Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lapalingo: Lapalingo refuses to pay out €10,000 (Page 3)

Topic created on 12th Aug. 2017 | Page: 3 of 4 | Answers: 38 | Views: 15,209
GambleAddict777
Amateur

Lapalingo refuses to pay out €10,000

9th May. 2019, at 05:28 am CEST#20
0 Likes

Nobody has liked this post so far
You seem to be well prepared and seem to have secured all the evidence that may be necessary.
I like your approach to the terms and conditions. I hope that the legislator or the judging authority will agree with you.
If I were you, I would definitely take the terms and conditions and the bonus conditions to a lawyer who specializes in international contract law, for an initial assessment. This will not cost you much and you will also get the view of a lawyer at the same time.
If necessary, you can then also apply this to the case. In my opinion, it is always a big difference when authorities or companies get a lawsuit through a lawyer or a private person.
The amount is also not exactly small, so I wish you good luck.
I would also be really happy if you keep us here up to date.

This post has been translated automatically

Anonym

Lapalingo refuses to pay out €10,000

9th May. 2019, at 08:16 am CEST#21
0 Likes

Nobody has liked this post so far
m****t wrote on 05/09/2019 04:12: Sorry to post it here!

Wunderino Casino is criminal!
Refusal to pay out 200,- !

Closed my account!

Here I delete myself now too.

Good luck anyway.....F.D

Wunderino was one of the few casinos that paid me my win without complaint,
without Verification so far, have paid out. However, I generally play
without any bonus. You might want to check first if it was due to the bonus-
conditions before you classify casinos as 'criminal'

This post has been translated automatically

zockertyp
Visitor

Lapalingo refuses to pay out €10,000

9th May. 2019, at 04:53 pm CEST#22
0 Likes

Nobody has liked this post so far
Hands off Europa Casino!!!
I asked about payout ratios and the answer was literally between 20€ and 9999€ per month! I really had to control myself and asked if this was serious and the supporter said yes in this range are the payouts! Furthermore, I asked why you get with 65 deposited euros no single free game at 40 cents bet and he said only without bonus no bonus games? How please should you talk objectively! Wow am there really times soas of geflasht what the allow themselves and then he writes quite cheeky I get anyway a Deposit bonus! Yes of course then again no payout possible because of the much too high turnover requirements. Fooling high 10 and not to be topped in unseriosity. May be that there are people who win now and then what but this is really a very big exception if that always goes off so!
PS: I am not angry because of the loss but because of the conditions and game procedures. Losing ok but so quickly and without significant events not ok

This post has been translated automatically

Kovic
Rookie

Lapalingo refuses to pay out €10,000

12th Jun. 2019, at 05:09 pm CEST#23
1 Like

Liked this post: Anonym
Hey guys, now I also have a problem with Lapalingo.

I don't play often but so far my smaller payouts have always worked out there.

Yesterday I went to the site and if you look under CasinoBonus is yes at the bottom always a table of available bonuses.

There was yesterday WELCOME (when I enter the, comes that I have used, that's right)

Then Trustly 10%

Then Lapalingo19 100%

and PARTYSATURDAY 50%!

I then opted for the PARTYSATURDAY and deposited 100 euros and had 150 euros on it.

I had 700 euros on it at the end and was able to convert the money, bonus managed and paid out last night.

Today comes an email that there was a system error and the PARTYSATURDAY was only available for one day (08.06.2019)

and the payout was rejected, 700 euros gone.

And strangely enough, the PARTYSATURDAY is also today out of this table......

That is, they have first beautiful all those who have used the Bonus Code later than 08.06 (although on the page NOTHING about when the valid is / was) all the wins withheld.

Now I ask, what can I do?

Why was the bonus code there even though it was only valid on 08.06 and especially why was it easy to enter and activate when depositing?

System error... yes comes... with such a large page. All the wins that happened from 08.06 until today would have happened anyway and with me it was only 700 but others have certainly won 100,000 or more. It seems to me as if they had done that on purpose and have so a few days all the wins, because of a system error can keep.

What chance do I have to get the money now?

I had only 50 euros bonus (but must admit that I was once at 30 euros, so without the bonus I would not have won the 700 euros)

Nevertheless, what can I do ? Why do not they then deduct from the 700 the 50 euro bonus and pay out 650 euros?

