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Lapalingo: At Lapalingo with 10 euro bonus won a small amount and then it went......

Topic created on 27th Oct. 2020 | Page: 1 of 6 | Answers: 52 | Views: 11,697
RebellYell
Top Member

At Lapalingo with 10 euro bonus won a small amount and then it went......

27th Oct. 2020, at 10:55 am CET#1
1 Like

Liked this post: Anonym
First let me say, I have been verified at this casino since 2017 and have been able to play there without any issues in the past.

My last Deposit was made in December 2018 at this casino.

Here are all my deposits and withdrawals:



  • Deposits: 164,00 €

  • Payouts: 224,91 €

  • Total: -60,91 €

  • Bonus awarded: €34.10




Now I got a few days ago a 10 Euro bonus credited. This I could convert and had an amount then of 29 euros (!!!!!) which I have given to the payout.

One day later I got an email where I was asked to submit bank statements and salary statement. In the first moment I thought really want to fool me or there is a mistake there. But not so. I should provide the proofs, otherwise no payout. So I have won something with Bonus money and should now prove how much I earn????

Even my deposits in the period since I'm active there / was amount to grad times 164.00 euros!!!

At this point I have contacted Caro here, which for me there again nachgehakt (many thanks at this point Caro). But the manager remains, I should prove that.

I know the amount is small, but it really annoys me what a casino now really allows itself to demand, with such a small win. I do not want to imagine what they do with larger sums. Especially since this is a win from bonus money, where I have not even deposited more own money there.

THIS is an absolute mess !!!

So think twice if you still want to play there free bonuses. And I would deposit in such a casino certainly not. One reads yes here more and more, how this casino acts. So far I always thought, only with higher sums......






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Pneumatic
Top Member

At Lapalingo with 10 euro bonus won a small amount and then it went......

27th Oct. 2020, at 10:58 am CET#2
0 Likes

Nobody has liked this post so far
" So think twice about playing there free Bonuses yet. "


😐😐😐 where then😐

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RebellYell
Top Member

At Lapalingo with 10 euro bonus won a small amount and then it went......

27th Oct. 2020, at 11:04 am CET#4
1 Like

Liked this post: Avatar von Sarkasto Sarkasto
Sorry, I thought that was included here. This is "Lapalingo"

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Stromberg
Legend

At Lapalingo with 10 euro bonus won a small amount and then it went......

27th Oct. 2020, at 11:27 am CET#5
0 Likes

Nobody has liked this post so far
RebellYell wrote on 27.10.2020 at 11:04 am: Sorry, I thought this was included. The site in question is "Lapalingo".

It does, in the headline

This is actually ridiculous. I'm not really someone who complains about sensible measures against money laundering, for Player protection, etc., but as long as other reputable casinos with much higher sums and the same license don't have such proofs...
But as long as other reputable casinos with significantly higher sums and the same license obviously do not require such evidence, the whole thing is difficult to understand or justify....

I would turn away the 29 euros to 1 euro or see if I win something big.
If not... bad luck, if yes one can consider to provide the documents. But for 29 euros I would not do it!

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Denjo889
Experienced

At Lapalingo with 10 euro bonus won a small amount and then it went......

27th Oct. 2020, at 01:06 pm CET#6
0 Likes

Nobody has liked this post so far
Have also problem with verrefezieren had implemented bonus and now reject everything can tell me one what exactly the need is there but somehow funzt dat not

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krabbe666
Rookie

At Lapalingo with 10 euro bonus won a small amount and then it went......

27th Oct. 2020, at 01:23 pm CET#7
0 Likes

Nobody has liked this post so far
After I also had such problems there this year, I can only advise everyone not to play there. Almost every day I read new complaints about this casino. There are so many better, faster, friendlier casinos. Caro makes there really always a super job when she helps people but I would not do me the stress there more that costs only unnecessary nerves where it is also always about small amounts

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RebellYell
Top Member

At Lapalingo with 10 euro bonus won a small amount and then it went......

27th Oct. 2020, at 01:33 pm CET#8
1 Like

Liked this post: Avatar von krabbe666 krabbe666
In my opening post, I totally forgot to mention that I should also take a selfie with a piece of paper in my hand.

The more I let that go through my head, the more absurd it all sounds


So better don't play there! There are now really far better casinos that do not even begin to organize such a charade. Not even with large sums!

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RiverSong
Legend

At Lapalingo with 10 euro bonus won a small amount and then it went......

27th Oct. 2020, at 01:36 pm CET#9
0 Likes

Nobody has liked this post so far
RebellYell wrote on 10/27/2020 at 10:55 am: First let me say, I have been verified at this casino since 2017 and have been able to play there without any issues in the past.
My last Deposit was made in December 2018 at this casino.
Here are all my deposits and withdrawals:


  • Deposits: €164.00

  • Withdrawals: €224.91

  • Total: -60,91 €

  • Bonus awarded: €34.10




Now I got a few days ago a 10 Euro bonus credited. This I could convert and had an amount then of 29 euros (!!!!!) which I have given to the payout.

One day later I got an email where I was asked to submit bank statements and salary statement. In the first moment I thought really want to fool me or there is a mistake there. But not so. I should provide the proofs, otherwise no payout. So I have won something with Bonus money and should now prove how much I earn????

Even my deposits in the period since I'm active there / was amount to grad times 164.00 euros!!!

At this point I have contacted Caro here, which for me there again nachgehakt (many thanks at this point Caro). But the manager remains, I should prove that.

I know the amount is small, but it really annoys me what a casino now really allows itself to demand, with such a small win. I do not want to imagine what they do with larger sums. Especially since this is a win from bonus money, where I have not even deposited more own money there.

THIS is an absolute mess !!!

So think twice if you still want to play there free bonuses. And I would deposit in such a casino certainly not. One reads yes here more and more, how this casino acts. So far I always thought, only with higher sums......

--- Post has been removed - unnecessary comment/provocation ---

This post has been translated automatically

Anonym

At Lapalingo with 10 euro bonus won a small amount and then it went......

27th Oct. 2020, at 01:44 pm CET#12
4 Likes

Liked this post: Anonym, Avatar von krabbe666 krabbe666, Avatar von RebellYell RebellYell, Avatar von sippi sippi
I have to agree with you on all points. That is an absolute cheek!
I just imagine the following: One is in a gambling house and wins a higher amount. Now the machine whistles and a larger remaining amount can only be paid out after refilling. Instead of filling up the box, the employee comes with a piece of paper where you first have to fill in your tax number, then your bank statements from the last few months, and you also have to provide proof of your salary
We would all jump into the employee's face bare ass first! Unfortunately, this is not possible with Lapalingo
Even if this company has an entry in the terms and conditions that they are entitled to demand this data at any time, I think it is more than excessive, with such an amount and last Deposit in 2018. Here, the casino should really go into itself and consider whether it is the right thing to do

@Lapalingo: A customer is a customer. If you do not like this, you can also tell him differently!

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Falko
Icon

At Lapalingo with 10 euro bonus won a small amount and then it went......

27th Oct. 2020, at 02:57 pm CET#13
3 Likes

Liked this post: Avatar von krabbe666 krabbe666, Avatar von Nickii45 Nickii45, Avatar von sippi sippi
It's a good thing that I closed my account at Lapalingo years ago. Lately, the complaints about this casino have again taken very strong. Was also years ago already times similarly bad with the shed and therefore I had my account there at that time to make let by the support. Because of 29 euros payout salary proof demand, borders on bullying...

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