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Lapalingo: [solved] Cashout Lapalingo not possible

Topic created on 29th May. 2019 | Page: 1 of 2 | Answers: 15 | Views: 4,457
bigolo86
Greetings together

I have won 1200€ at Lapalingo. I deposited with a credit card (https://mein.gebuhrenfrei.com). Now it is unfortunately so that you can not transfer to the credit card. One has there no credit account. But receives a credit line eg 2000 €. At the beginning of the month you always get a bill and have to pay outstanding sums. transfers from third parties to the Advanzia could not be

Now it is so that Lapalingo wants to pay out but on this credit card. I have made a request for payment to the bank account this was rejected. What can I do now to get my win?

In the Live Chat I could not be helped no idea if that was just a bot.

Would be nice if you had ideas or tips.

Kind regards
Bigolo

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sippi
Expert
Try with ner email and describe there again the case. Had a similar problem recently (but not at Lapalingo), there afterwards another withdrawal method was accepted.

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Marqes
Expert
So the fee-free there is called so:

If the value of the balance exceeds the limit, what is too much is transferred back to the bank account.

That's how it is when you Deposit too much.

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Sonja31
Rookie
Hello,

i also use the same credit card, but have not yet paid out anything on it.

But I know that there is the possibility to verify there so that one may also receive money from other account / can

I did that at the time, have to call and ask there, I do not know it exactly

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wettibernd
Expert
Or maybe just cancel the payout completely, Deposit something from the bank account, wager and then pay out to the account. That should work

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bigolo86
Greetings
first of all many thanks for the nice and helpful tips
I wanted to give a short status update:

First, I contacted Lapalingo by email (29.05.19) and described the case and asked to pay out to my bank account
Unfortunately, a response has not yet been received.

Well, I have then tried the wager trick. Say payout canceled. With my standard MasterCard 25 € deposited and bissel gambled won lost...
Withdrawal to my standard credit card requested. Today rejected directly to the player account no mail no nothing.

Have now first of all screenshots made. And set my loss limit to 1€. Now I have requested with the remaining 1000€ again a withdrawal request to my bank account.

I assume that I can write off the money or? Should I contact the MGA or even a lawyer? Would be nice if you have more tips.
I found this in the terms and conditions of Lapalingo:

§3 Payments
14.Whenever possible, withdrawals must be made to the original account.

That's all I could find. Well like a duty it sounds different. I have described my case that it is not possible. Why does Lapalingo refuse?

I will keep you up to date.
Best regards




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wettibernd
Expert
Just stay tuned, check the chat every now and then and email the support. Lapa is a bit strange lately but still a serious store. If you don't gamble it away you'll get the money, I'm sure of it.

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bigolo86
Hey Bernd

thanks that you give me hope
Have extra ne lock reingemacht the temptation is but unfortunately great but better safe than sorry

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wettibernd
Expert
Lock is already good, then they see that you do not want to continue and crush everything again. Simply stay tuned.

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wettibernd
Expert
Played there for years, never had any problems with payments and then this came:

https://www.gamblejoe.com/forum/online-casinos/allgemeines/langsam-spinnen-sie-bei-lapalingo-85288/#p85292

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