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LeoVegas: Do not get free spins despite deposit

Topic created on 03rd Sep. 2020 | Page: 1 of 1 | Answers: 5 | Views: 1,220
Littlemanson
Amateur

Do not get free spins despite deposit

3rd Sep. 2020, at 04:22 am CEST#1
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Hello have deposited the day before yesterday at LeoVegas should get for it 20 free spins on Cleopatra something but have deposited with Trustly and somehow that was not immediately credit and thus not the free spins there was outside Deposit at some point that was credited have not noticed the well anyway I thought that will still credit when I looked yesterday still nothing I thought funny look de ma in the transaction list and there I saw that it was booked where I still played (had deposited again but could not select the action more) have as I said not noticed otherwise I would have reported me immediately there well I wrote to the support and asked about the free games there say the not seriously that they can no longer credit because the action has already expired and I the so explained there write the suddenly I would not have pressed on the action to deposit what I have because I could not select them at the ninth deposit more that is but nasty or what do you say

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Anonym

Do not get free spins despite deposit

3rd Sep. 2020, at 12:13 pm CEST#2
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Littlemanson wrote on 09/03.2020 at 04:22: Hello have deposited the day before yesterday at LeoVegas should get for it 20 free spins on Cleopatra something but have deposited with Trustly and somehow that was not immediately credit and thus not the free spins there was outside Deposit at some point that was credited have not noticed the garnicht anyway I thought that will still credit as I dan yesterday nachgesehen have still nothing I thought komisch schaust de ma in the transaction list after and there I have gesehn that it was booked where I was still played (had deposited again but could no longer select the action) have as I said not noticed otherwise I would have immediately reported there well I wrote to the support and asked about the free games since they say not seriously that they can no longer credit because the action has already expired and I the so explained there write the suddenly I would not have pressed on the action to deposit what I have because I could no longer select them in the ninth deposit that's nasty or what do you say?

Yes, this is really bad. LeoVegas should really delete themselves for it
Have you then times ne mail sent there and described the case. I can imagine that they can be very accommodating and maybe offer you the games or an alternative

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G****l

Do not get free spins despite deposit

4th Sep. 2020, at 06:16 pm CEST#3
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With me was the same and in the livechat they have written me only quite friendly that it would no longer go the credited the free spins and that I should contact me again for further questions and the chat was ended directly, very sad! Sowas disappointing is unfortunately not the first time happened to me at leovegas...!

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Bvb1995
Expert

Do not get free spins despite deposit

4th Sep. 2020, at 06:26 pm CEST#4
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Go live has the write it well runs always times what goes wrong normal

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G****l

Do not get free spins despite deposit

4th Sep. 2020, at 06:46 pm CEST#5
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Bvb1995 wrote on 04.09.2020 at 18:26 clock: Go live has the write it well runs always times what goes wrong normal

The Live Chat just does not, that's the sad thing about LeoVegas!

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upola
Legend

Do not get free spins despite deposit

4th Sep. 2020, at 09:38 pm CEST#6
0 Likes

Nobody has liked this post so far
Littlemanson wrote on 09/03.2020 at 04:22: Hello have deposited the day before yesterday at LeoVegas should get for it 20 free spins on Cleopatra something but have deposited with Trustly and somehow that was not immediately credit and thus not the free spins there was outside Deposit at some point that was credited have not noticed the garnicht anyway I thought that will still credit as I dan yesterday nachgesehen have still nothing I thought komisch schaust de ma in the transaction list after and there I have gesehn that it was booked where I was still played (had deposited again but could no longer select the action) have as I said not noticed otherwise I would have immediately reported there well I wrote to the support and asked about the free spins because they say not seriously that they can no longer credit because the action has already expired and I the so explained there write the suddenly I would not have pressed on the action to deposit what I have because I could not select them at the ninth deposit more that is but nasty or what do you say

I can not give you free spins, but I have this for you.
... ... ... ,,,,,,,,,,
Make something out of it.

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