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LeoVegas: Leo vegas refuses payout (Page 3)

Topic created on 04th Feb. 2019 | Page: 3 of 4 | Answers: 37 | Views: 11,464
snopsim
Top Member
cmetty wrote on 23/03/2019 at 19:02: Have you ever looked how long are the terms and conditions with them ? No one lists itself the completely through
... and then the bonus provisions are changed strangely overnight, that's a bit strange for me

Then you must not be surprised if you are not paid the money if you violate it. Is it your own fault in the end, even if it is super annoying
The terms and conditions were certainly not changed because of you, they were not even changed in favor of Leo, but to your. Unfortunately only one day too late. See it as a lesson and inform yourself about the bonus conditions before you accept one, so that something like this does not happen to you again.

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cmetty
Hello snopsim,

you want to tell me that you have read the entire terms and conditions ?!? Respect for you ! Then you can tell me for sure whether the 21.03 or 22.03 was changed ...

... ... thanks for your opinion !

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snopsim
Top Member
cmetty wrote on 03/23/2019 at 19:58: Hello snopsim,

you want to tell me that you have read the entire T&C ?!?? Respect to you ! Then you can certainly tell me whether the 21.03 or 22.03 was changed ...

... ... thanks for your opinion !

No I have not 🙃 but I always skim the important points, eg which games are banned, etc. Maxbet does not interest me because I only play low. But should also be absolutely no offense, sorry if that came across so

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Kleinkariert
Expert
cmetty wrote on 03/23/2019 at 19:58: Hello snopsim,

you want to tell me that you have read the entire T&C ?!?? Respect to you ! Then you can certainly tell me whether the 21.03 or 22.03 was changed ...

... ... thanks for your opinion !

She tried to bring some light into the dark and you thank her so? Every sensible person goes through the most important points of the terms and conditions, especially the bonus rules are read through: Max. Bet, excluded games and whether the gamble function may be used to play are important there.

That now LeoVegas so much money is withheld is typical casino morality, however, in such a case you can not do anything. If you write to the MGA then they will simply write that you have violated the rules of the casino. I would be just as angry as you in such a case and I have also locked myself in some casinos when the bonus rules were too unclear to me.

You can only try to make negative publicity, but even if you are on sites like Casinomeister you will be stoned there because you have violated the sacred terms and conditions that were just valid on the day. Some are really happy when someone is there <überführt>...</überführt> wish you first of all good recovery from the whole thing.

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ruhrpott
Expert
I've written it many times before, and I'm happy to write it over and over again. Why on earth, people do not even take 15 minutes and read everything thoroughly? How do you do your everyday life ? Apart from that, and this has already been mentioned, the T&Cs have been improved for the players. When this happened is quite irrelevant for your case
In my eyes, you must and should book this as a lesson and not commit your mistakes again

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cmetty
Hello Kleinkarriert, hello Ruhrpott,

First of all, I did not want to attack anyone, sorry if anyone feels attacked !!!!

... . you're right, I should have read through the AGB better . BUT, the AGB has been changed. Can be that was already changed on 20.3 or 21.3 or but already 2 months ago or 3 weeks ....
Can but no one understand when the AGB was really changed.
To shorten the here and not to bring more unrest purely, for me this is fraud,

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Anonym
cmetty wrote on 03/24/2019 09:05: Hello Kleinkarriert, hello Ruhrpott,

First of all, I did not mean to attack anyone, sorry if anyone feels attacked !!!!

... . you're right, I should have read through the T&C better . BUT, the AGB has been changed. Can be that was already changed on 20.3 or 21.3 or but already 2 months ago or 3 weeks ....
Can but no one understand when the AGB was really changed.
To shorten the here and not to bring more unrest purely, for me this is fraud,

Boy, boy. You have at LeoVegas even a separate point on the page "bonus conditions" you do not even have to read through the terms and conditions at Leovegas to know that. And you write fraud ?! Not to be angry but I find your behavior embarrassing.

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cmetty
Hello Bonanza,

did you even read what I wrote above ? The bonus provisions are part of the agb ....

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Anonym
cmetty wrote on 03/24/2019 09:51: Hello Bonanza,

did you even read what I wrote above ? The Bonus terms are part of the agb ....

Yes I read through your posts ( I also always read through the most important points of the T&Cs ) . At the time where you played the 5€ maxi bet rule was apparently still valid, and LeoVegas has even changed the terms and conditions in favor of the players, when ? I can not tell you but to talk of fraud I find not correct since you yourself have given the terms and conditions not to have read. Chalk it up as a lesson and write it off.

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L****n
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