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Lapalingo: Verify documents

Topic created on 27th Sep. 2019 | Page: 1 of 1 | Answers: 4 | Views: 1,825
emsy85

Verify documents

27th Sep. 2019, at 10:36 am CEST#1
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Hello community
-
After playing for a long time I have managed to convert the bonus and want to pay out the money now of course 900 euros.
But my problem now is that the processing of the documents already takes 2 days, my experience in the usual casinos is that this was an act of a few hours
with same day payout.

After contacting support several times I was told that it takes 1-3 business days, now I wonder if this is the rule or if Lapalingo is simply behind.


If someone could take a look at Lapalingo I would be happy.


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Felixrl
Experienced

Verify documents

27th Sep. 2019, at 10:43 am CEST#2
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I wouldn't worry about that yet, Lapa is often behind. If there is still nothing done tomorrow you can contact the support again. If they already say 3 days I would also wait for the

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Meinereiner
Rookie

Verify documents

27th Sep. 2019, at 02:00 pm CEST#3
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So I think there will be something....my experience, if everything fits, the support has me immediately verified the documents, if it did not fit, it takes looooong!

Lg

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Meinereiner
Rookie

Verify documents

27th Sep. 2019, at 02:01 pm CEST#4
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Oh well, hope it was a Deposit bonus and not a free bonus!

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chilliy
Amateur

Verify documents

27th Sep. 2019, at 03:23 pm CEST#5
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So Lapalingo had processed my documents in not even 2 hours and payout was also on the same day still onm account. Is but already a corner ago. May be that they need longer now🤔

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