Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lapalingo: [solved] Lapalingo has me...!!! On purpose?

Topic created on 08th Aug. 2020 | Page: 1 of 2 | Answers: 14 | Views: 3,811
Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 01:03 pm CEST#1
0 Likes

Nobody has liked this post so far
Good day dear casino friends,

I have been an active online casino player for years. My Deposit volume is mostly between 500,00€-1000,00€ every month. Play very consistently every month

The case mentioned here is about the online casino Lapalingo, where I am very active since the end of 2017. Have already won a lot there and lost a lot, as it is so, in the online casino area .

Now to the actual case. I have won at the beginning of the week once again a somewhat larger amount, just under 23,000.00 € in total. I have already won a 5 digit amount and several times 4 digit. Never had problems with deposits or withdrawals.

Now I got but an email on the part of Lapalingo, that I have a second account and therefore the second account is closed and the complete win is withdrawn

This statement I went after. As for Lapalingo, I have a separate folder with email histories, screens of chat histories and on, as well as withdrawal receipts. Have looked there immediately and also immediately found what.

I would have created a second account on 08.08.18. This was never verified, or made a deposit. After looking at the terms and conditions and because a player colleague told me that this can have consequences, I wrote an email to the support 4 weeks later that I have a second account and ask for the deletion of the account. This was also answered. According to point 2 paragraph 2.2 you should report it immediately. I did this and played again with my main account until today.

After my email, where I informed you about it, I have between then and today, on my main account 7 payouts successfully made In the 4 digit range. Never had any problems. I went through various checks during that time, kyc checks as well. Never any comment about it.

But suddenly now that a larger win is there again, after previously 7 successful payouts this is me, although I have informed you about it now put before and punished.

I have already spoken with several people and also me the suspicion came into the head that they have saved quite consciously the consequences, in order to carry it out with a larger win. That would be punishable and fraud.

I would also like to know your opinion on the subject. Everything I have said, I can prove legally

Thanks in advance 😊👍

This post has been translated automatically

Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 01:32 pm CEST#2
0 Likes

Nobody has liked this post so far
In addition, I also have the problems that "krabbee666" described on 13.07 here. That was the first reason why I was denied the payout. Also ecoPayz and then the Neteller data demanded. 1:1 the same

This post has been translated automatically

Kleinkariert
Expert

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 02:05 pm CEST#3
1 Like

Liked this post: Avatar von Razerhead Razerhead
With such a situation I would contact Caro directly -> https://www.gamblejoe.com/communicator/caro/

Did you ever follow up to see if the account was deleted? Or did you just send an email and it was cleared for you? If so then you have made it very difficult for yourself. The casinos are looking for anything to keep the money, I still wish the very best and hope that Lapalingo does not get away with it. Otherwise, I lock myself there too, because such casinos need no one.

This post has been translated automatically

Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 02:26 pm CEST#4
0 Likes

Nobody has liked this post so far
Yes. First of all, you know, I'm not a 50.00€ player. I always paid in a lot and I like it and if I lost once, then it was just like that. No Risk, no fun. That was always my motto.

Only in this case, I am not their opinion. I think, even a stranger, would understand after explanation, why. I think that is understandable

I am really disappointed

This post has been translated automatically

Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 02:36 pm CEST#5
0 Likes

Nobody has liked this post so far
Aso and no, I then no longer followed, that was then closed for me. I have done what is recommended to me according to the terms and conditions in the case. Have also always diligently kept all emails that prove this

So you were clearly aware of this and had the request to do something

That then 7 payouts later which also had a larger volume, then that comes... No, I will not accept so at leastns. Not until I have a detailed explanation from them, why exactly now. Although I've been checked dozens of times, in the meantime, during payouts and the account should not exist anymore

This post has been translated automatically

derzweifel
Experienced

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 04:07 pm CEST#6
1 Like

Liked this post: Avatar von Razerhead Razerhead
Ugly story, hope you get your money

Would like to know if the "security department" notes a la "Had double account in 2018, use as a reason for refusal in case of high payout" in the user profiles

This post has been translated automatically

upola
Legend

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 04:27 pm CEST#7
1 Like

Liked this post: Avatar von Razerhead Razerhead
Some casinos of course look for reasons not to pay out.
The problem is, many players also offer the casinos a reason because they do not read the terms and conditions.

The TE I wish that he gets his money.
But I think Lapalingo will try to enforce its terms and conditions hard as nails.

This post has been translated automatically

Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 04:39 pm CEST#8
0 Likes

Nobody has liked this post so far
@thedoubt

Want another little side note?

After 12 months of inactivity of a player account at Lapalingo, the account will fall into the inactive status. 30 days before the expiration of the period, you get an email, to which you are made aware.

What do you think, did I get this email on the registered email address, which could have made me realize that they have not deleted my account at all?

Of course not 👍

It all speaks for the fact that they really actively kept the consequences to strike at the right moment 👊

This post has been translated automatically

Anonym

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 08:39 pm CEST#9
1 Like

Liked this post: Avatar von Razerhead Razerhead
Razerhead wrote on 08/08/2020 at 16:39

It all speaks to the fact that they really actively saved the consequences to strike at the right moment 👊

This all sounds really not good

Thought Lapalingo had moulted and had finally become serious. Was about to run off and give a review. I'll wait a little longer with it!

Hope that clears up everything in your case

This post has been translated automatically

Razerhead

[solved] Lapalingo has me...!!! On purpose?

8th Aug. 2020, at 09:06 pm CEST#10
0 Likes

Nobody has liked this post so far
Thank you, Jokerboy. 😊👍

Let's see...I wrote Caro times. She seems to me to be the right contact person

This post has been translated automatically

Hot Topics4th Nov. 2024 at 07:22 pm CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately