However, nowhere in the terms and conditions can you read that the cashdrop or Cashback bonus counts as a bonus at all and that you receive 5x of the deposit amount.

Am I wrong or is LocoWin really right? It really annoys me incredibly that 4000€ suddenly becomes 250€.

Would be happy about your answers.

Best you write times to the moderator Sabine, which can probably help you;
https://www.gamblejoe.com/communicator/sabine/

In recent months there have been frequent problems with LocoWin, most recently a player's balance was also cut to 250€. This case is currently still open
https://www.gamblejoe.com/forum/casinobeschwerden/locowin/locowin-zahlt-nicht-den-vollen-betrag-aus-1300-euro-323189/#p323189

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Stromberg
Legend
And please share briefly which doctor prescribes cashdrops. I would like to make an appointment...

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upola
Legend

Stromberg wrote on 01/17/2023 at 08:57: And please share briefly which doctor prescribes cashdrops. I would love to make an appointment...

upola

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Pillum93
Rookie
Hello, so I am a regular player at LocoWin and if you have achieved the win of 4000 euros with the 50 euros cashdrop, then that is unfortunately their right to reset to 250. Unfortunately, in the T&Cs it says that the cashdrop max cashout is 250 euros.

With kind regards,

Pillum93

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gamble1
Icon
So I know the cashdrop from Woopwin (same group) and there is also always the rule 5x cashdrop amount is the maximum payout therefore the casino is here in the right

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hustlehoff
Expert

Royal777 wrote on 01/17/2023 at 08:51 AM:

The best thing to do is to write to the moderator Sabine, she can probably help you;
https://www.gamblejoe.com/communicator/sabine/

In recent months there have been frequent problems with LocoWin, most recently a player's balance was also cut to 250€. This case is currently still open
https://www.gamblejoe.com/forum/casinobeschwerden/locowin/locowin-zahlt-nicht-den-vollen-betrag-aus-1300-euro-323189/#p323189


hardly back again at the mod play instead of even look in the Locowin agbs lol

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Sabine
Experienced

Already had contact with Bunyaminclip , the case is unfortunately clear:
2.5. in case of wins resulting from no Deposit play / free money bonus / cash drop, the maximum allowable withdrawal is five (x5) times the bonus amount. There is a wagering requirement of once (1x) the cash drop amount.
Therefore, I am closing the thread.








This topic was closed

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