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Lapalingo: Lapalingo loss limit incorrect

Topic created on 04th Jun. 2019 | Page: 1 of 1 | Answers: 2 | Views: 1,631
Kwwn89

Lapalingo loss limit incorrect

4th Jun. 2019, at 10:52 pm CEST#1
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I have at Lapalingo my win of 1200 euros can gamble away( Have before but at least already 1000€ deposited ) despite my loss limit that I have set in my account, and still have at least seven to eight hundred euros deposited out of stupidity, i have contacted support and I am told I allegedly never set a loss limit and now my account is locked because of Gambling addiction, I am told in Live Chat I should contact the support email but there I am also just waved off with the statement I had not set a limit, and they are obliged to close my account because of gambling addiction. Now I am thick in the minus and I am shown the bird.

What should I do now?

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Cenk228
Amateur

Lapalingo loss limit incorrect

4th Jun. 2019, at 10:53 pm CEST#2
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Do you have any proof that you had set a limit?

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Kwwn89

Lapalingo loss limit incorrect

4th Jun. 2019, at 10:55 pm CEST#3
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No I have not, because my account has been locked when I wanted to get help in the live chat. Now I don't have access to my account and I just get turned away.

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