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Lapalingo: Lapalingo does not pay out despite verification (not enough game stake)

Topic created on 04th Dec. 2019 | Page: 1 of 2 | Answers: 16 | Views: 3,647
Anonym
Hello,

maybe someone can help me, if not I just want to leave this as a warning.

I am since 2018 at Lapalingo registered, then 1000€ reingsteckt and not even Scatter or the like had. From therefore the OC directly written off. Now after over a year I have given again a chance. 250€ pure, turned to 1€ and directly get free spins. Now have a total of 431 € on the clock and wanted to just pay out directly to confirm the seriousness.

Now came 1 day later the mail that this is not possible. In the Betrff of the mail is still thick "IDENTITY CHECK", I thought "great, then they want to annoy me, but I have everything there. I should upload the documents in the account area. But where all the documents are already stored, so what's the point?

Looked at the mail again. So there are "Other important notes" which would be:

" Withdrawal without (sufficient) stake - sum of last Deposit: 250,00 €, stake since last deposit: 6,00 €"

What kind of a joke is this, how much is enough? So much that I'm in the red? That's what you would like to have. The amount I can withdraw is still 431€ ... but in the booking overview you can see the following:

Deposits: 250€
Withdrawals: 431€
Total: -181€

So they don't want to give me my win. I have not claimed any bonuses. This can be seen clearly in my deposits (250€) and the deposits mentioned by Lapalingo (also 250€). There is no bonus amount or the like. - for security I have documented everything. Not that suddenly something disappears.

Does anyone have experience with this?

In any case, very unserious, I was probably good enough to gamble money there. Even with such small amounts there is already gone on this track to scare away customers. I play regularly at bwin with 3k per deposit and never had such problems.

At this point, until it is cleared up, I must say from my side: Hands off Lapalingo!

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x****Y
is standard, Deposit must be wagered 1x. is with almost every bookmaker / casino so. if you want to wager without Risk the 250€, bet 1€ on black and 1€ on red per round of Roulette, and do that until you have wagered 250€.

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zuzox
Experienced
You have to use the Deposit once, it can happen to prevent money laundering or similar...

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Anonym
Thanks for the quick reply, just read that too while browsing other posts. What a bullshit, this is rather aimed at the fact that you squander your money further.

I'll see if I do that with the Roulette or not. Strange casino, I had so far nowhere.

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x****Y
this is the case everywhere. This is to curb "money laundering". Otherwise you can Deposit dirty money and withdraw clean

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BlackPanther
Amateur
and what about ther Verification?
For me it is so I am verified since 2018, however, jezt in December my ID card expired, they want me to verify again I thought once you are verified you stay that way until you move or what changes????

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BlackPanther
Amateur
and what about ther Verification?
For me it is so I am verified since 2018, however, jezt in December my ID card expired, they want me to verify again I thought once you are verified you stay that way until you move or what changes????

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Katharina2
Top Member
I do not understand: is my own money, what they decide ? Thought goes
only with bonuses. And what should make Roulette better ? I am not sure,
whether all this is allowed. What good are the verifications in Malta?
Everyone does what he wants and gag terms and conditions on top of it.

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Katharina2
Top Member
Seniorfips wrote on 04/12/2019 at 16:12: this is everywhere. This is to curb "money laundering". Otherwise you can Deposit dirty money, and withdraw clean

Well sure, it's better to withhold dirty money and that happens a lot' at
all casinos

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gamble1
Icon
Yes is really in almost all AGB's Deposit must be converted 1x

but from experience is relatively simple

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