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Lapalingo: Lapalingo does not take gambling addiction seriously

Topic created on 06th Jul. 2019 | Page: 1 of 3 | Answers: 21 | Views: 5,175
Nemesis2009

Lapalingo does not take gambling addiction seriously

6th Jul. 2019, at 10:59 pm CEST#6
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Hello,
I am a bit desperate right now. My girlfriend has been addicted to gambling for about 1 year. 6 months ago she confided in me. Since then she is in outpatient therapy and has not gambled until today... I was already afraid because her dad died last night. I knew she would have the urge to play. I was in Holland on business until just now and made my way home as fast as I could but I was too late. I was just able to stop her from depositing more. She deposited 800 Euros at Lapalingo. We had her blocked from all casinos some time ago. Since Lapalingo itself can only be blocked for a short period of time, we have written an email to Lapalingo with the request to block my girlfriend's account permanently due to gambling addiction. However, this did not happen

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Bockwurscht
Rookie

Lapalingo does not take gambling addiction seriously

6th Jul. 2019, at 11:17 pm CEST#1
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Nemesis2009 wrote on 07/06/2019 at 22:59: Hello,
I am a bit desperate right now. My girlfriend has been addicted to gambling for about 1 year. 6 months ago she had confided in me. Since then she is in outpatient therapy and has not gambled until today... I was already afraid because her dad died last night. I knew she would have the urge to play. I was in Holland on business until just now and made my way home as fast as I could but I was too late. I was just able to stop her from depositing more. She deposited 800 Euros at Lapalingo. We had her blocked from all casinos some time ago. Since Lapalingo itself can only be blocked for a short period of time, we have demonstrably written an email to Lapalingo with the request to block my girlfriend's account permanently due to gambling addiction. However, this did not happen.

Spontaneously I can't think of any casino that takes a self-blocking seriously. Example Tipico. You delete your account, and the next time you log in you are asked if you want to restore it. Voila, you have everything back again.

A really effective lock there is not in my opinion online. Too many opportunities to play and re-register, etc.

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Anonym

Lapalingo does not take gambling addiction seriously

6th Jul. 2019, at 11:20 pm CEST#2
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Nemesis2009 wrote on 07/06/2019 at 22:59: Hello,
I am a bit desperate right now. My girlfriend has been addicted to gambling for about 1 year. 6 months ago she had confided in me. Since then she is in outpatient therapy and has not gambled until today... I was already afraid because her dad died last night. I knew she would have the urge to play. I was in Holland on business until just now and made my way home as fast as I could but I was too late. I was just able to stop her from depositing more. She deposited 800 Euros at Lapalingo. We had her blocked from all casinos some time ago. Since Lapalingo itself can only be blocked for a short period of time, we have demonstrably written an email to Lapalingo with the request to block my girlfriend's account permanently due to gambling addiction. However, this did not happen.

If you can prove that you sent the email, please contact the MGA.

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S****8

Lapalingo does not take gambling addiction seriously

7th Jul. 2019, at 12:00 am CEST#3
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Welcome @ GJ

Honestly ?

As tragic as the story is, how can your girlfriend get 800 € to Deposit ?
If she is in outpatient therapy and you know about the danger, why don't you revoke her bank privileges so that she can't make any deposits?

Would make more sense as an account blocking at an OC ...then she can also register somewhere else again ...

So withdraw all means of payment and done !

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Anonym

Lapalingo does not take gambling addiction seriously

7th Jul. 2019, at 12:02 am CEST#4
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Bockwurscht wrote on 07/06/2019 at 23:17
Spontaneously I can't think of any casino that takes a self-exchange seriously. Example Tipico. You delete your account,and the next time you log in you are asked if you want to restore it. Voila, you have everything back again.

A really effective lock there is not in my opinion online. Too many opportunities to play and re-register, etc.

In my experience, some casinos have at least a 1 week phase.
That is, you should contact again in a week and formulate in an email that everything is fine, you are not addicted to gambling,...etc..
Casinoclub wants this in writing, for example

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S****8

Lapalingo does not take gambling addiction seriously

7th Jul. 2019, at 12:10 am CEST#5
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tby wrote on 07/07/2019 at 00:02
With some casinos, in my experience, there is at least a 1 week phase.
Say, you should contact again in a week and formulate in an email that everything is fine, you are not addicted to gambling,...etc..
Casinoclub wants this in writing, for example

Yes at Bet365 it is also so ...you have to answer 10 questions after a blocking phase.

However, what is cool, I have experienced so .

If you want to Deposit again after a self-block, then you have to specify once how much .

Have 50.00 € want to deposit and must specify ... for the next 24 hours, 7 days or 1 month etc...

have then chosen 24 hours and can only within 24 hours 50.00 € deposited and that I can never change again ...

so no more reloading possible ...but there are a hundred other OC's ... is a vicious circle

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Kleinkariert
Expert

Lapalingo does not take gambling addiction seriously

7th Jul. 2019, at 01:06 am CEST#7
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Bockwurscht wrote on 07/06/2019 at 23:17
Spontaneously I can't think of any casino that takes a self-exchange seriously. Example Tipico. You delete your account,and the next time you log in you are asked if you want to restore it. Voila, you have everything back again.

A really effective lock there is not in my opinion online. Too many possibilities to play and re-register etc

I'm pretty sure that Tipico has the account lock and the self-exclusion, with the latter you can no longer play and it can not quickly lift. If you indicate Gambling addiction then it can not be lifted without waiting. Of course, it's set up that way because casinos don't take Player protection seriously, unfortunately it's a huge part of the business.

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Anonym

Lapalingo does not take gambling addiction seriously

7th Jul. 2019, at 01:13 am CEST#8
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Yes yes the good old blocking system is online and in Spielos but pure bullshit! This is simply to "meet" legal requirements and show the outside that Player protection is taken seriously

In my opinion, it should nowadays online at MGA casinos easily be possible to have a blocking database running! The current state of the art is more than sufficient!



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Falko
Icon

Lapalingo does not take gambling addiction seriously

7th Jul. 2019, at 01:32 am CEST#9
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Kleinkariert wrote on 07/07/2019 at 01:06
Am quite sure that there is the account lockout at Tipico and the self-exclusion, with the latter you can no longer play and it also not lift on the fast. If you specify Gambling addiction then it can not be lifted without waiting. Of course, it's set up that way because casinos don't take Player protection seriously, unfortunately it's a huge part of the business.


Bwin and Sportingbet in the two casinos you can undo the self-exclusion at any time

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Bockwurscht
Rookie

Lapalingo does not take gambling addiction seriously

7th Jul. 2019, at 09:04 am CEST#10
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Kleinkariert wrote on 07/07/2019 at 01:06
Am quite sure that there is the account lockout at Tipico and the self-exclusion, with the latter you can no longer play and it also not lift on the fast. If you specify Gambling addiction then it can not be lifted without waiting. Of course, it's set up that way because the casinos don't take Player protection seriously, is unfortunately a huge part of the business.

Yes, and that's something the casinos speculate on or know, that players who lock themselves temporarily, immediately unlock again.
But there are simply too many casinos to avoid gambling. Therefore, one should try to block the Deposit method. Block credit card or similar

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