Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lapalingo: Payment to terminated account

Topic created on 12th Feb. 2021 | Page: 1 of 1 | Answers: 2 | Views: 1,522
xmyulx
A wonderful one to all of you,

I have to speak up and ask if anyone has ever had something similar.
I've been with Lapalingo for 2 years, had in the meantime a longer break.
Recently, I wanted to gamble a bit again and have just loaded something, a win also came with rum (not much, but so that you can be paid out). So I have made a withdrawal. Since I have changed the account in the meantime, I wanted to withdraw the money to this new account. Since I had used it to Deposit, this was also no problem. Simply selected the new account in the selection.

Now I have waited 1 1/2 weeks for the receipt of payment, but nothing came. Today I wrote to the live support (the email support does not answer at all) and it came out that the booking on my new account was supposedly rejected and therefore they have simply sent it to the old account. I don't have to say again that this account is no longer mine, so the money was sent to nirvana. (Oh, in addition, I had to verify the new account and show account statements before they released the whole thing for payment, why the whole thing if it is then sent to a completely different account...)

Now actually my question, can the casino do anything? Since I was told I should stay calm and create it already that I get the money, evt I just have to send the cancellation confirmation once.
What I wonder, however, may simply use the other account? Without consulting me?

Have me also already with the old bank in connection.... but there I was put off on Monday that I can talk to a responsible person.

Yes...I find it really questionable that they simply transfer without consultation to another account even if it is still deposited in the profile (you can not even manually delete it out)

Vllt has yes of you still ne idea, I have actually also no desire to wait forever for the money or to run after it...

Thank you and have a nice day.

This post has been translated automatically

Anonym
Moin,

so, the good news first

Transfers that cannot be assigned to an account at the recipient bank are returned to the sender bank. How long this takes varies and depends on the banks involved - so the money is not simply gone

Of course, Lapalingo was pretty stupid and actually "may" not do so if you have specified a clear payment method; instead of simply a payment rauszuhauen, they could have simply contacted you in case of uncertainty - but ok, just runs under doof gelaufen

This post has been translated automatically

pawel_008
Amateur
Lapalingo.de is a really dirty casino, better log off there.

The money will be credited back to your player account.

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 06:07 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately