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LeoVegas: [solved] Leovegas finds excuses to pay out and fully verify me again

Topic created on 24th May. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,855
Robert86
Beautiful evening I am registered for about 3 years at LeoVegas was already verified the öffters funny way always after a big win or everything higher than 900 € fraud it came to payout problems. This time I was again not verified and won 1,400 after and after, so I sent the usual documents after and after, but it came again and again what new. Now it is only 900 I want to have paid out while the last time my account was checked but they told me that have already carried out the payouts and I should send them now as proof that I did not get the money from my statement of a proof (account statements).That's why it is now that I am not verified. What should I send everything else? That just looks to me like they do not want to pay out and that is ne impudence. I have invested several thousands of € is no problem but if I win I would like to have the money. Above all, I have all the chats and all conversations on the cell phone. On my account, the payouts are still on query or in process. So what the f**k ????

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Sarkasto
Expert
Had that at LeoVegas also 1 time with a 1000 euro payout. Have then solved the same evening via the live chat. Just make sure that you have all the documents together and ready to hand to upload them and also go to the live chat. This should usually be no problem and also be quickly clarified... At that time my problem was that I deposited for the first time with Neteller on the day and had to verify the account... Had even ne other residential address at Neteller specified (my old) but then was not even asked
at my later payouts there was no such thing, was always transferred immediately, as soon as I asked in live chat. Were also larger wins (2k & 1570€)
Good luck and make you a betting limit pure

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Robert86
Thanks to this site everything is done within a day .Thanks again

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Caro
Expert
The TE has now been successfully verified and has been informed that he can withdraw his win.

This topic has been closed

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