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Lapalingo: [solved] Deposited and not credited money

Topic created on 21st May. 2020 | Page: 1 of 1 | Answers: 7 | Views: 2,047
Kronos9393

[solved] Deposited and not credited money

21st May. 2020, at 06:51 pm CEST#1
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Deposited on 15.05 and the money was not credited to my account thanks to internal error. Money was debited from Neteller and accepted. Netteler has agreed that they have received the money!

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Kleinkariert
Expert

[solved] Deposited and not credited money

21st May. 2020, at 08:20 pm CEST#2
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Liked this post: Avatar von Kronos9393 Kronos9393
Please contact Caro / Julian here in the forum via Communicator. Maybe they can help you a little bit.

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Kronos9393

[solved] Deposited and not credited money

21st May. 2020, at 08:47 pm CEST#3
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Kleinkariert wrote on 21.05.2020 at 20:20: Please contact Caro / Julian here in the forum via Communicator. They might be able to help a bit.

Is made thanks to you

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Anonym

[solved] Deposited and not credited money

21st May. 2020, at 11:06 pm CEST#4
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I had this recently at the subsidiary Skrill.
I wrote to the casino in the Live Chat, they checked the error and then credited it manually, because it was debited from Skrill, which I could also prove with the transaction number.

Try that.

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x****Y

[solved] Deposited and not credited money

21st May. 2020, at 11:50 pm CEST#5
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Kronos9393 wrote on 21.05.2020 at 20:47
Is done thanks to you

call the english Neteller support, they send you an e-mail with all the data. This you give to the casino and it should be solved. I had the same problem with neteller and neo.bet, and they did nothing at first. When I showed the e-mail, it went suddenly

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Kronos9393

[solved] Deposited and not credited money

22nd May. 2020, at 09:45 am CEST#6
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s1n88 wrote on 21.05.2020 at 23:06: I had this recently at the subsidiary Skrill.
I wrote to the casino in the Live Chat, they checked the error and then credited it manually, because it was debited from Skrill, which I could also prove with the transaction number.

Try that.

i already get nothing credited despite that I can prove everything to them

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Caro
Expert

[solved] Deposited and not credited money

22nd May. 2020, at 09:48 am CEST#7
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The manager of Lapalingo just wrote to me and informed me that they are having technical problems with Neteller right now. Lapalingo is working to fix the problem as soon as possible

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Caro
Expert

[solved] Deposited and not credited money

22nd May. 2020, at 02:51 pm CEST#8
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The problem was fixed and the player was also immediately credited with his deposit.

This topic was closed

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