Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Lapalingo: 7000€ was cancelled by Lapalingo :-( (Page 2)

Topic created on 03rd Dec. 2018 | Page: 2 of 5 | Answers: 47 | Views: 9,009
K****t

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 01:24 am CET#11
0 Likes

Nobody has liked this post so far
I wouldn't even know where to start if you want to rightfully call Lapalingo a rip-off site. Maybe with this article

https://www.sueddeutsche.de/wirtschaft/gluecksspiel-versteckspiel-auf-malta-1.4094314

or with the fact that countless bonus traps have been built in, preventing countless players from getting their money, or the fact that there are players who never win anything there to cash out.
Or maybe that after a complaint on Askgamblers you are required by Lapalingo to replace it with a positive review once you have received a compensation bonus, which is clearly against the rules at Askgamblers.

It is noticeable that according to the many complaints, huge amounts are always won when these unspeakable bonus rules have been violated.
How come?

Anyone who tricks their customers like this simply cannot be called reputable.

This post has been translated automatically

Anonym

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 02:50 am CET#12
0 Likes

Nobody has liked this post so far
Children are told don't touch the hot stove top..they do it anyway and get burned...after that they don't do it anymore....

with some people here I have the feeling, they touch it again and again although they know exactly, they burn themselves
and there you can no longer have pity

This post has been translated automatically

Rubeludo
Visitor

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 07:37 am CET#13
0 Likes

Nobody has liked this post so far
MerkurZocker222 wrote on 04/12/2018 at 02:50: kids are told don't touch the hot stove top..they do it anyway and get burned...after that they don't do it anymore....

with some people here I have the feeling, they touch it again and again although they know exactly, they burn themselves
and there you can no longer have pity

Thank you 👌

Such a comment has been missing me

I'm probably not as in the matter as they, pay maybe once a year something and am therefore not willing to hammer me still any terms and conditions.

And I find a 35x bonus to implement is already a huge hurdle.

But then to build in another hurdle and to limit the bets to 5€, but to allow them purely technically to not pay out a win afterwards has something of fraud.


Yes it is in the terms and conditions but who the heck reads them?
You have to point out the people who do not play every day but DEUTLICH.

I feel really screwed!

This post has been translated automatically

Anonym

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 08:10 am CET#14
0 Likes

Nobody has liked this post so far
Lapalingo is one of the most reputable casinos... Here, some live in a make-believe world and actually make Rubeludo the victim instead of the perpetrator.

If there is a conflict or a cancellation, then it is over 95% sure that the error was with the player.


Sorry Rubeludo, too bad about the money, but the few sentences you can read through.

The info follows immediately and not hidden when you click on the conditions on it.


  • The maximum stake for the conversion of Bonus money is 5,00€ per game round/spin or 0,50€ per bet/win line.



  • Progressive Jackpot games as well as sports betting are playable with real money only.



  • Switching between game types with low conversion factors in games such as Blackjack, to high conversion factors in games such as Slots, after a big win, for the sole purpose of fulfilling the bonus conditions will result in the invalidity of the win.


This post has been translated automatically

Tropper
Top Member

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 09:29 am CET#15
0 Likes

Nobody has liked this post so far

Royal777 wrote on 04.12.2018 at 08:10: Lapalingo is one of the most reputable casinos... Here some live in a make-believe world and actually make Rubeludo a victim instead of a perpetrator.

If there is a conflict or a cancellation, then it is over 95% sure that the fault was with the player.


Sorry Rubeludo, too bad about the money, but the few sentences you can read through.

The info follows immediately and not hidden when you click on the conditions on it.


  • The maximum stake for the conversion of Bonus money is 5,00€ per game round/spin or 0,50€ per bet/win line.



  • Progressive Jackpot games as well as sports betting are playable with real money only.



  • Switching between game types with low conversion factors in games such as Blackjack, to high conversion factors in games such as Slots, after a big win, for the sole purpose of fulfilling the bonus conditions will result in the invalidity of the win.



Serious casinos are aufjedenfall something else...

Meanwhile it happens again and again that players overlook the 5€ Max Bet Rule and thereby the wins are confiscated.
Would Lapalingo only rudimentary serious, then they would not allow it, for example, through a pop up - if you accidentally go to 6 € bet.

Nowadays it is easily possible and some casinos already do it.
So please repeat again that lapalingo is serious

This post has been translated automatically

Daniel
Elite

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 09:38 am CET#16
0 Likes

Nobody has liked this post so far
Unfortunately, we no longer have any contact with Lapalingo since of the matter with Casinotest24, otherwise we could try to achieve goodwill with them, so that you could possibly get a part of the sum. According to our experiences from the past, however, this would not have brought much. Lapalingo, like Wunderino and DrückGlück, is an extremely strict casino when it comes to T&C violations by players.

Lapalingo is also not an online casino for beginners in our opinion and you should study their T&Cs thoroughly before you start playing there. However, this casino is promoted by many affiliates as a top online casino, as they seem to pay good commissions - especially in the area of streaming. However, in our opinion (and also the opinion of the community, which consists of real players and not affiliates or streamers) there are better Online Casinos on the market, more on this below ...

What can you do now?

I'm sorry to tell you this so harshly, but unfortunately there is nothing you can do and you have to write off the win. However, your Deposit of 100€ can be refunded. A complaint to the MGA in your case will unfortunately also lead to nothing, because Lapalingo here unfortunately is in the right.

