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Lapalingo: Payout is made unnecessarily difficult and identity verification is not accepted for no reason !

Topic created on 22nd Dec. 2020 | Page: 1 of 1 | Answers: 6 | Views: 2,132
Andi31er
Hello,
the following problem: I won a rather large sum at Lapalingo about 4 weeks ago. Immediately afterwards I started the Verification on the site to withdraw the money as soon as possible

Meldebestätigung including identity card were laboriously accepted after I had to send the Meldebestätigung 2 times

I then assumed that everything was now done... Unfortunately, I then received an email from Lapalingo that this would not be enough and I had to upload a picture of me including ID and sheet of paper with current date and website on which I want to verify myself on lapalingo

After I did this, I thought it was finally done. However, my picture was rejected without any further reason after about 5 working days. Since I have read this problem now often on forums I would like to know how to proceed against it and if there is someone who can possibly help?

Thanks in advance!

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Sahip74
Experienced
Before I Deposit, I verify myself in principle, after that sometimes come requests for documents but never had problems. WAIT, do not gamble the coal and be persistent, if from your side no mistakes were made.
Schikan from Casino.😊INZAHLUNG JA ...AUSZAHLUNG NÖ ...WIR FINDEN SCHON WAS

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moody
Experienced
Sahip74 wrote on 23.12.2020 at 06:51: Before I Deposit, I always verify myself,

Unfortunately, this is not possible in all OCs
In some you can only verify when you pay out the first time. (pure chicanery). But do not know how Lapalingo handles that

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Katharina2
Top Member
moody wrote on 12/23/2020 at 06:57 PM
Unfortunately this is not possible in all OCs
In some you can only verify when you pay out the first time. (pure chicanery). But do not know how Lapalingo handles this.

It is irrelevant. If they offer in Germany, they must adhere to the
Rules. They are clearly formulated and read they can probably already ?
Either they do it or I immediately choose another casino. That should not be
the overabundance of arcades is not so difficult. Only clearly must say
it to them probably, because they cannot make evenly here, which they want
and they are not godlike. Best, one makes oneself a list, with entspr.
Subject, leave these casinos on the left and favor the serious and fair casinos

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upola
Legend
Of course they can do whatever they want, as you can see time and again.
The rules don't even apply yet.

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u****n
Catherine2 wrote on 12/23/2020 at 11:01 AM
That is irrelevant. If they offer in Germany, they have to follow the
Rules. They are clearly formulated and read they can probably already ?
Either they do it or I immediately choose another casino. That should not be
the overabundance of arcades is not so difficult. Only clearly must say
it to them probably, because they cannot make evenly here, which they want
and they are not godlike. Best, one makes oneself a list, with entspr.
Subject, these casinos left lie and favors the serious and fair casinos

If they offer in Germany, then they can adhere to all the guidelines, only parts of it or none at all. So if you are looking for a casino that does not have the 1€ Max. Bet as well as the 5 sec rule has not integrated, the a fortiori does not need to expect that the casino complies with the Verification before the first deposit. If you are not aiming for a German license in the summer of 2021 anyway, you do not need to comply with the rules even in the "toleration phase". Whether they can read or not is quite irrelevant.

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n****4
Lapalingo has greatly reduced me because of a few hundred euros payouts two times totally harassed. I would advise against it who so deals with customers has not earned a penny.

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