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Lapalingo: At Lapalingo with 10 euro bonus won a small amount and then it went...... (Page 3)

Topic created on 27th Oct. 2020 | Page: 3 of 6 | Answers: 52 | Views: 11,627
Anonym
And such a dirty casino is still listed here.

Actually also ne impudence

I'm really sorry for you to have to go through something like this

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danny005
Elite
Thanks for the warning. Lapalingo and its sister casinos LordLucky and Elcarado are now also on my blacklist.

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lance8411
Top Member
And I thought I was the only one this concerns, have also the 10€ bonus can convert and had at the end 10 euros, which I could have paid out. Successfully verified I am since 2019 at Lapalingo, so I thought to myself, okay, 10 euros or nothing, let them just pay out. The withdrawal requested, not 5h later, I received the following email

" We are only executive body of the statem, so unfortunately we have to insist on the other documents and info.

Without them we will not process your case further.

Here are the requested documents again.
A picture of you holding up your identification document along with a sheet of paper, the sheet of paper should clearly show the date and the name of the website for which you are providing confirmation.
An official document showing your main source of income. This can be a pay stub issued in the last 3 months, along with a bank statement showing the amount credited to your bank account. Please make sure that the name of the employer, the amount, and your bank account information can be seen on the copies you provide. Alternative sources of income may be accepted depending on your situation.


Yours sincerely

Mila Baily
"



Just for your information!!!!! I will definitely not visit Lapalingo in the future!!! P.S. I have gratefully declined the payout.

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Anonym

lance8411 wrote on 28/10/2020 at 00:03: And I thought I was the only one this affected, I also converted the 10€ bonus and ended up with 10 euros that I could have cashed out. Successfully verified I am since 2019 at Lapalingo, so I thought, okay, 10 euros or nothing, let them just pay out. The withdrawal requested, not 5h later, I received the following email

" We are only executive body of the statem, so unfortunately we have to insist on the other documents and info.

Without them we will not process your case further.

Here are the requested documents again.
A picture of you holding up your identification document along with a sheet of paper, the sheet of paper should clearly show the date and the name of the website for which you are providing confirmation.
An official document showing your main source of income. This can be a pay stub issued in the last 3 months, along with a bank statement showing the amount credited to your bank account. Please make sure that the name of the employer, the amount, and your bank account information can be seen on the copies you provide. Alternative sources of income may be accepted depending on your situation.


Yours sincerely

Mila Baily
"



Just for your information!!!!! I will definitely not visit Lapalingo in the future!!! P.S. I have gratefully declined the payout.

boa really dirty are the so a schitt laden, gottseidank I play there for a long time no more.HAD there but also never won anything, and only very very little played there, puh I'm glad, my nose smelled but right to stay away there

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derzweifel
Experienced
Embarrassing store - luckily my accounts with Lapa and LordLucky are in +, will close them with a good feeling

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observer
Amateur
@lance8411 Quote: " We are only executive organ of the statem, so unfortunately we have to insist on the other documents and info.

Without them we will not proceed with your case." That's really how Lapalingo replied? You are an executive body of the state? No other casino has ever presumed to fool people like that, unbelievable!

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lance8411
Top Member
observer wrote on 10/28/2020 at 05:25: @lance8411 Quote: " We are only executive organ of the statem, so unfortunately we have to insist on the other documents and info.

Without them, we will not proceed with your case." That's really how Lapalingo replied? You are an executive body of the state? No other casino has ever presumed to fool people like that, unbelievable!

https://prnt.sc/v8egj5

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Begbie
Elite
GJ must react here and at least put Lapalingo on the greylist.
Unbelievable process.

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sippi
Expert
My mail went out earlier

Hello,

please delete my account, I don't want to play in casinos of Rabbit Entertainment Ltd group anymore, because I don't want to support the practices of Lapalingo and attached "Rabbit" casinos

Excerpt from a Lapalingo email

"A picture of you holding up your identification document along with a sheet of paper, on the sheet of paper the date and name of the website you are providing confirmation for should be clearly visible.
An official document showing your main source of income. This can be a pay stub issued in the last 3 months, along with a bank statement showing the amount credited to your bank account. Please make sure that the name of the employer, the amount, and your bank account information can be seen on the copies you provide. Alternative sources of income may be accepted depending on your situation."


Thank you.

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Anonym

lance8411 wrote on 10/28/2020 at 00:03 PM

" We are only executive body of the statem, so unfortunately we have to insist on the other documents and info.

Online casinos as the executive branch. I'm going to scream my head off. Better stick to your clippings, Mila! (if that's your name)

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