Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lapalingo: Verify documents

Topic created on 27th Sep. 2019 | Page: 1 of 1 | Answers: 4 | Views: 1,818
emsy85
Hello community
-
After playing for a long time I have managed to convert the bonus and want to pay out the money now of course 900 euros.
But my problem now is that the processing of the documents already takes 2 days, my experience in the usual casinos is that this was an act of a few hours
with same day payout.

After contacting support several times I was told that it takes 1-3 business days, now I wonder if this is the rule or if Lapalingo is simply behind.


If someone could take a look at Lapalingo I would be happy.


This post has been translated automatically

Felixrl
Experienced
I wouldn't worry about that yet, Lapa is often behind. If there is still nothing done tomorrow you can contact the support again. If they already say 3 days I would also wait for the

This post has been translated automatically

Meinereiner
Rookie
So I think there will be something....my experience, if everything fits, the support has me immediately verified the documents, if it did not fit, it takes looooong!

Lg

This post has been translated automatically

Meinereiner
Rookie
Oh well, hope it was a Deposit bonus and not a free bonus!

This post has been translated automatically

chilliy
Amateur
So Lapalingo had processed my documents in not even 2 hours and payout was also on the same day still onm account. Is but already a corner ago. May be that they need longer now🤔

This post has been translated automatically

Hot Topics4th Nov. 2024 at 07:32 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately