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LocoWin: [solved] Auzahlugs problems locowin account locked

Topic created on 10th Jun. 2023 | Page: 1 of 1 | Answers: 10 | Views: 1,209
Giselaaaaa
First I didn't want to send any bank data, then I did... Now they wanted more bank data and now nothing more comes from them since 4 days... Account is locked and just under 1000 euros open ... Find that so mean, could still Deposit until last and then something.
Then they often write in English although I do not speak English... And on specific questions come hardly answers ... Really difficult everything

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Giselaaaaa
Thanks in advance

LG Gisela

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T0uchTheSky
Elite
Giselaaaaa wrote on 10.06.2023 at 21:24: Thanks in advance

LG Gisela

The problem would have to be with you, because of course it has to be verified and for that Loco needs documents from you.


I personally have never had problems with Loco, always get the payouts. This week once 200, once 380 and today 60 euros get. The payouts usually take me only 1 day.

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roccoammo11
Expert
just enter eng deu on google & copy the text then you already know what they want from you! after you have sent everything & everything was complete then you will get your money! otherwise you can get in touch with the dear caro or Sabine & ask them very sweetly if they can help you! maybe you should also translate your mails in english beforehand that no one overworks there

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Giselaaaaa
i have verified my ID again today and am now patient again

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Daniel1988
Top Member
Giselaaaaa wrote on 12.06.2023 at 12:12 pm: I have verified my ID again today and am now patient again

I have been uploading my documents to verify for months (Vegadream, Woopwin) and every time after logging in this pop up comes up to upload my docs.

I can not even see there how far the status of Verification is!
Can not click on anything and am forced to leave the page, the support get I thereby also not to grab 😡
The main thing is still constantly a pop up with free games faded in, I can not play them anyway 😉
Oh yes, emails with the notice that my bonus expires soon also come constantly 😂
The entire Gammix Bude belongs properly kicked in the ass 😏

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Langhans_innen
Expert
Daniel1988 wrote on 06/13/2023 at 00:10 PM:

I can not even see there what the status of Verification is!
Can not click anything and am forced to leave the page, the Support krieg I thereby also not to grab 😡

but a contact via email for the purpose of problem description should actually be feasible. If I remember correctly, they also answer. At least Vegadream...at Woopwin I was never.

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Daniel1988
Top Member

Langhans wrote on 13.06.2023 at 18:24:
but contacting them via email to describe the problem should be feasible. If I remember correctly, they also answer. At least Vegadream...at Woopwin I was never.

I will try it this way

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Giselaaaaa
h
Giselaaaaa wrote on 10.06.2023 at 21:21: First I didn't want to send any bank data, then I did.... Now they wanted even more bank data and now nothing more comes from them since 4 days... Account is locked and just under 1000 euros open ... Find that so mean, could still Deposit until last and then something.
Then they often write in English although I do not speak English... And on specific questions come hardly answers ... Really difficult everything


payment has now been made!

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Daniel1988
Top Member

Langhans wrote on 13.06.2023 at 18:24:
but contacting them via email to describe the problem should be feasible. If I remember correctly, they also answer. At least Vegadream...at Woopwin I was never.

During the KYC Verification at Vegadream came constantly a pop up with free spins for Spinsane 😂.

Hope yes times that I can continue to use the Bonuses after successful verification 🙈
Have not played there for 5 months and was therefore more than surprised!
Everything uploaded, hope that it goes quickly 🙄

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Sabine
Experienced
Since Giselaaaaa has received the payout, I am closing the thread.


This thread was closed

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