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Lapalingo: Lapalingo does not pay out because of double account

Topic created on 14th Dec. 2018 | Page: 1 of 2 | Answers: 12 | Views: 4,059
myt123456

Lapalingo does not pay out because of double account

14th Dec. 2018, at 12:05 am CET#1
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Hello,

i have won 6 days ago on the site 600 €, where I have until today with the. same account probably already deposited 4 or 5 times. I have probably previously registered at some point with another email, but never used this, neither deposited nor irgendeknen bonus thus claimed. Now where I wanted to withdraw the money came the email that this is not possible, this account is made flat and the 600 € thus expire. This is a joke. Deposits to date from such an account tolerate but then when it comes to payout refuse? I have tried to contact them by email but no one responds. I have considered my lawyer in this regard, but do not know if that will bring what. Has anyone already had experience with this? What can I do or how should I proceed. 600€ is now maybe not the world but it's about the principle and this is really mega annoying. I feel like I'm being taken for a ride. This is pure rip-off. Deposit ok but with the payout then. . ne, double account? Then you should pay me all the money I've paid up to date also back

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Anonym

Lapalingo does not pay out because of double account

14th Dec. 2018, at 07:25 am CET#2
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You can contact the MGA. Tell them about it and if they don't pay out you should, in my opinion, insist on the return of all funds.

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upola
Legend

Lapalingo does not pay out because of double account

14th Dec. 2018, at 03:40 pm CET#3
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What makes you think that?
He does not need to write to the MGA, he has a double account so that's done.
That is in every AGB that is forbidden.
Whether he no longer knew that does not matter.

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Anonym

Lapalingo does not pay out because of double account

14th Dec. 2018, at 03:51 pm CET#4
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§2 No. 2 of Lapalingo's T&Cs states: "Each natural person may open only one player account and use only his/her own active account. In the event that a player opens more than one account, any wagers and wins made on these accounts will be voided, the respective accounts will be closed and any available funds will be refunded up to the amount of the deposit. For such a refund, an administrative fee of 10%, but at least €30.00, will be due."

To the best of my knowledge, there's nothing to fiddle with and there's nothing to misunderstand. End. Money gone.

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myt123456

Lapalingo does not pay out because of double account

14th Dec. 2018, at 04:03 pm CET#5
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😂😂na good, I have now nevertheless times written to the MGA. Let's see what results there. It is already stupid if something really happens accidentally and not on purpose. Well, would be now also not soooo tragic because I have actually already resigned myself to it, but it can not hurt to try it anyway. Have read in other forums that reputable sites still pay out of goodwill, if no fraud can be proven. Let's see

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Anonym

Lapalingo does not pay out because of double account

14th Dec. 2018, at 04:09 pm CET#6
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Liked this post: Avatar von myt123456 myt123456
Totoro wrote on 14.12.2018 at 15:51: §2 No. 2 of Lapalingo's T&Cs states: "Each natural person may open only one player account and use only his own active account. In the event that a player opens more than one account, any wagers and wins made on these accounts will be voided, the respective accounts will be closed and any available funds will be refunded up to the amount of the deposit. For such a refund, an administrative fee of 10%, but at least €30.00, will be due."

To the best of my knowledge, there's nothing to fiddle with and there's nothing to misunderstand. End. Money gone.

Find yes that then all deposits must be refunded. Because so that comes more like "oh you won...yes we can not give you...but look at your 24th Deposit of 100 euros! We give you back."

I just wonder what happens when the administration fee is higher than the deposit...do they then demand that from the player?

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ruhrpott
Expert

Lapalingo does not pay out because of double account

14th Dec. 2018, at 04:51 pm CET#7
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Actually, this is total nonsense that the casinos in such a case refund something. Because then you register in the future only once with an account, lose if necessary and then make nen 2nd and hope to win and if the case occurs hope that the 2nd account is not noticed and if so, you get his coal again? With all love, somewhere are also limits....

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Anonym

Lapalingo does not pay out because of double account

14th Dec. 2018, at 05:00 pm CET#8
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ruhrpott wrote on 14.12.2018 at 16:51: Actually, this is total nonsense that the casinos in such a case refund something. Because then you register otherwise in the future first with an account, lose if necessary and then make nen 2nd and hope to win and if the case occurs hope that the 2nd account is not noticed and if so, you get his coal again? With all love, somewhere are also limits....

At StarGames in the past it was also punished. Since I can only shake my head, why do you create X accounts and then still with his name if necessary. Stupidity is always punished

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myt123456

Lapalingo does not pay out because of double account

14th Dec. 2018, at 05:23 pm CET#9
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You should then times my contribution vllt better read. I have never used the 1st account. Have never logged in with it as well as never claimed a bonus or the like. It was also never deposited money. I forgot that such an account exists at all, until I just won something and they sent me the mail with the old mail address. Otherwise I would understand that myself. But something like this can be understood by the system. That is rather meant with my contribution.... If it were a serious casino, they would admonish you and still pay out as a gesture of goodwill. These but have taken directly as a reason only to not have to make the payout

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tontoo2
Experienced

Lapalingo does not pay out because of double account

14th Dec. 2018, at 05:33 pm CET#10
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It would be bad if they do not pay out here. You can already distinguish between double accounts for the purpose of Bonus abuse and such coincidences.
Especially, diligently Deposit to refer to such a win, does not sound serious at all

Old Acc never used, no bonuses... Otherwise, as a rule, one is so generally after 2 years of inactivity as a new customer at most reputable companies. Seems to have not yet gotten around at casinos

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