My personal opinion

Unfortunately, many online casinos have the 5€-Maxbetrule in their AGB's stand. However, many providers do not interpret this rule so strictly, so that there have been no complaints to many online casinos due to the 5€-Maxbetrule here in the forum. The most complaints due to the €5 maximum bet rule we get to the following online casinos:


  • Place 1: Wunderino

  • Place 2: Lapalingo

  • Place 3: DrückGlück



As the founder of GambleJoe, I am generally against such bonus rules, if they are not nodeposit bonuses. I personally feel ashamed for the entire industry every time players are not paid out funds due to such T&Cs. It should be the goal of this industry to become better than offline casinos! In offline casinos you go in, play slots or Table games and if you're lucky you get a win paid out within 15 minutes - no ifs, ands or buts!

Recommendations

On behalf of GambleJoe and on behalf of the entire industry (the sane part of the industry) I would like to apologize to you. It may seem that the entire industry is bad and not worthy of the name "casino". But there are also many positive examples (unfortunately still too few). Real casinos on the Internet, which are just as trustworthy as offline casinos. These casinos are the following in my opinion:

Place Online Casino Reason link
1 Videoslots Probably the world's most successful online casino. They have the 5€ maxbetrule as well, but technically they prevent players from violating bonus rules. We are not aware of any complaints. However, there might be some somewhere, since this casino has a few years under its belt. Go to Videoslots
2 Slotsmillion As with Videoslots, SlotsMillion also technically prevents players from violating the bonus rules. It is not possible to violate bonus rules. Again, we are not aware of any complaints about non-executed payouts. Go to Slotsmillion
3 Mr Green Also an online casino, to which there have been no complaints of this kind since its inception. Mr Green was revolutionary in Player protection and business ethics back when they were founded. They still are today. Unfortunately, this casino has been somewhat forgotten as they do not pay high commissions to affiliates or streamers. Go to Mr Green
4 Sunmaker sunmaker does not even know the 5€ rule. There have been no complaints about unpaid wins since the company was founded in 2002! The management is also very proud of this! We therefore assume that there will be no problems with these two online casinos in the future. Go to Sunmaker
5 Sunnyplayer Sunmaker and sunnyplayer belong together. Same management, same rationale. Continue to Sunnyplayer
6 Leovegas Similar to Mr Green. Basically good, honest business ethics, only with the player protection it faltered in the past (in my opinion, however, unintentionally). They have been clumsy here and there, which is why they had to pay a high fine some time ago . Continue to LeoVegas


Unfortunately, these are currently the only online casinos in which I would personally play and was also a regular player for many years. This does not mean that other casinos must be bad but these casinos are in my opinion and experience absolutely harmless. You can win and lose anywhere and the chances are the same in any online casino at any time. What matters in the end is how an online casino behaves when it comes to a big win. In contrast to Lapalingo, we are not aware of any complaints in the above casinos that have arisen due to terms and conditions or bonus conditions, which in my opinion almost border on fraud.

This post has been translated automatically

Newcomer
Rookie

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 09:49 am CET#17
0 Likes

Nobody has liked this post so far
However, it is commendable to point out that Wunderino displays that you cannot play more than 5 euros per spin when using the bonus. Anyone who disregards this has only themselves to blame.

This post has been translated automatically

upola
Legend

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 10:02 am CET#18
0 Likes

Nobody has liked this post so far

Rubeludo wrote on 04/12/2018 at 07:37 PM


I am probably not as in the matter as they are, pay in something maybe once a year and am therefore not willing to hammer me any more T&Cs


Yes it is in the terms and conditions but who the heck reads them?

You can pay from Lapalingo what you want, I do not pay in there.

But who makes such a statement, it must learn the hard way and may not complain.

Sorry, the statement is just stupid.
That most of the bonus conditions are stupid, I think we agree.

But if you make your hook at "Terms and Conditions accepted", you should have read through the most important passages. This includes the bonus conditions that you accept.
Especially since the 5 euros was known.

I begrudge everyone his money and can imagine how annoying that is if you do not get his money.
But you should not make others responsible for your misconduct.


This post has been translated automatically

T0uchTheSky
Elite

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 10:21 am CET#19
0 Likes

Nobody has liked this post so far
Royal777 wrote on 04.12.2018 at 08:10: Lapalingo is one of the most reputable casinos... Here some live in a make-believe world and actually make Rubeludo a victim instead of a perpetrator.

If there is a conflict or a cancellation, then it is over 95% sure that the fault was with the player.


Sorry Rubeludo, too bad about the money, but the few sentences you can read through.

The info follows immediately and not hidden when you click on the conditions on it.


  • The maximum stake for the conversion of Bonus money is 5,00€ per game round/spin or 0,50€ per bet/win line.



  • Progressive Jackpot games as well as sports betting are playable with real money only.



  • Switching between game types with low conversion factors in games such as Blackjack, to high conversion factors in games such as Slots, after a big win, for the sole purpose of fulfilling the bonus conditions will result in the invalidity of the win.



You hide everything when it comes to CT24. And since CT24 promotes Lapalingo and you work as a mod in his Twitch channel, of course you defend Lapalingo .

This post has been translated automatically

Begbie
Elite

7000€ was cancelled by Lapalingo :-(

4th Dec. 2018, at 10:31 am CET#20
0 Likes

Nobody has liked this post so far
MerkurZocker222 wrote on 04/12/2018 at 02:50: kids are told don't touch the hot stove top..they do it anyway and get burned...after that they don't do it anymore....

with some people here I have the feeling, they touch it again and again although they know exactly, they burn themselves
and there you can't have pity anymore

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 10:02 pm CET

World
0
Offline Casinos
0
Casino Games
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately