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Lapalingo: Deposit free spins away...

Topic created on 27th Apr. 2023 | Page: 1 of 1 | Answers: 4 | Views: 1,110
Ganja80
Amateur
Hello,

Namely, I deposited 10€ on 24.04, where there was the 2for1 free spins in Honey Rush....
I was then credited 20 free spins in said game....

So my problem now is that I had accidentally locked myself for 24 hrs.
The next evening the free spins were gone...
On my email in this regard, I was told that I had the games in the game "7Sins", this, however, there is no longer... I then contacted Live Support again and was told that my last Deposit was a bonus from February and I would have had to accept the games before under Bonus, which is not possible...

In any case, I have no games credited, what can I do now against zb??


This post has been translated automatically

Langhans_innen
Expert
I'm really always in favor of justice and especially clear conditions, but I also don't want to strain my nerves when gambling. If I feel fooled and feel like it, it could happen that I contact the support and ask for the 20 free spins. But should that then not work...also actually no matter and avoid the store at the latest in the case of repetition. That are equivalent 2€...maybe also 4€...there nobody can help me with it. No forum in the world, but only the support

This post has been translated automatically

slotliebe89
Elite

Ganja80 wrote on 04/27/2023 at 01:06: Hello,

Namely, I deposited 10€ on 24.04 where there was the 2for1 free spins in Honey Rush....
I was then credited 20 free spins in said game....

So my problem now is that I had accidentally locked myself for 24 hrs.
The next evening the free spins were gone...
On my email in this regard, I was told that I had the games in the game "7Sins", this, however, there is no longer... I then contacted Live Support again and was told that my last Deposit was a bonus from February and I would have had to accept the games before under Bonus, which is not possible...

In any case, I have no games credited, what can I do now against zb??



There no longer deposit and v a you because of the 20 Freespins not further deal with it

This post has been translated automatically

Anonym
Well guess the FS were yes only for said day, by the 24 h blocking are then gone the next day.... Value in the cent range if any ..had also already FS where nu win 0 was. Check off and do not give away the lifetime with something...

This post has been translated automatically

btssultan
Experienced
Free spins are usually valid for 24 hours, locks you, of course, these are also gone. Have then had there 600 € on the speedometer and would have created the bonus easily, only it was not possible to reach in said time, so then everything was gone.

Also, I currently have the suspicion at Lapalingo something is wrong, suddenly have to submit all documents again, although verified there and paid out several times in the past. Well, everything submitted, suddenly any document is rejected there, so from now on Lapalingo has done, have no need to play there.

This post has been translated automatically

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