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Lapalingo: Lapalingo refuses 700 euro payout because of expired bonus code?

Topic created on 12th Jun. 2019 | Page: 1 of 1 | Answers: 5 | Views: 2,475
Kovic
Rookie

Lapalingo refuses 700 euro payout because of expired bonus code?

12th Jun. 2019, at 05:33 pm CEST#1
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Hey guys, now I also have a problem with Lapalingo.

I don't play often but so far my smaller payouts have always worked out there.

Yesterday I went to the site and if you look under CasinoBonus is yes at the bottom always a table of available bonuses.

There was yesterday WELCOME (when I enter the, comes that I have used, that's right)

Then Trustly 10%

Then Lapalingo19 100%

and PARTYSATURDAY 50%!

I then opted for the PARTYSATURDAY and deposited 100 euros and had 150 euros on it.

I had 700 euros on it at the end and was able to convert the money, bonus managed and paid out last night.

Today comes an email that there was a system error and the PARTYSATURDAY was only available for one day (08.06.2019)

and the payout was rejected, 700 euros gone.

And strangely enough, the PARTYSATURDAY is also today out of this table......

That is, they have first beautiful all those who have used the Bonus Code later than 08.06 (although on the page NOTHING about when the valid is / was) all the wins withheld.

Now I ask, what can I do?

Why was the bonus code there even though it was only valid on 08.06 and especially why was it easy to enter and activate when depositing?

System error... yes comes... with such a large page. All the wins that happened from 08.06 until today would have happened anyway and with me it was only 700 but others have certainly won 100,000 or more. It seems to me as if they had done that on purpose and have so a few days all the wins, because of a system error can keep.

What chance do I have to get the money now?

I had only 50 euros bonus (but must admit that I was once at 30 euros, so without the bonus I would not have won the 700 euros)

Nevertheless, what can I do ? Why do not they then deduct from the 700 the 50 euro bonus and pay out 650 euros?

Awesome that they so geiern at 700 euros which is nothing for the, but for me a lot and probably I still have no chance to get the money or?

This post has been translated automatically

LapalingoCasino
Visitor

Lapalingo refuses 700 euro payout because of expired bonus code?

24th Jul. 2019, at 03:38 pm CEST#2
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Hello Kovic

Thank you very much for your message.

I will be glad to help you. In order to process your case as soon as possible, please send us your e-mail address, which you used for your registration, in a private message.

In order to find a solution as quickly as possible, I would also like to ask you to describe your case or problem to me again.

Thank you for your cooperation and have a nice day.

This post has been translated automatically

Dutch78
Expert

Lapalingo refuses 700 euro payout because of expired bonus code?

24th Jul. 2019, at 04:57 pm CEST#3
3 Likes

Liked this post: Anonym, Avatar von DiamondDonut DiamondDonut, Avatar von gagapapamama gagapapamama

LapalingoCasino wrote on 24/07/2019 at 15:38: Hello Kovic

Thank you very much for your message.

I will be happy to assist you. In order to process your case as quickly as possible, I ask you to send us your email address, which you used during your registration, in a private message.

In order to come to a solution as quickly as possible, I would also like to ask you to describe your case or problem to me again.

Thank you for your cooperation and have a nice day.

Respect, that's what I call a "timely" reaction on the part of the casino.

Well, you could have taken care of the matter maybe one or two days earlier

This post has been translated automatically

upola
Legend

Lapalingo refuses 700 euro payout because of expired bonus code?

24th Jul. 2019, at 05:23 pm CEST#4
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upola

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Tropper
Top Member

Lapalingo refuses 700 euro payout because of expired bonus code?

24th Jul. 2019, at 06:09 pm CEST#5
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What about the other 10,000 users who also used the Bonus Code but don't know Gamblejoe? Bad luck? For me, the casino is still a no go, regardless of whether the support has responded immediately or not...

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Anonym

Lapalingo refuses 700 euro payout because of expired bonus code?

24th Jul. 2019, at 07:10 pm CEST#6
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Dutch78 wrote on 07/24/2019 4:57 PM

Respect, that's what I call a "timely" response from the casino.

Well, maybe they could have taken care of the matter one or two days earlier

Full, since one gets equal desire to play there-- not !

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