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Lapalingo: [solved] Contact to Lapalingo ( Manager ) Stalling tactics with payout

Topic created on 06th Mar. 2020 | Page: 1 of 1 | Answers: 3 | Views: 1,691
Slash82
Rookie
Hello all,

I somehow did not find what I was looking for.
Is there anyone else on Gamble Joe who has a contact with Lapalingo or not ?

It's about a payout and the old known "stalling tactics".

Account verified since 2018, had never had problems with withdrawals to date.
After a larger win I have then requested payouts.
According to support, everything fits and it was passed on to accounting.
After a few days of asking, it was suddenly said that a proof of the account is missing.
Uploaded the document and it was immediately confirmed by support.
After a few more days of asking how it looks, I got the answer that my passport has expired and they need a new copy.
Document uploaded and again nothing happens.

On request to the support I only get the answer that it takes until everything is checked.

Is that normal at Lapalingo now, that you are held up at a larger payout or that you only get the information on request that some documents are missing? Emails or the like I have not received.

Kind regards

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Slash82
Rookie
Can be closed
Thanks

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FoXess
Rookie
With me also the same!
Simply incompetent and understand probably no German.
I wanted 1400€ Auszahlen lassen, first it was not paid out to me, because the KK was not yet certified.
Then I wanted to Auszahlen lassen, is only bank account available.
Then one said I should please Deposit again with the credit card.
Wanted to do that -> was rejected.
Suddenly my account was blocked. But this was immediately unlocked again, because of some SchreibstiL!?!?
Then the deposit or withdrawal still did not go. lol.
So again support written to, which will now manually transfer me the money.
And then she talks dauernt something about Trustly, although I already explained to her that my deposit was made via the KK^^
And for the future I should always make the payout via chat - Something cumbersome!

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Caro
Expert
Slash82 has asked for the thread to be closed


@FoXess if you haven't received your payout yet or need help, drop me a quick pn

This topic has been closed

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