Unbelievable! First of all very unfriendly support! After my win I have verified to me my win of 200 € to let me pay out first time 5 days waited then suddenly account closed and profit withheld! Allegedly violated guidelines because it said I have 2 accounts which of course is not true because one is mine and one belongs to my son after repeated back and forth where I sent IDs and and became the increasingly unfriendly and claim despite evidence (because same last name and address same) logically my son is 21 and lives with me! That we are one and the same person and account remains closed, I grab myself in the head and ask me are the still quite right? I asked if they do that more often people rip off and as I have read here YES ... unseriöser bunch ... pure rip-off !!!
TanDub wrote on 11.03.2020 at 12:43 pm: Unbelievable! First of all very unfriendly support! After my win I verified myself to withdraw my win of 200€ first waited 5 days then suddenly account closed and win withheld! Allegedly violated guidelines because it said I have 2 accounts which of course is not true because one is mine and one belongs to my son after repeated back and forth where I sent IDs and and became the increasingly unfriendly and claim despite evidence (because same last name and address same) logically my son is 21 and lives with me! That we are one and the same person and account remains closed, I grab myself in the head and ask me are the still quite right? I asked if they do that more often people rip off and as I have read here YES ... unseriöser bunch ... pure rip-off !!!
With me it's about 25000€ euros !!! Exactly the same game, let Deposit but net pay out wolle !
Why don't you read the terms and conditions beforehand? There have already been so many problems. The same applies to bonuses.
Take a look at the terms and conditions
2.2. In order to play with real money on the Website, you must register a Player Account (hereinafter referred to as "Player Account") on the Website and Deposit money into your Player Account. The registration of a Player Account must be done by the Account Holder. You may only have one Account on this Website. If you have more than one account, you must notify us immediately. Also, only one account is allowed for each IP / household. If you open more than one account, all wins on either account will be forfeited and all accounts may be closed. We reserve the right to take further action if necessary. If we leave your first account open, initial deposits remaining as credits in other accounts (the "duplicate account") may be added to your first account. If we determine that more than one account is registered to your household, we reserve the right to suspend or close some or all accounts for that household. All transactions made from the duplicate account will be voided.
What is marked green, you could ask the support as a gesture of goodwill. Possibly you get the deposit back. But it says, " If we leave your first account open " so they do not have to.
[solved] Lapalingo cashout denied, account closed
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[solved] Lapalingo cashout denied, account closed
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Had you read through the terms and conditions before.
Only 1 account is allowed per household.
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[solved] Lapalingo cashout denied, account closed
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[solved] Lapalingo cashout denied, account closed
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Per hasuhalt or address or IP only 1 account allowed
Do not play in the casino but at my regular casinos are the same rules
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[solved] Lapalingo cashout denied, account closed
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As already written by all here is almost everywhere only 1 account per household allowed.
Lg
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[solved] Lapalingo cashout denied, account closed
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With me it's about 25000€ euros !!! Exactly the same game, let Deposit but net pay out wolle !
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[solved] Lapalingo cashout denied, account closed
Nobody has liked this post so far
Take a look at the terms and conditions
2.2. In order to play with real money on the Website, you must register a Player Account (hereinafter referred to as "Player Account") on the Website and Deposit money into your Player Account. The registration of a Player Account must be done by the Account Holder. You may only have one Account on this Website. If you have more than one account, you must notify us immediately. Also, only one account is allowed for each IP / household. If you open more than one account, all wins on either account will be forfeited and all accounts may be closed. We reserve the right to take further action if necessary. If we leave your first account open, initial deposits remaining as credits in other accounts (the "duplicate account") may be added to your first account. If we determine that more than one account is registered to your household, we reserve the right to suspend or close some or all accounts for that household. All transactions made from the duplicate account will be voided.
What is marked green, you could ask the support as a gesture of goodwill. Possibly you get the deposit back. But it says, " If we leave your first account open " so they do not have to.
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[solved] Lapalingo cashout denied, account closed
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The check yes also only with a payout.
Or before the first deposit first verify. Then the double accounts should actually recognize immediately.
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[solved] Lapalingo cashout denied, account closed
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