Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lapalingo: Lapalingo does not pay out despite verification (not enough game stake)

Topic created on 04th Dec. 2019 | Page: 1 of 2 | Answers: 16 | Views: 3,665
Anonym
Hello,

maybe someone can help me, if not I just want to leave this as a warning.

I am since 2018 at Lapalingo registered, then 1000€ reingsteckt and not even Scatter or the like had. From therefore the OC directly written off. Now after over a year I have given again a chance. 250€ pure, turned to 1€ and directly get free spins. Now have a total of 431 € on the clock and wanted to just pay out directly to confirm the seriousness.

Now came 1 day later the mail that this is not possible. In the Betrff of the mail is still thick "IDENTITY CHECK", I thought "great, then they want to annoy me, but I have everything there. I should upload the documents in the account area. But where all the documents are already stored, so what's the point?

Looked at the mail again. So there are "Other important notes" which would be:

" Withdrawal without (sufficient) stake - sum of last Deposit: 250,00 €, stake since last deposit: 6,00 €"

What kind of a joke is this, how much is enough? So much that I'm in the red? That's what you would like to have. The amount I can withdraw is still 431€ ... but in the booking overview you can see the following:

Deposits: 250€
Withdrawals: 431€
Total: -181€

So they don't want to give me my win. I have not claimed any bonuses. This can be seen clearly in my deposits (250€) and the deposits mentioned by Lapalingo (also 250€). There is no bonus amount or the like. - for security I have documented everything. Not that suddenly something disappears.

Does anyone have experience with this?

In any case, very unserious, I was probably good enough to gamble money there. Even with such small amounts there is already gone on this track to scare away customers. I play regularly at bwin with 3k per deposit and never had such problems.

At this point, until it is cleared up, I must say from my side: Hands off Lapalingo!

This post has been translated automatically

x****Y
is standard, Deposit must be wagered 1x. is with almost every bookmaker / casino so. if you want to wager without Risk the 250€, bet 1€ on black and 1€ on red per round of Roulette, and do that until you have wagered 250€.

This post has been translated automatically

zuzox
Experienced
You have to use the Deposit once, it can happen to prevent money laundering or similar...

This post has been translated automatically

Anonym
Thanks for the quick reply, just read that too while browsing other posts. What a bullshit, this is rather aimed at the fact that you squander your money further.

I'll see if I do that with the Roulette or not. Strange casino, I had so far nowhere.

This post has been translated automatically

x****Y
this is the case everywhere. This is to curb "money laundering". Otherwise you can Deposit dirty money and withdraw clean

This post has been translated automatically

BlackPanther
Amateur
and what about ther Verification?
For me it is so I am verified since 2018, however, jezt in December my ID card expired, they want me to verify again I thought once you are verified you stay that way until you move or what changes????

This post has been translated automatically

BlackPanther
Amateur
and what about ther Verification?
For me it is so I am verified since 2018, however, jezt in December my ID card expired, they want me to verify again I thought once you are verified you stay that way until you move or what changes????

This post has been translated automatically

Katharina2
Top Member
I do not understand: is my own money, what they decide ? Thought goes
only with bonuses. And what should make Roulette better ? I am not sure,
whether all this is allowed. What good are the verifications in Malta?
Everyone does what he wants and gag terms and conditions on top of it.

This post has been translated automatically

Katharina2
Top Member
Seniorfips wrote on 04/12/2019 at 16:12: this is everywhere. This is to curb "money laundering". Otherwise you can Deposit dirty money, and withdraw clean

Well sure, it's better to withhold dirty money and that happens a lot' at
all casinos

This post has been translated automatically

gamble1
Icon
Yes is really in almost all AGB's Deposit must be converted 1x

but from experience is relatively simple

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 01:39 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately