Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lapalingo: [solved] Lapalingo cashout denied, account closed

Topic created on 11th Mar. 2020 | Page: 1 of 1 | Answers: 8 | Views: 2,058
TanDub

[solved] Lapalingo cashout denied, account closed

11th Mar. 2020, at 12:43 pm CET#1
0 Likes

Nobody has liked this post so far
Unbelievable! First of all very unfriendly support! After my win I have verified to me my win of 200 € to let me pay out first time 5 days waited then suddenly account closed and profit withheld! Allegedly violated guidelines because it said I have 2 accounts which of course is not true because one is mine and one belongs to my son after repeated back and forth where I sent IDs and and became the increasingly unfriendly and claim despite evidence (because same last name and address same) logically my son is 21 and lives with me! That we are one and the same person and account remains closed, I grab myself in the head and ask me are the still quite right? I asked if they do that more often people rip off and as I have read here YES ... unseriöser bunch ... pure rip-off !!!

This post has been translated automatically

upola
Legend

[solved] Lapalingo cashout denied, account closed

11th Mar. 2020, at 12:59 pm CET#2
0 Likes

Nobody has liked this post so far
Ne that is quite normal what Lapalingo does.
Had you read through the terms and conditions before.
Only 1 account is allowed per household.

This post has been translated automatically

Silence
Amateur

[solved] Lapalingo cashout denied, account closed

11th Mar. 2020, at 01:24 pm CET#3
0 Likes

Nobody has liked this post so far
Well as already written by upola...Rip-off is it in any case because it is clear and clear in the terms and conditions is


This post has been translated automatically

zocker0815
Top Member

[solved] Lapalingo cashout denied, account closed

11th Mar. 2020, at 01:29 pm CET#4
0 Likes

Nobody has liked this post so far
Agb violation let the next time rather through that is the same in every casino...

Per hasuhalt or address or IP only 1 account allowed


Do not play in the casino but at my regular casinos are the same rules

This post has been translated automatically

Lucifer88neu
Rookie

[solved] Lapalingo cashout denied, account closed

11th Mar. 2020, at 01:42 pm CET#5
0 Likes

Nobody has liked this post so far
How long have you both had an account there and have you been making regular deposits over a long period of time? Just purely out of interest

As already written by all here is almost everywhere only 1 account per household allowed.

Lg

This post has been translated automatically

Wyoooktz

[solved] Lapalingo cashout denied, account closed

20th Jun. 2020, at 12:10 pm CEST#6
0 Likes

Nobody has liked this post so far
TanDub wrote on 11.03.2020 at 12:43 pm: Unbelievable! First of all very unfriendly support! After my win I verified myself to withdraw my win of 200€ first waited 5 days then suddenly account closed and win withheld! Allegedly violated guidelines because it said I have 2 accounts which of course is not true because one is mine and one belongs to my son after repeated back and forth where I sent IDs and and became the increasingly unfriendly and claim despite evidence (because same last name and address same) logically my son is 21 and lives with me! That we are one and the same person and account remains closed, I grab myself in the head and ask me are the still quite right? I asked if they do that more often people rip off and as I have read here YES ... unseriöser bunch ... pure rip-off !!!

With me it's about 25000€ euros !!! Exactly the same game, let Deposit but net pay out wolle !

This post has been translated automatically

Pima007
Amateur

[solved] Lapalingo cashout denied, account closed

26th Jun. 2020, at 11:22 am CEST#7
0 Likes

Nobody has liked this post so far
Why don't you read the terms and conditions beforehand? There have already been so many problems. The same applies to bonuses.

Take a look at the terms and conditions

2.2. In order to play with real money on the Website, you must register a Player Account (hereinafter referred to as "Player Account") on the Website and Deposit money into your Player Account. The registration of a Player Account must be done by the Account Holder. You may only have one Account on this Website. If you have more than one account, you must notify us immediately. Also, only one account is allowed for each IP / household. If you open more than one account, all wins on either account will be forfeited and all accounts may be closed. We reserve the right to take further action if necessary. If we leave your first account open, initial deposits remaining as credits in other accounts (the "duplicate account") may be added to your first account. If we determine that more than one account is registered to your household, we reserve the right to suspend or close some or all accounts for that household. All transactions made from the duplicate account will be voided.

What is marked green, you could ask the support as a gesture of goodwill. Possibly you get the deposit back. But it says, " If we leave your first account open " so they do not have to.

This post has been translated automatically

Pima007
Amateur

[solved] Lapalingo cashout denied, account closed

26th Jun. 2020, at 11:25 am CEST#8
0 Likes

Nobody has liked this post so far
Wyoooktz wrote on 20.06.2020 at 12:10
With me it's about 25000€ euros !!! Exactly the same game, let Deposit but net pay out wolle !

The check yes also only with a payout.

Or before the first deposit first verify. Then the double accounts should actually recognize immediately.

This post has been translated automatically

Caro
Expert

[solved] Lapalingo cashout denied, account closed

19th Aug. 2020, at 11:34 am CEST#9
0 Likes

Nobody has liked this post so far
This is also a "multi-accounting" issue. Player had multiple accounts and he had his payout/wins cancelled. Topic can be closed.

This topic has been closed

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 05:22 am CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately