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Lapalingo: lapalingo...... ... absolute shit

Topic created on 06th Nov. 2020 | Page: 1 of 2 | Answers: 12 | Views: 3,814
PapstDrSkill

lapalingo...... ... absolute shit

6th Nov. 2020, at 02:53 am CET#1
0 Likes

Nobody has liked this post so far
moin


first of all I would like to apologize now for my spelling because I'm still shaking and just mega p**sed.

i had paid 30 euros and got 30 euros bonus. bonus successfully implemented and 950 win
now the fun started. ID Verification and account statement went after three days clear, then they wanted all of a sudden that I verify my paysafe account. I did not even know that such a thing is possible or even necessary. no matter after several hours and try also made that, where I must say that such a procedure is already much too much for me and that I had to do so with no other oc ever. when I took too long (a week has passed) I'm in Live Chat and the young man then made it clear for me. my account is verified. in the same live chat then unlied " a moment please " "wait a minute" I answered yes, what is, "my colleague behind me says that you please a sheet of paper where the date of today must stand on it and the company and also your ID and please make a selfi...... I had to ask first, which company please... of course Lapalingo. the had to laugh himself " ^^ " I had to shake me first because I thought he's kidding me. "this is mandatory since yesterday in germany" what a coincidence


23.51 clock mail
Hello ....

thank you for your trust, your identity has been successfully confirmed. For you this means: you can use your account to the full extent and make withdrawals.



Info: withdrawal requests are processed within 2-3 business days. Please note that bank processing times for wire transfers can take up to 3 business days.



See you soon, at your new favorite casino!






23.53 o'clock mail

hello

During the verification of your user account, the following was noticed:


As part of our verification procedures, we ask that you provide the following documents:


A picture of you holding up your identification document along with a sheet of paper, the sheet of paper should clearly show the date and name of the website for which you are providing verification.




Please do not send documents by e-mail, but always upload documents in your user account at lapalingo .


If you have any questions regarding this email, please contact the support team directly.


We thank you in advance for your cooperation and trust!





so I was verified for 2 min

at the same time they kicked me out of my session. i was just gambling ! when i wanted to get back into the game then came.

Apparently we could not confirm your registration data. do not worry, you can try the verification of age and address here again or do this verification on the tab "documents" again .

address & age verification

All information you provided in the registration form will be sent to the external partner Klarna / SOFORT Ident for address and age verification. You will need to log into your online banking account to verify the address and age. No money transfer or debit will take place in this step.

i was still in the live chat and asked right away what this is now. he said yes you have to do that now. the cool thing is i don't have klarna, i always deposited via paysafe and always paid out to the bank account. i need klarna said the dude. i have to pay out somehow...... ... .

i went for a smoke and got kicked out of the session.... thank god !!!! well back into the live chat and had another one on the line.
first i asked what payment options i have when i deposited with paysafe and lo and behold bank transfer. then i said but why do i have to do an age and address verification through klarna now???? "do it yourself"

10 attempts selfi not accepted because blurred etc blah blah blah

every time i click on a game it comes

address & age check

All information you provided in the registration form will be sent to the external partner Klarna / SOFORT Ident for address and age verification. You will need to log into your online banking account to verify the address and age. No money transfer or debit will take place in this step.

i.e. i can't even play with my credits although i don't need klarna and have



this is not legal or ? they say themselves I can Deposit via paysafe and withdraw to my account with a normal bank transfer. why then the shit with klarna if I do not have such a thing


what do you think of my situation



This post has been translated automatically

Katharina2
Top Member

lapalingo...... ... absolute shit

6th Nov. 2020, at 07:18 am CET#2
1 Like

Liked this post: k****8
The procedure is of course exciting, but the casino should have done the Verification before your
the verification before you start playing, so that you can choose: whether you want to
face to face procedure and if you want to play and invest money in this casino at all
want. I had already pointed out elsewhere, but well, it's all new, but
they go after:

DRAFT for a State Treaty on the new regulation of gambling in Germany and the establishment of the Joint State Institute for Gambling Supervision (GLA GlückAuf)


§ Section 32 Player and Youth Protection Concept
(3) In order to participate in a game of chance on the Internet, a player must be registered as a customer with the licensee. The registration must contain at least all data pursuant to § 14 (3) as well as the payment method by which deposits and withdrawals are made on the virtual gaming account

(4) Participation in the game shall be prevented until the data specified in paragraph 3 has been verified. This can be done, for example, by checking against 1. databases whose data records have been verified by credit agencies or original face-to-face checks (e.g. Schufa, post office, banks).


They conceal the 1.sentence after §32, paragraph 4 of course and withdraw first of all
the money. Lapalingo even runs under .de and should fulfill the laws also so,
as they were created by the legislature for good reason.

Point it out to them, either they pay out the win or else, you do a
Reversal and your Deposit comes back. Otherwise a
Lawyer's letter

This will continue to happen, but that's just how D is, the laws for games are
made, the authority GLA -GlückAuf and coworkers still long not completely
(ca.110) and active.

Generally casinos must point out or the player insists that the
Verification, according to §32 before the game takes place. That make the 2/3 times and if
Players turn away and just do not take this casino, also the
Verifications appropriate

Face to face is unworthy and whether I really that for little deposit
would like, should be left to the player. Unworthy already because of
Unequal treatment of similar Games of chance, even if one 'physically' appears
appears in a shop/facility. Everything not so quite coherent, only pays attention
just pay attention to it, so that verifications don't become 'torture' again, like you are
you are experiencing right now.


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Begbie
Elite

lapalingo...... ... absolute shit

6th Nov. 2020, at 08:09 am CET#3
7 Likes
Dozens of Lapalingo complaints in recent days.
When GJ finally reacts and pushes the club on the greylist, better even on the Blacklist ^^

This post has been translated automatically

Anonym

lapalingo...... ... absolute shit

6th Nov. 2020, at 09:51 am CET#4
0 Likes

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Lapalingo is known for such pranks. Once, 1.5 years later, they wanted to see copies of a credit card with which I had deposited a pile of money. By chance, they remembered that just at the moment when White Rabbit was running well for once and I wanted to pay out something via Trustly

This post has been translated automatically

PapstDrSkill

lapalingo...... ... absolute shit

6th Nov. 2020, at 11:54 am CET#5
0 Likes

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the face to face story I would still see but the address and age check via Klarna borders on fraud. The say themselves Deposit via paysafe and pay out via bank transfer is possible. and apparently I can also skip through this face to face story but the fact is when I click on a game comes this message because of this proof and that is FRAUD

This post has been translated automatically

Niroht
Experienced

lapalingo...... ... absolute shit

6th Nov. 2020, at 12:13 pm CET#6
0 Likes

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If you can do without the casino in the future
Just ask them to close your account and then you have to pay out.
Then probably also takes 2 weeks but better than this degrading selfie with sheet of paper and date on it
So a whorled shit...

This post has been translated automatically

RebellYell
Top Member

lapalingo...... ... absolute shit

6th Nov. 2020, at 12:40 pm CET#7
0 Likes

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Thorin2017 wrote on 06/11/2020 at 12:13 PM
If you can do without the casino in the future
Just ask them to close your account and then you also have to pay out.
Takes then probably also 2 weeks but better than this degrading selfie with sheet of paper and date on it
So a whorled shit....

Is that so that when the account is closed the balance MUST be paid out?

This post has been translated automatically

Cheeseburger
Experienced

lapalingo...... ... absolute shit

6th Nov. 2020, at 12:47 pm CET#8
1 Like

Liked this post: Avatar von sippi sippi
I wonder why some still Deposit money in "certain" casinos, Lapalingo, Wunderino, Hyperino etc...although it is reported here a hundred times, there you are only stalled, etc ...from therefore blame yourself.

This post has been translated automatically

cbz490
Experienced

lapalingo...... ... absolute shit

6th Nov. 2020, at 12:58 pm CET#9
0 Likes

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Cheeseburger wrote on 06.11.2020 at 12:47 pm: I wonder why some still Deposit money in "certain" casinos, Lapalingo, Wunderino, Hyperino etc...although it is reported here a hundred times, there you are only stalled, etc ...from therefore blame yourself.


It can not be everyone as well informed as you

This post has been translated automatically

Katharina2
Top Member

lapalingo...... ... absolute shit

6th Nov. 2020, at 03:46 pm CET#10
0 Likes

Nobody has liked this post so far
Thorin2017 wrote on 06/11/2020 at 12:13 PM
If you can do without the casino in the future
Just ask them to close your account and then you also have to pay out.
Takes then probably also 2 weeks but better than this degrading selfie with sheet of paper and date on it
So a whorled shit....

Is that so, with the account closure and 'must' pay out ? Do you have a
Source for it ? Not that they come with the number *have already transferred'.

This post has been translated automatically

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