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Lapalingo: Lapalingo suddenly wants payroll and delays payout of 11000 euros

Topic created on 28th Nov. 2018 | Page: 1 of 4 | Answers: 30 | Views: 10,289
Anonym
Hello Community,

i didn't think that I would be confronted with a problem regarding Lapalingo so quickly, because up to now I have only had positive experiences there

The following happened:

In the last 3-4 days I had enormous luck and have continuously played a considerable amount of money there. The procedure I do not want to tell here at all great, because this contributes nothing to solving the problem and I want to get to the point as soon as possible.

Played there daily and made deposits between 100 - 1000 euros. The deposits were made through my Skrill account, which I use 99% of the time in online casinos. A few days before I had won 3000 - 4000 euros at GUTS, so I had a little cushion. I NEVER accept any bonus, so the disregard of the rule for the implementation of the bonus is directly omitted

Now I had a real run there and plays me up to an estimated 16000 euros in a few hours. Then it went back and forth forever. Pay out, cancel, pay out, cancel, pay out and cancel and pay out again. If I remember correctly, I stopped at 12000 - 13000 euros and no longer felt like it. As usual from Lapalingo the money arrived a few hours later on my Skrill account. I have the exact procedure no longer exactly in mind (but can of course be broken down by the course of play). I have of course already saved the relevant pages, as well as created screenshots. Anyway, I tried my luck again last night and at first it didn't look rosy at all, so that I was quickly 4000 - 5000 euros behind. But then the tide turned abruptly and I reached a 5-digit range again. Same procedure as the days before. Pay out, cancel, pay out, cancel, pay out...

i left 11000 Euro to be paid out and assumed that the amount would be on my Skrill account around noon. Yesterday, nothing happened and this morning I had the following mail in my mailbox.


Dear XXX,
due to your very high transactions we have to ask you to send us the Deposit receipts and a proof from which sources the deposited money comes from.
As a proof serves e.g. a salary statement or something similar from which it is clear with which means transactions in the amount you are possible.
We are very sorry that we have to bother you with this, unfortunately the currently valid money laundering laws force us to do so.
At this point we hope for your understanding and assure you that we will handle your personal data very confidentially.
Thank you in advance.
Best regards


Yours sincerely

M.W. (name withheld)

Support Team

I then went to the Lapalingo chat and asked why this is suddenly necessary, since I have long been verified with all kinds of documents there. I was told that they would like to have screenshots of the transfers. Now I am allowed the question: Is it still possible?

I have been playing there for years and so far nobody there has been interested in how I am financially positioned, nor has anyone there been interested in whether I have lost 5000 or 10000 Euros. Now I have a good run there and got into a good profit zone and I am denied a payout. What do they think they are doing at Lapalingo? I had the same procedure at QueenVegas, whereupon I closed my account and was then terrorized by them with calls that I should please play there again. They even offered me 3,800 euros cash, which I then had credited to my account. I could have paid it off, but my ego tells me that I will never accept such charity. That's why I just played it down and didn't deposit anything more there.

But back to Lapalingo...
Lately, the complaints about Lapalingo have been piling up and up to now I was of the opinion that this is an absolutely reputable casino, as I have never had any problems there before. But now I feel really fooled and in my eyes this is a clear attempt to bring me out of my win or a stalling tactic that I might weaken and cancel the payout. This will definitely not happen! I have not made any inhumane deposits there. What I have done is that I have often brought amounts to payout, which I then partially cancelled again and played my way up further. Of course, this is the only way to get high deposit amounts. But basically I played there with my won balance.

That I should now my private life there breittreten that goes with completely against the grain. As long as you pay in, no one cares. If you finally have a run, then you should drop your pants and submit documents, which are so private that it only concerns me. In the chat I was told that if I do not submit the required documents, the payout will not be released before.

I have already written to Daniel privately, but he is probably rarely online here. I have written to him and Julian that I will donate three Paysafe cards in the amount of 100 euros here in case of success. This is not for the reason, because I'm sick of it. It is rather about the fact that such cases are sacrificially taken care of here and the GJ team is not interested in donations for this page mWn. Therefore, at least the community should have something from it.

Who has made experiences and can give me tips that I get my win? On Askgamblers I will also submit this tonight at the latest, because I can not approve of this business behavior at all.

Unfortunately, I spontaneously let myself get carried away that I sent Lapalingo my bankroll in the Skrill account, as well as all the deposits from there via screenshot

Would be nice if someone from the GJ team could take care of the matter.

Thanks

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RiverSong
Legend
Harmony wrote on 28/11/2018 at 15:02: Unfortunately, I spontaneously got carried away and sent Lapalingo my bankroll in the Skrill account, as well as all the deposits from there via screenshot

Would be nice if someone from the GJ team could look into this.

Thanks

nice to read from you again but it will not be enough for them, as you write they want to know where the money for deposits comes from, your bankroll does not interest them and the deposits have themselves on the screen. sorry that I can not help you more, think that can only gj

https://www.gamblejoe.com/forum/online-casinos/beschwerden/verifizierung-der-einkommensverhaltnisse-33733/

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T0uchTheSky
Elite
Harmony wrote on 11/28/2018 at 3:02 PM

A few days before I had won 3000 - 4000 euros at GUTS, so I had a little cushion.

Why don't you take a screenshot of that and send it to Lapalingo and say that your money came from casino winnings.

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Anonym
That's nice for Lapalingo, if that's not enough for them I got a mail from Lapalingo at the time after the Verification, where my full verification was confirmed. It can not be that they let you Deposit for months or years and then you win times neat and then suddenly apply other laws and one is interested in the income?

In any case, I won't put up with it and I'm in such a good financial position that I'll fight for it up to the last instance. Basically, I was highly satisfied with Lapalingo until today and would have recommended the casino through the bank. I have had so many withdrawals there and everything always went quickly, totally uncomplicated and securely across the stage. What I also appreciated about Lapalingo was that you are not baited with cheap freespins worth 0.10 cents. You hear purely nothing from them, which is my favorite thing. I do not want to receive Bonuses or gifts.

I want my win in the queue. I can't understand such approach. The smart and clever casino manager knows what it all boils down to anyway. He pays me the win now and I bring it back in stages anyway and maybe even a little bit more. I was satisfied that I received the payout and Lapalingo is satisfied that I continue to be a satisfied customer and deposit cheerfully.

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Anonym
T0uchTheSky wrote on 28/11/2018 at 15:26
Why don't you take a screenshot of that and send it to Lapalingo and say that your money is from casino winnings.

That's what I did and it's not a lie. I never play beyond my means and probably also one of the few lucky b*****ds who gets his bankroll built up and has been budgeting with it for months.

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RiverSong
Legend

what do they want with a payout of 11,000 a proof of salary? and who decides then how much you play with the salary --> may <-- ?
do any of them know your lifestyle, property, relatives, etc.?
think rather they bother more pay out, cancel, pay out, cancel, pay out...;-) for whatever reason.

with such messages one gets really slowly fear to win.

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Stromberg
Legend
Really, a casino gives you 3800 euros and you say "f**k it, I do not want, I rather gamble away...?"

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Anonym
Reference to the money completely lost..^^

Write the MGA but nen complaint? The will if they are good on it maybe even take care of it.

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Anonym
I don't think you can say that. I have not lost the connection. I just don't want to get money as a gift and have to work for it or win it

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Falko
Icon
But that Lapalingo calls for proof of salary, that surprises me. This casino with their streamers who play regularly with 50 to 100 euros spins, but your wins here are peanuts.

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