[solved] Deposited and not credited money

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Kronos9393

Topic Creator

Forum posts: 3 Member since: 21.05.2020

[solved] Deposited and not credited money

21st May. 2020, at 06:51 pm CEST#1

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Deposited on 15.05 and the money was not credited to my account thanks to internal error. Money was debited from Neteller and accepted. Netteler has agreed that they have received the money!

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Expert

Kleinkariert

Forum posts: 1.676 Member since: 18.03.2019

[solved] Deposited and not credited money

21st May. 2020, at 08:20 pm CEST#2

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Liked this post: Kronos9393

Please contact Caro / Julian here in the forum via Communicator. Maybe they can help you a little bit.

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Kronos9393

Topic Creator

Forum posts: 3 Member since: 21.05.2020

[solved] Deposited and not credited money

21st May. 2020, at 08:47 pm CEST#3

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Kleinkariert wrote on 21.05.2020 at 20:20: Please contact Caro / Julian here in the forum via Communicator. They might be able to help a bit.

Is made thanks to you

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Anonym

verified

Former Member

[solved] Deposited and not credited money

21st May. 2020, at 11:06 pm CEST#4

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I had this recently at the subsidiary Skrill.
I wrote to the casino in the Live Chat, they checked the error and then credited it manually, because it was debited from Skrill, which I could also prove with the transaction number.

Try that.

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x****Y

verified

Forum posts: 2.609 Member has been banned

[solved] Deposited and not credited money

21st May. 2020, at 11:50 pm CEST#5

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Kronos9393 wrote on 21.05.2020 at 20:47
Is done thanks to you

call the english Neteller support, they send you an e-mail with all the data. This you give to the casino and it should be solved. I had the same problem with neteller and neo.bet, and they did nothing at first. When I showed the e-mail, it went suddenly

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Kronos9393

Topic Creator

Forum posts: 3 Member since: 21.05.2020

[solved] Deposited and not credited money

22nd May. 2020, at 09:45 am CEST#6

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s1n88 wrote on 21.05.2020 at 23:06: I had this recently at the subsidiary Skrill.
I wrote to the casino in the Live Chat, they checked the error and then credited it manually, because it was debited from Skrill, which I could also prove with the transaction number.

Try that.

i already get nothing credited despite that I can prove everything to them

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Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

[solved] Deposited and not credited money

22nd May. 2020, at 09:48 am CEST#7

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The manager of Lapalingo just wrote to me and informed me that they are having technical problems with Neteller right now. Lapalingo is working to fix the problem as soon as possible

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Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

[solved] Deposited and not credited money

22nd May. 2020, at 02:51 pm CEST#8

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The problem was fixed and the player was also immediately credited with his deposit.

This topic was closed

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Lapalingo: [solved] Deposited and not credited money

[solved] Deposited and not credited money

[solved] Deposited and not credited money

[solved] Deposited and not credited money

[solved] Deposited and not credited money

[solved] Deposited and not credited money

[solved] Deposited and not credited money

[solved] Deposited and not credited money

[solved] Deposited and not credited money

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