Bonus promise is not kept

GambleJoe Cookies
Providers:	GJ International Limited
	Cookie name:	PHPSESSID
	Purpose:	This cookie is created by an application based on PHP. The purpose of this cookie is to recognise the user.
	Cookie lifetime:	24 months
	Cookie name:	sid
	Purpose:	This cookie is used to assign personal configuration data.
	Cookie lifetime:	12 months
	Cookie name:	gjcook[ver]
	Purpose:	Version of the saved privacy setting
	Cookie lifetime:	12 months
	Cookie name:	gjcook[stat]
	Purpose:	Configuration of statistic cookies
	Cookie lifetime:	12 month
	Cookie name:	identifier
	Purpose:	This cookie is used to automatically log in when using the "Stay logged in" feature.
	Cookie lifetime:	12 months
	Cookie name:	securitytoken
	Purpose:	This cookie is used to automatically login when using the "stay signed in" feature.
	Cookie lifetime:	12 months

Google Analytics
Providers:	Google Ireland Limited
Data protection decl.:	https://policies.google.com/privacy
	Cookie name:	_ga
	Purpose:	Collection of statistics on the website usage. (Measurement of the range)
	Cookie lifetime:	24 months
	Cookie name:	_gid
	Purpose:	This cookie is used to collect user statistics for the website.
	Cookie lifetime:	24 hours
	Cookie name:	_gat
	Purpose:	Used to throttle the request rate.
	Cookie lifetime:	0

Furuki wrote on 23.10.2020 at 21:52: Lapalingo no longer responds to emails.
In the chat you just get kicked out or get nonsensical answers or links that do not work. The customer is deliberately misled, so I have waited in vain for an SMS with PIN after I had verified myself with ID, bank card, driver's license, habdy bill, contract letter from an insurance.
I was promised 10€, the SMS never came. In the chat I was told that my number would be deleted and I should verify it again, 48 hours ago they said it would take 30 minutes. Before that they said that they had no idea how long it would take and that I should just be patient. Today they say: we can't credit the bonus, their number has been changed too many times. Emails are not responded to and you are thrown out of the chat or always get the same answers like: we also have other bonus offers that you can use.

Customer unfriendly, unprofessional, unserious 👎🏼

Lapalingo I'm long out, this casino verklappst like the customers, with Vermögensnachweiss with pay stub, every 4 weeks a new Verification and and, so something is kicked with me right away, look for other casinos where there is no stress, and where customer is still a customer.

This post has been translated automatically

Visitor

Furuki

Topic Creator

Forum posts: 13 Member since: 02.07.2020

23rd Oct. 2020, at 09:52 pm CEST#1

Nobody has liked this post so far

Lapalingo no longer responds to emails.
In the chat you are simply kicked out or get nonsensical answers or links that do not work. The customer is deliberately misled, so I have waited in vain for an SMS with PIN after I had verified myself with ID, bank card, driver's license, habdy bill, contract letter from an insurance.
I was promised 10€, the SMS never came. In the chat I was told that my number would be deleted and I should verify it again, 48 hours ago they said it would take 30 minutes. Before that they said that they had no idea how long it would take and that I should just be patient. Today they say: we can't credit the bonus, their number has been changed too many times. Emails are not responded to and you are thrown out of the chat or always get the same answers like: we also have other bonus offers that you can use.

Customer unfriendly, unprofessional, unserious 👎🏼

Anonym

Former Member

24th Oct. 2020, at 12:30 am CEST#2

Lapalingo: Bonus promise is not kept

Bonus promise is not kept

Bonus promise is not kept

Best Online Casinos

Hot Topics23rd Dec. 2024 at 02:48 am CET

German poker pro in the club of 40 million ...

Are there more ATMs or slot machines in ...

Will gaming arcades & casinos be open on Christmas ...

GambleJoe Team

Community Forum-Moderators

Forgotten your password?