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Lapalingo: 7000€ was cancelled by Lapalingo :-( (Page 5)

Topic created on 03rd Dec. 2018 | Page: 5 of 5 | Answers: 47 | Views: 9,004
Daniel
Elite

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 06:17 pm CET#41
1 Like

Liked this post: Anonym
Begbie wrote on 04/12/2018 at 10:47 am
a little thick, don't you think?!

You're right, the emotions have gone through with me. But let me but also a little thick on, must also be sometimes!



Kaffeelicht wrote on 04.12.2018 at 14:09
Who consciously builds in bonus traps and speculates on the fact that the customer does not notice them or forgets during the game just in case of winning - and it is not just about the 5 euro rule - can not be called serious even remotely.
Taking advantage of normal human weaknesses and trying to get someone to make a mistake, regardless of how disappointed the player is afterwards, how much stress it causes, and how much trouble someone can get into, is rip-off. Not seriousness. It is shabby and low.

I see it in a similar way. It is, as you can see at top casinos like Videoslots and SlotsMillion, technically possible to have such bonus rules, but implement them in such a way that inexperienced players can not violate them in the first place. Where there is a will, there is a way! Of course, you could now say that Videoslots is also bigger than Lapalingo and that not every casino can implement this. But what about Slotsmillion? Slotsmillion is already a big and stable casino but certainly smaller and with less manpower than Lapalingo currently has.


I would not speak now directly of fraud or rip-off - damit would get rechltich also trouble. But in my eyes, this practice, which many casinos put on the day, extremely customer unfriendly. Especially casinos like Lapalingo or DrückGlück, which to a large extent address new or inexperienced players, should make sure that customers can not violate the terms and conditions as far as it is technically possible. In the end, such situations only lead to customers being annoyed and taking their anger online, which damages the reputation of the casinos and, unfortunately, the entire industry.

I do not own an online casino and can therefore assess this relatively poorly. However, I could well imagine that these "traps" are worthwhile for the casinos, at least in the short term. The damage to their reputation is probably less than the sums they save by not paying out wins. Especially when targeting masses of small and inexperienced players. If 10,000 players come through off-topic channels like TV and everyone deposits between 10€ and 50€, then even the one or other player with a small Deposit will win a 5-digit amount. Since most inexperienced players do not read the terms and conditions and mostly also play with Bonuses, you save yourself a tidy sum.

I do not want to say now that it is so. But I strongly suspect it.

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Rubeludo
Visitor

7000€ was cancelled by Lapalingo :-(

8th Dec. 2018, at 08:06 pm CET#42
0 Likes

Nobody has liked this post so far
Small update:

On the demand that in comparable cases at least a part was refunded, I was unceremoniously blocked in the chat and also no longer receive an answer to mails.


To all those who still doubt.


Do not play in this casino😀

This post has been translated automatically

Anonym

7000€ was cancelled by Lapalingo :-(

8th Dec. 2018, at 09:31 pm CET#43
0 Likes

Nobody has liked this post so far
Rubeludo wrote on 08/12/2018 at 20:06: Small update:

On the demand that in comparable cases but at least a part was refunded, I was unceremoniously blocked in the chat and also no longer receive a response to mails.


To all those who still doubt.


Do not play in this casino😀

Let's summarize.

You have made a Deposit there with bonus and consciously violated the T&C's and from this results in your opinion that you should no longer play in the casino.
Young, at most casinos you have a Max Bet of 5€ or 50 cents per line. In addition, there are blocked games
Of course, I support the opinion that you can not even open the games that are banned with bonus money.

Every now and then casinos, including Lapalingo, give back some of the win. But apparently you overdid it by exceeding the MaxBet.

This post has been translated automatically

Latino
Experienced

7000€ was cancelled by Lapalingo :-(

8th Dec. 2018, at 10:47 pm CET#44
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You have made a Deposit with a bonus and knowingly violated the terms and conditions

Without knowing the T&C's he can not knowingly violate them. Of course Lapalingo is in this case in the right.
However, Lapalingo and other casinos are aware that the terms and conditions are rarely read, a circumstance that is obviously gratefully accepted.
Other casinos also get along with the prevention, you just have to want it...

This post has been translated automatically

Anonym

7000€ was cancelled by Lapalingo :-(

8th Dec. 2018, at 11:54 pm CET#45
0 Likes

Nobody has liked this post so far
Latino wrote on 08/12/2018 at 22:47

Without knowing the T&Cs, he cannot knowingly violate them. Of course Lapalingo is in the right in this case.
However, Lapalingo and other casinos are aware that the terms and conditions are rarely read, a circumstance that is obviously gratefully accepted.
Other casinos also get along with the prevention, you just have to want it...


Of course he was aware of the AGB's. Because on the one hand it was clear to him how much he must convert and secondly that he may not play Jackpot slots. In the same paragraph, the Max Bet is described. Possibly he has the not to be overlooked passage skimmed or forgotten

" However, Lapalingo and other casinos are aware that the terms and conditions are rarely read, a circumstance that is obviously gratefully accepted."

 I agree with you. But this phenomenon affects not only the gaming industry...

This post has been translated automatically

Rubeludo
Visitor

7000€ was cancelled by Lapalingo :-(

9th Dec. 2018, at 01:29 am CET#46
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Nobody has liked this post so far

Royal777 wrote on 08/12/2018 at 23:54
Of course he was aware of the T&C's. Because firstly he was aware of how much he has to convert and secondly that he is not allowed to play Jackpot slots. In the same paragraph the Max Bet is described. Possibly he has the not to be overlooked passage skimmed or forgotten

" However, Lapalingo and other casinos are aware that the terms and conditions are rarely read, a circumstance that is obviously gratefully accepted."

 I agree with you. But this phenomenon affects not only the gaming industry...

Weiohwei, if I was aware of this before, I would have done it then 😄

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s00pernanny
Experienced

7000€ was cancelled by Lapalingo :-(

9th Dec. 2018, at 02:20 am CET#47
1 Like

Liked this post: Anonym
Have just not quite as bad, but similar grief at Lapalingo. Have cancelled me after converting the Christmas free spins 200 of 300 €, because you only get 100 if the bonus was successfully converted. No matter how much you have won.

This post has been translated automatically

wettibernd
Expert

7000€ was cancelled by Lapalingo :-(

9th Dec. 2018, at 12:33 pm CET#48
1 Like

Liked this post: Anonym
Have deposited the day before yesterday there 10 euros and get 14 euros bonus in addition, have ventured everything, not violated bonus conditions, payout 500 euros is already on the way, tomorrow on my account. So if you follow all the rules at Lapalingo usually no problem.

This post has been translated automatically

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