[solved] Lapalingo refuses to pay out.

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Rookie

krabbe666

Topic Creator

Forum posts: 60 Member since: 16.12.2019

[solved] Lapalingo refuses to pay out.

13th Jul. 2020, at 07:08 pm CEST#1

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I am a customer there for 3 years or was because I will never play there again !
I made a Deposit with ecoPayz there and wanted to withdraw after I had won something. My Ecopayz documents I had already uploaded because I knew that they want to know later
Then suddenly came a new Verification that I should upload a photo with my ID and a sheet of paper where the current date and the casino name is on it.
No idea what they want with it but please, I did and uploaded. You have to know that Lapalingo is already slow in paying out and with these verifications they have again up to 3 days time and the payout is thus further delayed
I have in the meantime locked my account for 7 days because I was already p**sed and wanted to have my money safe and not to come up with the idea (300 €) to verballern
But now comes the cracker, they want NOW still have a Neteller verification of me although I have a) not deposited at all and b) no longer have an account there. I have probably deposited in the past times with Lapa but that has 0.0 to do with the current deposit and I am no longer a customer
So I have no idea what is going on with them, I have never experienced this in any casino but I will NEVER play again
Am really ultra disappointed and p**sed off!

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Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

[solved] Lapalingo refuses to pay out.

14th Jul. 2020, at 09:00 am CEST#2

1 Like

Liked this post: Sarkasto

Hi krabbe666, I have sent you a private message via Communicator. Greetings Caro

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Rookie

krabbe666

Topic Creator

Forum posts: 60 Member since: 16.12.2019

[solved] Lapalingo refuses to pay out.

14th Jul. 2020, at 03:13 pm CEST#3

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Hi Caro, thank you, I have replied to you
Short update maybe to my case, I have still found screenshots of my old Neteller account fortunately and have also forwarded. Chat yesterday tells me that will be processed this morning and then I get my money. (neither of which happened). Chat today tells me that since I have locked my account for 7 days, I will not receive a payout for that long either
Have all gescreenshotet because I'm just stunned and me in 20 years of playing casino has never happened

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Experienced

derzweifel

Forum posts: 304 Member since: 23.09.2018

[solved] Lapalingo refuses to pay out.

14th Jul. 2020, at 03:35 pm CEST#4

1 Like

Liked this post: krabbe666

Livechat at Rabbit (Lapa, Lordlucky) unfortunately rarely shines with competence or solution-oriented approaches and has also developed into a single bullying machine in my perception, especially in recent months. Too bad

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Rookie

krabbe666

Topic Creator

Forum posts: 60 Member since: 16.12.2019

[solved] Lapalingo refuses to pay out.

15th Jul. 2020, at 09:52 am CEST#5

2 Likes

Liked this post: Sarkasto, Silence

Good news, thanks to the energetic help of Caro it is now succeeded that my documents were confirmed and the payment was initiated. For this I would like to thank you in all form!

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Amateur

Silence

Forum posts: 209 Member since: 18.02.2020

[solved] Lapalingo refuses to pay out.

15th Jul. 2020, at 11:07 am CEST#6

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Glad to read !

Congratulations on the win

Went but now everything very quickly

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Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

[solved] Lapalingo refuses to pay out.

16th Jul. 2020, at 07:55 am CEST#7

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Krabbe666 has informed me yesterday evening that he has received his money. Thus the topic can be closed

This topic has been closed

This post has been translated automatically

Lapalingo: [solved] Lapalingo refuses to pay out.

[solved] Lapalingo refuses to pay out.

[solved] Lapalingo refuses to pay out.

[solved] Lapalingo refuses to pay out.

[solved] Lapalingo refuses to pay out.

[solved] Lapalingo refuses to pay out.

[solved] Lapalingo refuses to pay out.

[solved] Lapalingo refuses to pay out.

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