Awesome that they so geiern at 700 euros which is nothing for the, but for me a lot and probably I still have no chance to get the money or?

This post has been translated automatically

Mo1985
Amateur

Lapalingo refuses to pay out €10,000

13th Jun. 2019, at 08:26 pm CEST#24
0 Likes

Nobody has liked this post so far
Do you have that in writing somewhere with the system error?

Then contact the MGA. If they do nothing
go to the lawyer - they must be liable for Fejler and not you - no matter what is in the terms and conditions. Unethical clauses are invalid - and this procedure is definitely unethical.

I think you have a good chance to get the money if you put extreme pressure on them.

This post has been translated automatically

MisterL
Expert

Lapalingo refuses to pay out €10,000

13th Jun. 2019, at 09:57 pm CEST#25
0 Likes

Nobody has liked this post so far
dat verf**kte with those is yes that you have to manually activate the bonus itself
i know so from no other casino

This post has been translated automatically

upola
Legend

Lapalingo refuses to pay out €10,000

13th Jun. 2019, at 10:54 pm CEST#26
0 Likes

Nobody has liked this post so far

Mo1985 wrote on 06/13/2019 8:26 PM: Do you have that in writing somewhere with the system error?

Then go ahead and contact the MGA. If the nix
make off to the lawyer - they must be liable for Fejler and not you - no matter what is in the terms and conditions. Unethical clauses are invalid - and this procedure is definitely unethical.

I think you have a good chance to get the money if you put extreme pressure on them.

Go to a lawyer for 700 euros?


Stop telling such nonsense, think about it, they sit in Malta.

This post has been translated automatically

Kovic
Rookie

Lapalingo refuses to pay out €10,000

14th Jun. 2019, at 12:57 am CEST#27
0 Likes

Nobody has liked this post so far
Mo1985 wrote on 06/13/2019 8:26 PM: Do you have that in writing somewhere with the system error?

Then go ahead and contact the MGA. If the nix
make off to the lawyer - they must be liable for Fejler and not you - no matter what is in the terms and conditions. Unethical clauses are invalid - and this procedure is definitely unethical.

I think you have a good chance to get the money if you put extreme pressure on them.

sorry do not really know me so well


but what is the MGA ? or how/where can I contact them ?

And yes, I have it in writing!!!

By email came "Your payout of 700Euro was rejected due to a system error, you were able to activate a Bonus Code that had already expired and was only valid on 08.06.2019"

and that my 100euro I deposited was credited to me.

These are also on my Lapalingokonto drauf, but these I have not yet touched because I want my 700 euros

This post has been translated automatically

Anonym

Lapalingo refuses to pay out €10,000

14th Jun. 2019, at 12:47 pm CEST#29
0 Likes

Nobody has liked this post so far
Again and again lapalingo... to vomit.

You can get to the MGA via their website: https://www.mga.org.mt/

Think that you have a good chance to get your money. You just have to persevere and have staying power. Good luck to you!

This post has been translated automatically

Kovic
Rookie

Lapalingo refuses to pay out €10,000

14th Jun. 2019, at 07:18 pm CEST#30
0 Likes

Nobody has liked this post so far

Totoro wrote on 06/14/2019 12:47: Always lapalingo... to vomit.

You can get to the MGA through their website: https://www.mga.org.mt/

Think you have a good chance to get your money there. You just have to persevere and have staying power. Good luck to you!

Thank you very much, I have filled out the form directly at the MGA and sent it.


Something else happened, after the rejection of the withdrawal came and they booked me the 100 euros that I deposited back to the Lapalingo account, I wrote an email to Lapalingo.

I said that it was not my fault, as they also admit in their email that it was a system error, and they should please deduct the bonus I received, 50euro, and transfer me 650 euro.

Thereupon came today a response in which it says that they would have paid me the money if I had not fallen below my 100 euros that I have paid in, unfortunately I have actually been once on 30 euros. The bonus was thus "scratched".

I have responded again that it is as I said not my fault if the Bonus Code works and also nowhere is whether or how long it is valid, then it would have been my fault.

And that I will turn to the MGA with the case.

(maybe this "threat" is already enough

let's see how it goes on and what the MGA says about it.

This post has been translated automatically

Hot Topics5th Nov. 2024 at 04:52 am CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately